INSTALLATION
One-Year Limited Warranty
This warranty gives you specific legal rights.
You may also have other rights which vary
from state to state.
Dual Electronics Corp. warrants this product
to the original purchaser to be free from
defects in material and workmanship for
a period of one year from the date of the
original purchase.
Dual Electronics Corp. agrees, at our
option, during the warranty period, to repair
any defect in material or workmanship
or to furnish an equal new, renewed
or comparable product (whichever is
deemed necessary) in exchange without
charges, subject to verification of the defect
or malfunction and proof of the date of
purchase. Subsequent replacement products
are warranted for the balance of the original
warranty period.
Who is covered? This warranty is extended
to the original retail purchaser for products
purchased from an authorized Dual dealer
and used in the U.S.A.
What is covered? This warranty covers all
defects in material and workmanship in
this product. The following are not covered:
software, installation/removal costs,
damage resulting from accident, misuse,
abuse, neglect, product modification,
improper installation, incorrect line voltage,
unauthorized repair or failure to follow
instructions supplied with the product, or
damage occurring during return shipment
of the product. Specific license conditions
and copyright notices for the software can be
found via www.dualav.com.
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s
manual. A slight adjustment of any
custom controls may save you a service
call.
2. If you require service during the
warranty period, you must carefully
pack the product (preferably in the
original package) and ship it by prepaid
transportation with a copy of the original
receipt from the retailer to an
authorized service center.
3. Please describe your problem in writing
and include your name, a return
UPS shipping address (P.O. Box not
acceptable), and a daytime phone number
with your shipment.
4. For more information and for the location
of the nearest authorized service center
please contact us by one of the following
methods:
• Call us toll-free at 1-866-382-5476
• E-mail us at [email protected]
Exclusion of Certain Damages: This warranty
is exclusive and in lieu of any and all other
warranties, expressed or implied, including
without limitation the implied warranties of
merchantability and fitness for a particular
purpose and any obligation, liability,
right, claim or remedy in contract or tort,
whether or not arising from the company’s
negligence, actual or imputed. No person or
representative is authorized to assume for
the company any other liability in connection
with the sale of this product. In no event
shall the company be liable for indirect,
incidental or consequential damages.
