802.11n Wireless PCI Adapter
27
8.0
Trouble
‐
Shooting
This
chapter
provides
solutions
to
problems
that
may
occur
during
the
installation
and
operation
of
AWD102N.
Read
the
descriptions
below
to
solve
your
problems.
1.
The
AWD102N
does
not
work
properly.
Try
reinserting
AWD102N
into
your
PC’s
PCI
slot.
Right
‐
click
on
My
Computer
and
select
Properties.
Select
the
device
manager
and
click
on
the
Network
Adapter.
Check
to
see
if
AWD102N
is
installed
successfully.
If
you
see
a
yellow
exclamation
mark,
that
means
there
is
resources
conflicting.
If
there
is
a
yellow
question
mark,
please
check
the
following:
Make
sure
that
your
PC
has
a
free
IRQ
(Interrupt
Request,
a
hardware
interrupt
on
a
PC.)
Make
sure
that
you
have
inserted
the
right
adapter
and
installed
the
proper
driver.
If
AWD102N
does
not
function
after
attempting
the
above
steps,
remove
it
and
do
the
following:
Uninstall
the
driver
software
from
your
PC.
Restart
your
PC
and
repeat
the
hardware
and
software
installation
as
specified
in
this
User
Guide.
2.
I
cannot
communicate
with
the
other
computers
linked
via
Ethernet
in
the
Infrastructure
configuration.
Make
sure
that
the
PC
which
AWD102N
is
associated
is
powered
on.
Make
sure
that
AWD102N
is
configured
on
the
same
channel
and
with
the
same
security
options
as
the
other
computers
in
the
Infrastructure
configuration.
3.
What
should
I
do
when
the
computer
with
AWD102N
installed
is
unable
to
connect
to
the
wireless
network
and/or
the
Internet?
Check
and
see
if
the
LED
indicators
on
the
broadband
modem
are
indicating
normal
activity.
If
not,
there
may
be
a
problem
with
the
broadband
connection.
Check
and
see
if
the
LED
indicators
on
the
wireless
router
are
functioning
properly.
If
not,
check
that
the
AC
power
and
Ethernet
cables
are
firmly
connected.
Check
and
makes
sure
the
IP
address,
subnet
mask,
gateway,
and
DNS
settings
are
correctly
entered
for
the
network.
In
Infrastructure
mode,
make
sure
the
same
Service
Set
Identifier
(SSID)
is
specified
on
the
settings
for
the
wireless
clients
and
access
points.
In
Ad
‐
Hoc
mode,
both
wireless
clients
will
need
to
have
the
same
SSID.
Please
note
that
it
might
be
necessary
to
set
up
one
client
to
establish
a
BSS
(Basic
Service
Set)
and
wait
briefly
before
setting
up
other
clients.
This
prevents
several
clients
from
trying
to
establish
a
BSS
at
the
same
time,
which
can
result
in
multiple
singular
BSSs
being
established,
rather
than
a
single
BSS
with
multiple
clients
associated
to
it.
Check
that
the
Network
Connection
for
the
wireless
client
is
configured
properly.
If
Security
is
enabled,
make
sure
that
the
correct
encryption
keys
are
entered
on
both
AWD102N
and
the
access
point.
