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AXIS Q19-E Thermal Camera Series

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Find the device on the network

To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both
applications are free and can be downloaded from

axis.com/support

For more information about how to find and assign IP addresses, go to

How to assign an IP address and access your device

Browser support

You can use the device with the following browsers:

Chrome

Firefox

Edge

Safari

Windows

recommended

macOS

recommended

Linux

recommended

Other operating systems

*To use AXIS OS web interface with iOS 15 or iPadOS 15, go to Settings

Settings

Settings >

> Safari

Safari

Safari >

> Advanced

Advanced

Advanced >

> Experimental

Experimental

Experimental Features

Features

Features and disable

NSURLSession Websocket.

If you need more information about recommended browsers, go to

AXIS OS Portal

Open the device's webpage

1. Open a browser and enter the IP address or host name of the Axis device.

If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

2. Enter the username and password. If you access the device for the first time, you must set the root password. See

Set a

new password for the root account on page 4

Verify that no one has tampered with the firmware

To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack:

1. Reset to factory default settings. See

Reset to factory default settings on page 49

After the reset, secure boot guarantees the state of the device.

2. Configure and install the device.

Set a new password for the root account

The default administrator username is

root

. There’s no default password for the root account. You set a password the first

time you log in to the device.

1. Type a password. Follow the instructions about secure passwords. See

Secure passwords on page 5

2. Retype the password to confirm the spelling.

3. Click

Add user

Important

If you lose the password for the root account, go to

Reset to factory default settings on page 49

and follow the instructions.

Содержание Q19-E

Страница 1: ...AXIS Q19 E Thermal Camera Series AXIS Q1951 E Thermal Camera AXIS Q1952 E Thermal Camera User Manual...

Страница 2: ...perimeter protection using thermal cameras with analytics The main objective for perimeter protection is to detect a threat or an actual intrusion at the earliest possible stage To set up perimeter p...

Страница 3: ...ssible intruders know that your perimeter is protected use a flashing beacon 3 See Deter intruders with a flashing beacon on page 9 To warn and deter connect a horn speaker 2 that plays a pre recorded...

Страница 4: ...d enter the IP address or host name of the Axis device If you do not know the IP address use AXIS IP Utility or AXIS Device Manager to find the device on the network 2 Enter the username and password...

Страница 5: ...Axis devices do not impose a password policy as they may be used in various types of installations To protect your data we strongly recommend that you Use a password with at least 8 characters prefer...

Страница 6: ...ent of the privacy mask according to your needs 5 To change the color for all privacy masks expand Privacy masks and select a color See also Privacy masks on page 25 Show an image overlay You can add...

Страница 7: ...o reduces the file size of the compressed image and lowers the bitrate of the video stream Note The image is cropped slightly when EIS is enabled lowering the maximum resolution 1 Go to Video Image Im...

Страница 8: ...5 Type the username and password 6 Select the SMB version or leave it on Auto 7 Select Add share even if connection fails if you experience temporary connection issues or if the share is not yet conf...

Страница 9: ...ct the other end of the red wire to the connector marked with on the flashing beacon 3 Connect the blue wire to pin 4 digital output of the camera s I O connector 4 Connect the other end of the blue w...

Страница 10: ...Deter intruders with audio Use a network horn speaker to warn and deter possible intruders This example explains how to connect an Axis network horn speaker and set it up to play an audio clip whenev...

Страница 11: ...eate a rule For the camera to make the speaker play the audio clip when something is detected you need to create a rule in the camera 1 Go to System Events and add a rule 2 Enter a name for example De...

Страница 12: ...in the strobe siren Create a profile in the strobe siren Set up AXIS Motion Guard in the camera and create a profile called Profile A Create two recipients in the camera 1 In the camera s device inte...

Страница 13: ...fix schemaversion 1 port 1 5 Click Save Create a rule in the strobe siren 1 In the strobe siren s device interface go to System Events and add a rule 2 Enter the following information Name Trigger on...

Страница 14: ...amera tampering 2 Set a duration for Trigger after The value indicates the time that must pass before an email is sent 3 Turn on Trigger on dark images to detect if the lens is sprayed covered or rend...

Страница 15: ...one input source select the correct one in Source 3 Go to Audio Device settings and turn on the correct input source 4 If you make any changes to the input source click Activate changes 5 Edit the str...

Страница 16: ...alytics data Accept to share non personal browser data Feedback Share any feedback to help us improve your user experience Legal View information about cookies and licenses About View device informati...

Страница 17: ...he live view If you select a format with video compression it results in a higher CPU and memory usage Client stream information Turn on to show dynamic information about the video stream used by the...

Страница 18: ...rel distortion is a lens effect that makes the image appear curved and bent outwards The condition is seen more clearly when the image is zoomed out Crop Use the slider to adjust the correction level...

Страница 19: ...Appearance Scene profile Select a scene profile that suits your surveillance scenario A scene profile optimizes image settings including color level brightness sharpness contrast and local contrast f...

Страница 20: ...y adjusting the edge contrast If you increase the sharpness it may increase the bitrate and the amount of storage space needed as well Wide dynamic range WDR Turn on to make both bright and dark areas...

Страница 21: ...e levels for example the area in front of an entrance door Note The exposure zones are related to the original image un rotated and the names of the zones apply to the original image This means for ex...

Страница 22: ...ditions move the slider towards Open An open aperture also reduces the depth of field which means that objects close to or far from the camera can appear unfocused To allow more of the image to be in...

Страница 23: ...very little motion where the fps could drop to 1 or lower Dynamic GOP Group of Pictures Turn on to dynamically adjust the interval between I frames based on the level of activity in the scene Upper l...

Страница 24: ...ize Select the desired font size Appearance Select the text color and background color for example white text on a black background default Select the position of the overlay in the image Image Select...

Страница 25: ...eparate gain controls Turn on to adjust the gain separately for the different input types Automatic gain control Turn on to dynamically adapt the gain to changes in the sound Gain Use the slider to ch...

Страница 26: ...p requires a license you need to activate it Use this option if your device has internet access You need a license code to activate the license Deactivate the license Deactivate the license to use it...

Страница 27: ...that are attached to different networks and network segments Hostname Enter the hostname Search domains When you use a hostname that is not fully qualified click Add search domain and enter a domain i...

Страница 28: ...t Enter the proxy server s address Port Enter the port number used for access Login and Password If needed enter username and password for the proxy server Authentication method Basic This method is t...

Страница 29: ...password is set the password field is no longer displayed To set the password again you must reset the device to factory default settings Connected clients The list shows all clients that are connect...

Страница 30: ...ver s identity When no certificate is selected the device tries to authenticate itself regardless of what network it is connected to EAP identity Enter the user identity associated with the client cer...

Страница 31: ...root user Anonymous users Allow anonymous viewers Turn on to allow anyone to access the device as a viewer without having to log in with a user account Allow anonymous PTZ operators Turn on to allow...

Страница 32: ...ill get an error message when uploading files Username Enter the username for the login Password Enter the password for the login Use temporary file name Select to upload files with temporary automati...

Страница 33: ...ary files This way you know that all files that have the desired name are correct Email Send email to Enter the email address to send emails to To enter multiple addresses use commas to separate them...

Страница 34: ...IS OS Portal MQTT client Connect Turn on or off the MQTT client Status Shows the current status of the MQTT client Broker Host Enter the hostname or IP address of the MQTT server Protocol Select which...

Страница 35: ...age Turn on to send messages Use default Turn off to enter your own default message Topic Enter the topic for the default message Payload Enter the content for the default message Retain Select to kee...

Страница 36: ...nter the password SMB version Select the SMB storage protocol version to connect to the NAS If you select Auto the device tries to negotiate one of the secure versions SMB 3 02 3 0 or 2 1 Select 1 0 o...

Страница 37: ...ext4 are the two available file system options The recommended format is ext4 due to its resilience against data loss if the card is ejected or if there is an abrupt power loss However you need a thi...

Страница 38: ...m the device Producer The app producing the metadata Channel The channel used by the app Check to enable the metadata stream Uncheck to disable the stream for compatibility or resources management rea...

Страница 39: ...amming Interface or in the device interface Port Name Edit the text to rename the port Direction indicates that the port is an input port indicates that it s an output port If the port is configurable...

Страница 40: ...access the device for example when a wrong login password is used Network trace Important A network trace file might contain sensitive information for example certificates or passwords A network trace...

Страница 41: ...rified firmware on your device This further increases the overall minimum cybersecurity level of Axis devices For more information see the white paper Signed firmware secure boot and security of priva...

Страница 42: ...pdated motion For the viewer to perceive motion video the rate must be at least 16 image frames per second Full motion video is perceived at 30 NTSC or 25 PAL frames per second The Motion JPEG stream...

Страница 43: ...g a stream profile or request a stream profile that doesn t exist in the product the stream contains the settings from the Stream tab Bitrate control Bitrate control helps you to manage the bandwidth...

Страница 44: ...target bitrate Specify the average bitrate settings in one of the following ways To calculate the estimated storage need set the target bitrate and the retention time To calculate the average bitrate...

Страница 45: ...s document www axis com products online manual 67055 t10001688 How to activate an application licence code on a device AXIS Perimeter Defender AXIS Perimeter Defender is an application for perimeter s...

Страница 46: ...IS Perimeter Defender PTZ Autotracking is a plugin to the AXIS Perimeter Defender application using the same desktop interface With the plugin you pair a fixed visual or thermal camera with an Axis Q...

Страница 47: ...in a given sequence Conditional triggers an alarm when a person or a vehicle enters a zone defined on the ground without first passing through another zone or zones defined on the ground Security TPM...

Страница 48: ...NOTICE TICE TICE Never use harsh detergent for example gasoline benzene or acetone 1 Use a can of compressed air to remove any dust or loose dirt from the device 2 Clean the device with a soft cloth...

Страница 49: ...n the active track means continuously getting access to all the latest product features while the LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security up...

Страница 50: ...ntenance page Problems setting the IP address The device is located on a different subnet If the IP address intended for the device and the IP address of the computer used to access the device are loc...

Страница 51: ...vents viewing Poor rendering of H 264 images Ensure that your graphics card uses the latest driver You can usually download the latest drivers from the manufacturer s website Lower frame rate than exp...

Страница 52: ...frame rate Using HTTPS may reduce frame rate in particular if streaming Motion JPEG Heavy network utilization due to poor infrastructure affects the bandwidth Viewing on poorly performing client comp...

Страница 53: ...N 7 Status LED indicator 8 Control button 9 Audio connector 10 I O connector 11 SD memory card slot LED indicators Status LED Indication Unlit Connection and normal operation Green Connection and norm...

Страница 54: ...uct to factory default settings See Reset to factory default settings on page 49 Connecting to a one click cloud connection O3C service over the internet To connect press and hold the button for about...

Страница 55: ...ut 12 V DC Max load 25 mA Digital Input or Supervised Input 3 Connect to pin 1 to activate or leave floating unconnected to deactivate To use supervised input install end of line resistors See connect...

Страница 56: ...AXIS Q19 E Thermal Camera Series Specifications 56...

Страница 57: ...User Manual Ver M6 2 AXIS Q19 E Thermal Camera Series Date April 2022 Axis Communications AB 2021 2022 Part No T10167107...

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