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AXIS Q35 Series Dome Camera

AXIS Q3536-LVE Dome Camera

AXIS Q3538-LVE Dome Camera

User Manual

Содержание Q35 Series

Страница 1: ...AXIS Q35 Series Dome Camera AXIS Q3536 LVE Dome Camera AXIS Q3538 LVE Dome Camera User Manual ...

Страница 2: ...tem 26 Maintenance 43 Learn more 44 View area 44 Capture modes 44 Remote focus and zoom 45 Privacy masks 45 Overlays 45 Streaming and storage 45 Applications 47 Security 48 Specifications 49 Product overview 49 LED indicators 49 SD card slot 50 Buttons 50 Connectors 50 Cleaning recommendations 53 Troubleshooting 54 Reset to factory default settings 54 Firmware options 54 Check the current firmware...

Страница 3: ... password See Set a new password for the root account on page 3 Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware or to take full control of the device after a security attack 1 Reset to factory default settings See Reset to factory default settings on page 54 After the reset secure boot guarantees the state of the device 2 Configure and ...

Страница 4: ...vices do not impose a password policy as they may be used in various types of installations To protect your data we strongly recommend that you Use a password with at least 8 characters preferably created by a password generator Don t expose the password Change the password at a recurring interval at least once a year 4 ...

Страница 5: ...eries Dome Camera Installation Installation To watch this video go to the web version of this document www axis com products online manual 72964 t10172501 Installation tutorial AXIS Q3536 LVE and AXIS Q3538 LVE 5 ...

Страница 6: ...ble light diminishes you can set the camera to automatically shift to night mode in which the camera uses both visible light and near infrared light to deliver black and white images Since the camera uses more of the available light it can deliver brighter more detailed images 1 Go to Video Image Day night mode and make sure that the IR cut filter is set to Auto 2 To set the light level at which t...

Страница 7: ...tion EIS Electronic Image Stabilization EIS can be used in environments where the product is mounted in an exposed location and subject to vibrations for example wind or passing traffic EIS makes the image smoother steadier and less blurry It also reduces the file size of the compressed image and lowers the bitrate of the video stream Note The image is cropped slightly when EIS is enabled lowering...

Страница 8: ...lost The functionality is useful during installation The illustration shows before and after an image has been straightened 1 Go to Video Image Image correction 2 Turn on Straighten image 3 Use the controls to adjust the image View and record video This section includes instructions about configuring your device To learn more about how streaming and storage works go to Streaming and storage on pag...

Страница 9: ...k you need to set up your network storage 1 Go to System Storage 2 Click Add network storage under Network storage 3 Type the IP address of the host server 4 Type the name of the shared location on the host server under Network Share 5 Type the username and password 6 Select the SMB version or leave it on Auto 7 Check Add share even if connection fails if you are experiencing temporary connection ...

Страница 10: ... Create the rule 1 Go to System Events and add a rule 2 Enter a name for the rule 3 In the list of conditions under Device status select Casing open 4 In the list of actions under Notifications select Send notification to email 5 In the list of recipients select the recipient you created 6 Enter a Subject and a Message for your email 7 Click Save Trigger an action 1 Go to System Events and add a r...

Страница 11: ... the video stream when the device detects an object This example explains how to display the text Motion detected when the device detects an object Make sure that AXIS Object Analytics is running 1 Go to Apps AXIS Object Analytics 2 Start the application if it is not already running 3 Make sure you have set up the application according to your needs Add the overlay text 1 Go to Video Overlays 2 Un...

Страница 12: ...ions under Device status select Shock detected 6 Click to add a second condition 7 In the list of conditions under Scheduled and recurring select Scheduled event 8 In the list of schedules select After hours 9 In the list of actions under Recordings select Record video while the rule is active 10 Select where to save the recordings 11 Select a Camera 12 Set the prebuffer time to 5 seconds 13 Set t...

Страница 13: ... a message for the email 7 Click Save Audio Add audio to your recording Turn on audio 1 Go to Audio Device settings and turn on Allow audio 2 Go to Input Type and select your audio source 3 Edit the stream profile which is used for the recording 3 1 Go to System Stream profiles and select the stream profile 3 2 Select Include audio to allow audio to be included in the stream 3 3 Click Save 13 ...

Страница 14: ...cluding if the device is in sync with an NTP server and the time remaining until the next sync NTP settings Click to go to the Date and time page where you can change the NTP settings Device info Shows device information including firmware version and serial number Upgrade firmware Click to go to the Maintenance page where you can do a firmware upgrade Video Click to play the live video stream Cli...

Страница 15: ...the additional bandwidth generated when it s transported over the network through UDP TCP HTTP Adaptive stream Turn on to adapt the image resolution to the viewing client s actual display resolution to increase the user experience and help prevent a possible overload of the client s hardware The adaptive stream is only applied when you view the live video stream in the web interface in a browser W...

Страница 16: ...s manually Image Appearance Saturation Use the slider to adjust the color intensity You can for example get a grayscale image Contrast Use the slider to adjust the difference between light and dark Brightness Use the slider to adjust the light intensity This can make objects easier to see Brightness is applied after image capture and doesn t affect the information in the image To get more details ...

Страница 17: ...tuations Automatic outdoors Automatic identification and compensation for the light source color This is the recommended setting which can be used in most outdoor situations Custom indoors Fixed color adjustment for a room with some artificial light other than fluorescent lighting and good for a normal color temperature around 2800 K Custom outdoors Fixed color adjustment for sunny weather conditi...

Страница 18: ...r Off Automatic illumination angle Turn on to use the automatic illumination angle Illumination angle Use the slider to manually set the illumination angle for example if the angle needs to be different from the camera s angle of view If the camera has a wide angle of view you can set the illumination angle to a narrower angle which equals a greater tele position This will result in dark corners i...

Страница 19: ...right part of the image to calculate the exposure Spot Uses an area with a fixed size and position in the live view to calculate the exposure Custom Uses an area in the live view to calculate the exposure You can adjust the size and position of the area Max shutter Select the shutter speed to provide the best image Low shutter speeds longer exposure might cause motion blur when there is movement a...

Страница 20: ...urved and bent outwards The condition is seen more clearly when the image is zoomed out Crop Use the slider to adjust the correction level A lower level means that the image width is kept at the expense of image height and resolution A higher level means that image height and resolution are kept at the expense of image width Remove distortion Use the slider to adjust the correction level Pucker me...

Страница 21: ...he bit rate with Axis Zipstream Select the desired level of bitrate reduction Off No bitrate reduction Low No visible quality degradation in most scenes This is the default option and it can be used in all types of scenes to reduce the bitrate Medium Visible effects in some scenes through less noise and a slightly lower level of detail in regions of lower interest for example where there s no move...

Страница 22: ...r the number of days to keep the recordings Storage Shows the estimated storage that can be used for the stream Maximum bitrate Turn on to set a bitrate limit Bitrate limit Enter a bitrate limit that is higher than the target bitrate Maximum Select to set a maximum instant bitrate of the stream based on your network bandwidth Maximum Enter the maximum bitrate Variable Select to allow the bitrate t...

Страница 23: ...tion superimposed over the video stream The animation indicates that the video stream is live even if the scene doesn t contain any motion Appearance Select the animation color and background color for example red animation on a transparent background default Size Select the desired font size Select the position of the overlay in the image View areas Click to create a view area Click the view area...

Страница 24: ... to mute or unmute Stream Encoding Select the encoding to use for the input source streaming Audio clips Add clip Click to add a new audio clip Click to play the audio clip Click to stop playing the audio clip The context menu contains Rename Change the name of the audio clip Create link Create a URL which when used plays the audio clip on the device Specify the volume and number of times to play ...

Страница 25: ...nd more apps Click to go to an overview page of Axis apps The context menu contains App log Click to view a log of the app events The log is helpful when you contact support Activate license with a key If the app requires a license you need to activate it Use this option if your device doesn t have internet access If you don t have a license key go to axis com applications You need a license code ...

Страница 26: ...tings in all recordings logs and system settings Network IPv4 and IPv6 IPv4 Automatic IP DHCP and DNS DHCP The recommended setting for most networks The current settings are updated automatically Automatic IP DHCP and manual DNS Contact your network administrator to configure the manual settings The current automatic settings are updated automatically Manual IP and DNS Contact your network adminis...

Страница 27: ...me Enter a friendly name to be visible on the network The default name is the device name and MAC address One click cloud connection One click cloud connection O3C together with an O3C service provides easy and secure internet access to live and recorded video from any location For more information see axis com end to end solutions hosted services Allow O3C One click The default setting Press and ...

Страница 28: ...en the device sends a trap message to the management system Traps Cold start Sends a trap message when the device starts Warm start Sends a trap message when you change an SNMP setting Link up Sends a trap message when a link changes from down to up Authentication failed Sends a trap message when an authentication attempt fails Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and...

Страница 29: ...port based network admission control providing secure authentication of wired and wireless network devices IEEE 802 1x is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1x network devices must authenticate themselves The authentication is performed by an authentication server typically a RADIUS server for example FreeRADIUS and Microsoft Internet Authenti...

Страница 30: ...number and chip ID Custom signed firmware certificates can only be created by Axis since Axis holds the key to sign them Click Install to install the certificate You need to install the certificate before you install the firmware Users Add user Click to add a new user You can add up to 100 users Username Enter a unique username New password Enter a password for the user Passwords must be 1 to 64 c...

Страница 31: ...ter the state of the first condition If you don t select this option the rule will simply be active whenever all the conditions are met Invert this condition Select if you want the condition to be the opposite of your selection Add a condition Click to add an additional condition Action Select an action from the list and enter its required information For information about specific actions see Get...

Страница 32: ...P Host Enter the server s IP address or hostname If you enter a hostname make sure that a DNS server is specified under System Network IPv4 and IPv6 Port Enter the port number used by the SFTP server The default is 22 Folder Enter the path to the directory where you want to store files If this directory doesn t already exist on the SFTP server you will get an error message when uploading files Use...

Страница 33: ...he list shows all the schedules and pulses currently configured in the product along with information about their configuration Add schedule Click to create a schedule or pulse Manual trigger The manual trigger is used to manually trigger a rule The manual trigger can for example be used to validate actions during product installation and configuration MQTT MQTT Message Queuing Telemetry Transport...

Страница 34: ...ds to allow a connect to complete Default value 60 Reconnect automatically Specifies whether the client should reconnect automatically after a disconnect Connect message Specifies if a message should be sent out when a connection is established Send message Turn on to send messages Use default Turn off to enter your own default message Topic Enter the topic for the default message Payload Enter th...

Страница 35: ...n save recordings Address Enter the IP address or host name of the host server typically a NAS Network Attached Storage We recommend you to configure the host to use a fixed IP address not DHCP since a dynamic IP address can change or that you use DNS Windows SMB CIFS names are not supported Network share Enter the name of the shared location on the host server Several Axis devices can use the sam...

Страница 36: ... on the SD card When you ignore the SD card the device no longer recognizes that the card exists The setting is only available for administrators Retention time Select how long to keep recordings to limit the amount of old recordings or to comply with regulations regarding data storage If the SD card becomes full old recordings are removed before the selected time period has passed Tools Check Che...

Страница 37: ...traversal Use NAT Network Address Translation traversal when the device is located on an private network LAN and you want to make it available from outside of that network Note For NAT traversal to work the router must support it The router must also support UPnP Each NAT traversal protocol can be used separately or in different combinations depending on the network environment ICE The ICE Interac...

Страница 38: ...ive Select to be able to use the account Make default Select to make this the default account There must be a default account and there can only be one default account Name Enter a descriptive name This can for example be a first and last name a role or a location The name is not unique User ID Enter the unique extension or phone number assigned to the device Peer to peer Use for direct calls to a...

Страница 39: ...ired bandwidth DTMF Use RTP RFC2833 Select to allow dual tone multifrequency DTMF signaling other tone signals and telephony events in RTP packets Use SIP INFO RFC2976 Select to include the INFO method to the SIP protocol The INFO method adds optional application layer information generally related to the session Touch tone Click to add an action rule triggered by touch tone You must activate the ...

Страница 40: ...ia profiles An ONVIF media profile consists of a set of configurations that you can use to change media stream settings Add media profile Click to add a new ONVIF media profile profile_x Click a profile to edit Detectors Camera tampering The camera tampering detector generates an alarm when the scene changes for example because the lens is covered sprayed or severely put out of focus and the time ...

Страница 41: ...ou can activate connected devices through the VAPIX Application Programming Interface or in the device interface Port Name Edit the text to rename the port Direction indicates that the port is an input port indicates that it s an output port If the port is configurable you can click the icons to change between input and output Normal position Click if the normal position should be open circuit and...

Страница 42: ... Network trace Important A network trace file might contain sensitive information for example certificates or passwords A network trace file can help you troubleshoot problems by recording activity on the network Select the duration of the trace in seconds or minutes and click Download Remote system log Syslog is a standard for message logging It allows separation of the software that generates me...

Страница 43: ...paper Signed firmware secure boot and security of private keys at axis com Firmware upgrade Upgrade to a new firmware version New firmware releases can contain improved functionality bug fixes and completely new features We recommend you to always use the latest release To download the latest release go to axis com support When you upgrade you can choose between three options Standard upgrade Upgr...

Страница 44: ...ich requires more bandwidth without adding image information Capture modes A capture mode is a preset configuration that defines how the camera will capture images The capture mode setting can affect the camera s field of view and aspect ratio The shutter speed can also be affected which in turn will affect the light sensitivity The lower resolution capture mode may be sampled from the original re...

Страница 45: ...t a rate sufficient to create a stream that shows constantly updated motion For the viewer to perceive motion video the rate must be at least 16 image frames per second Full motion video is perceived at 30 NTSC or 25 PAL frames per second The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream H 264 or MPE...

Страница 46: ...thout specifying a stream profile or request a stream profile that doesn t exist in the product the stream contains the settings from the Stream tab Bitrate control With bitrate control you can manage the bandwidth consumption of your video stream Variable bitrate VBR With variable bitrate the bandwidth consumption varies based on the level of activity in the scene The more activity in the scene t...

Страница 47: ...Specify the average bitrate settings in one of the following ways To calculate the estimated storage need set the target bitrate and the retention time To calculate the average bitrate based on available storage and required retention time use the target bitrate calculator kbit s s 1 2 1 Target bitrate 2 Actual average bitrate You can also turn on maximum bitrate and specify a target bitrate withi...

Страница 48: ...ects that move in the scene and classifies them as for example humans or vehicles You can set up the application to send alarms for different types of objects To find out more about how the application works see the user manual Security TPM module The TPM Trusted Platform Module is a component that provides cryptographic features to protect information from unauthorized access It is always activat...

Страница 49: ...ection and normal operation Green Shows steady green for 10 seconds for normal operation after startup completed Amber Steady during startup Flashes during firmware upgrade or reset to factory default Amber Red Flashes amber red if network connection is unavailable or lost Status LED behavior and buzzer signal for leveling assistant For information on the function button used for leveling the imag...

Страница 50: ...the United States other countries or both Buttons Function Button The function button has multiple functions As leveling Assistant This function helps to ensure the image is level Press the button for about 2 seconds to start the leveling assistant and press again to stop The status LED see and buzzer signal assist leveling of the image The image is level when the buzzer beeps continuously To view...

Страница 51: ...es possibility to detect tampering on a digital input Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface trough an event or from the product s webpage 4 pin terminal block Function Pin Notes Specifications DC ground 1 0 V DC DC output 2 Can be used to power auxiliary equipment Note This pin can on...

Страница 52: ...3 I O configured as supervised input 4 I O configured as output Power connector 2 pin terminal block for DC power input Use a Safety Extra Low Voltage SELV compliant limited power source LPS with either a rated output power limited to 100 W or a rated output current limited to 5 A 52 ...

Страница 53: ...gent for example gasoline benzene or acetone 1 Use a can of compressed air to remove any dust or loose dirt from the device 2 If necessary clean the lens with a soft cloth dampened with lukewarm water Note Avoid cleaning in direct sunlight or at elevated temperatures as this may cause stains when the water droplets dry 53 ...

Страница 54: ... the active track means continuously getting access to all the latest product features while the LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates Using firmware from the active track is recommended if you want to access the newest features or if you use Axis end to end system offerings The LTS tracks are recommended if you use third party ...

Страница 55: ...tenance page Problems setting the IP address The device is located on a different subnet If the IP address intended for the device and the IP address of the computer used to access the device are located on different subnets you cannot set the IP address Contact your network administrator to obtain an IP address The IP address is being used by another device Disconnect the Axis device from the net...

Страница 56: ...ics card uses the latest driver You can usually download the latest drivers from the manufacturer s website Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics adapter Go to the adapter s documentation for more information Lower frame rate than expected See Performance considerations on page 56 Reduce the number of applications running on the client compute...

Страница 57: ...n JPEG and H 265 video streams simultaneously affects both frame rate and bandwidth Heavy usage of event settings affects the product s CPU load which in turn affects the frame rate Using HTTPS may reduce frame rate in particular if streaming Motion JPEG Heavy network utilization due to poor infrastructure affects the bandwidth Viewing on poorly performing client computers lowers perceived perform...

Страница 58: ...User Manual Ver M1 15 AXIS Q35 Series Dome Camera Date February 2022 Axis Communications AB 2022 Part No T10172491 ...

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