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Thank you for choosing a B-52 sound product. B-52 manufactures some of
the world’s best sounding and most reliable professional speaker systems,
amplifiers and components. E.T.I. Sound Systems, Inc., makers of
B-52, takes great pride in thoroughly testing each B-52 product prior to ship-
ment.
B-52 CABINETS:
E.T.I. Sound Systems, Inc. offers a lifetime warranty to
the original purchaser that a B-52’s cabinet construction will be free from
defects in material and workmanship. A dated sales receipt will establish
coverage under this warranty. This warranty does not cover service or parts
to repair damage caused by neglect, abuse, normal & wear and cosmetic
appearance of the cabinetry not directly attributed to defects in material or
workmanship, or service, repair, modifications of the cabinet, which has not
been authorized or approved by E.T.I. If this product is defective in materi-
als or workmanship as warranted above, your sole remedy shall be repair or
replacement as provided above.
LOUDSPEAKER AND MID-RANGE COMPONENTS:
E.T.I. Sound Systems,
Inc. warrants the original purchaser that B-52 loudspeakers and/or midrange
components will be free from defects in material and workmanship for a
period of (5) five years from the original purchase date. A dated sales receipt
will establish coverage under this warranty. This warranty will automatically
terminate (5) years after the original retail sales date. This (5) five-year war-
ranty does not cover service or parts to repair damage caused by accident,
disaster, misuse, abuse, burnt voice-coils, over-powering, negligence, inad-
equate packing or shipping procedures and service, repair or modifications
of the component which has not been authorized or approved by E.T.I.. This
warranty is in lieu of all other expressed warranties. If this product is defec-
tive in materials or workmanship as warranted above, your sole remedy shall
be repair or replacement as provided above.
HIGH-FREQUENCY DEVICES:
E.T.I. Sound Systems, Inc. offers a (5) five
year warranty to the original purchaser that B-52 high frequency (tweet-
ers) devices will be free from defects in material and workmanship. A dated
sales receipt will establish coverage under this warranty. This warranty does
not warranty neglect or abuse. NO WARRANTY IS OFFERED ON HIGH-
FREQUENCY DEVICES IN B-52 SYSTEMS WITH A BI-AMP SWITCH
OPTION. The (5) five year warranty on high-frequency devices does not
cover service or parts to repair damage caused by accident, disaster, mis-
use, abuse, negligence, inadequate packing or shipping procedures or ser-
vice, repair or modifications of the product which has not been authorized or
approved by E.T.I. This warranty is in lieu of all other expressed warranties.
If this product is defective in materials or workmanship as warranted above,
your sole remedy shall be repair or replacement as provided above.
PRO-AUDIO AMPLIFIERS:
E.T.I. Sound Systems, Inc. warrants the origi-
nal purchaser that B-52 amplifiers will be free from defects in material and
workmanship for a period of (2) two years from the original purchase date.
A dated sales receipt will establish coverage under this warranty. This war-
ranty will automatically terminate (2) years after the original retail sales date.
This (2) two-year warranty does not cover service or parts to repair damage
caused by accident, disaster, misuse, abuse, over-powering, negligence,
inadequate packing or shipping procedures and service, repair or modifica-
tions of the amplifier which has not been authorized or approved by E.T.I..
This warranty is in lieu of all other expressed warranties. If this product is
defective in materials or workmanship as warranted above, your sole remedy
shall be repair or replacement as provided above.
GUITAR AMPLIFIERS - SOLID-STATE:
E.T.I. Sound Systems, Inc. war-
rants the original purchaser that B-52 solid-state amplifiers will be free from
defects in material and workmanship for a period of (5) FIVE years from the
original purchase date. A dated sales receipt will establish coverage under
this warranty. This warranty will automatically terminate (5) years after the
original retail sales date. This (5) five-year warranty does not cover service
or parts to repair damage caused by accident, disaster, misuse, abuse, over-
powering, negligence, inadequate packing or shipping procedures and ser-
vice, repair or modifications of the amplifier which has not been authorized
or approved by E.T.I.. This warranty is in lieu of all other expressed warran-
ties. If this product is defective in materials or workmanship as warranted
above, your sole remedy shall be repair or replacement as provided above.
TUBES:
E.T.I. Sound Systems, Inc. warrants the original purchaser that
amplifier tubes used in B-52 Stealth Series tubes will be free from defects
in material and workmanship for a period of 90 DAYS from the original date
of purchase. A dated sales receipt will establish coverage under this war-
ranty. This warranty will automatically terminate 90 days after the original
retail sales date. This 90-day warranty does not cover service or parts to
repair damage caused by accident, disaster, misuse, abuse, over-powering,
negligence, inadequate packing or shipping procedures and service, repair or
modifications of the amplifier, which has not been authorized or approved by
E.T.I.. This warranty is in lieu of all other expressed warranties. If this prod-
uct is defective in materials or workmanship as warranted above, your sole
remedy shall be repair or replacement as provided above.
RETURN PROCEDURES:
In the unlikely event that a defect should
occur, follow the procedure outlined below. Defective products must be
shipped, together with proof of purchase, freight pre-paid and insured to the
Authorized B-52 Dealer from whom you purchased the product or directly
to E.T.I. Sound Systems. If a product must be returned to E.T.I. Sound
Systems for warranty replacement/repair, a Return Authorization Number
must be obtained from our Customer Service Department prior to ship-
ping the product.
NEVER RETURN THE ENTIRE CABINET - JUST THE
DEFECTIVE COMPONENT
. Identify and remove the defective component.
If you are uncertain which component is defective, or need directions for
removing a component, please contact our Customer Service Department
for assistance. Components which are a part of an original B-52 speaker
box must be sent directly to E.T.I. Products must be shipped in the original
packaging or its equivalent; in any case, the risk of loss or damage in transit
is to be borne by the purchaser. The Return Authorization Number must
appear in large print directly below the shipping address. Always include a
brief description of the defect, along with your correct return address and
telephone number. When calling to inquire about a returned product, always
refer to the Return Authorization Number. If E.T.I. determines that the unit
was defective in materials or workmanship at any time during the warranty
period, E.T.I. has the option of repairing or replacing the product at no addi-
tional charge, except as set forth below. All replaced parts become a proper-
ty of E.T.I. Products replaced or repaired under this warranty will be returned
via ground-shipping-within the United States-freight prepaid. E.T.I. is not
responsible for costs associated with expedited shipping, either to E.T.I. or
the return of the product to the customer.
INCIDENTAL OR CONSEQUENTIAL DAMAGE:
In no event will E.T.I. be
liable for any incidental or consequential damages arising out of the use or
inability to use of any B-52 product, even if E.T.I. or a B-52 dealer has been
advised of the possibility of such damages, or any other claim by any other
party. Some states do not allow the exclusion or limitation of consequential
damages, so the above limitation and exclusion may not apply to you. This
warranty gives you specific legal rights and you may also have other rights
which may vary from state to state.
FOR YOUR PROTECTION:
Please complete and mail the Purchase
Information Card within (10) ten days of the date of purchase so that we may
contact you directly in the event a safety notification issued in accordance
with the 1972 Consumer Product Safety Act. In addition, we ask that you
complete the brief questionnaire so me may analyze your answers and in
this way, help us evaluate our customer needs.
CUSTOMER SERVICE:
Our dedicated staff is ready to help you with any
B-52 warrant or product questions you may have. Please call 323-277-4100
(9:00AM to 4:00PM Pacific Standard Time).
LIMITED WARRANTY
CONNECTIONS / IMPORTANT INFORMATION
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