11
STANDARD WARRANTY CONDITIONS
B&S Commercial Kitchens Pty Ltd of 57 Plateau Road, Reservoir, Victoria (hereinafter called ‘B&S’)
undertakes by this warranty, that B&S or its agent will pay for the cost of labour and parts which B&S or its
agent find defective for:
K+ Range - eighteen (18) months from date of installation/hand over for projects.
B+S Black Range
– twenty four (24) months from date of installation/hand over for projects.
Verro Range
– thirty six (36) months from date of installation/hand over for projects.
The liability of B&S under this warranty is limited to the repair or replacement of defective goods or
components. All other costs including, without limitation, cartage, carriage and installation shall be borne by
the purchaser.
IMPORTANT
Prior to requesting a service call, please be sure that cooking equipment is being used and maintained in
accordance with the instruction manual provided with your cooking equipment. Please also be sure that your
cooking equipment has been installed in accordance with the manual by a qualified installer. All cooking
equipment must be commissioned by installer upon completion of installation. Failure of these procedures
will result in non-warranty service costs.
Warranty labour is supplied free of charge during business hours (8 a.m. to 4 p.m. AEDST) Monday
to Friday. Should warranty work be requested outside of our normal working hours, a labour charge
will be applied equivalent to a normal hour rate, with out of hours penalty rates. Penalty rates amount
must be borne by the purchaser. Claims for non-covered parts, no faults found, travel over 100km or
other items outside our standard terms and conditions will be chargeable. Note: Any extra time spent
on site due to required inductions etc. is not covered by warranty.
1.
This warranty applies only for mainland Australia and Tasmania, and does not cover any service
consequent upon accident, alterations, misuse, fire, flood or act of God. Warranty for New Zealand is
twelve (12) months parts and labour for K+, B+S Black & Verro Ranges.
2.
This warranty is valid only if the appliance has been installed in accordance with local regulations by a
duly authorised person, and the B&S installation instructions provided with the appliance. If in doubt,
please contact B&S or their representative for further information. No responsibility will be accepted for
defects or damages by improper installation, for changes to the product not authorised by B&S or for the
operation outside the technical specifications of the appliance.
3.
This warranty is conditional upon the appliance being used in normal commercial catering operations.
4.
This warranty is the only express warranty given by the Company. No person has authority to change or
to add to these obligations and liabilities.
5.
The Company has the right to determine whether or not a fault is caused by faulty workmanship or
material or that any part is defective.
6.
This warranty does not apply to any loss suffered through or resulting from the non-operation or the
ineffective operation of the cooking appliance or any part of the cooking appliance.
7.
This warranty does not extend to goods and components thereof manufactured either entirely or
substantially of glass or similar substances, light globes, infrared or quartz tubes and electrical controls
or elements.
8.
While the goods are in custody of the seller for investigation or repair, they shall be at the risk of the
purchaser and no liability shall attach to the Company, its servants or agents for any damage occasioned
to, or loan of, the goods whatsoever.
9.
All warranties are non-transferable and are only applicable to the original end user (purchaser).
10.
All warranty work must be carried out by a B+S approved service technician.
The Purchaser must give notice to the Company immediately upon it becoming aware of the alleged
defect and in any event before the expiration of the appropriate warranty period.
B+S will endeavour to have a service technician on site for all warranty service requests within a 24
hour period or by end of next business day at the latest. All warranty requests must be in writing by
either lodging a warranty request through B+S website or be emailing
. Details of installer such as contact name, business name,
telephone number and license number must be provided to avoid any delays.
