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AXIS M3204-V Network Camera

Troubleshooting

Storage and disk management problems

Storage disruption

A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the

System Log

under

System Options > Support > Logs & Reports

. Depending on the problem, it might be necessary to

re-mount the storage device.

For information on how to set up a storage disruption alarm, see

Events on page 30

Video cannot be recorded

Check that the SD card is not write protected (that is, read only).

SD card cannot be mounted

Reformat the SD card and then click Mount.

Содержание M3204-V

Страница 1: ...AXIS M3204 V Network Camera User Manual...

Страница 2: ...logos are trademarks or registered trademarks of Oracle and or its affiliates UPnPTM is a certification mark of the UPnPTM Implementers Corporation Regulatory Information Europe This product complies...

Страница 3: ...This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This product compli...

Страница 4: ...21 PTZ Pan Tilt Zoom 23 Preset Positions 23 Guard Tour 23 Advanced 24 Detectors 25 Camera Tampering 25 Motion Detection 25 Applications 28 Application Licenses 28 Install Application 28 Application C...

Страница 5: ...pecifications see page 51 Network Connector RJ45 Ethernet connector with Power over Ethernet PoE NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable STP All cables con...

Страница 6: ...rk Flashes for network activity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Network Unlit No network connection Green Steady green for normal operation Amber Steady...

Страница 7: ...axis com techsup 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 7 4...

Страница 8: ...rst time the Axis product is accessed and can only be changed from Plain Config see page 46 or by resetting the product to factory default Select the power line frequency 50 Hz or 60 Hz used at the lo...

Страница 9: ...for example be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup Events 2 Click Add to add a new action rule 3 From the Trigger drop...

Страница 10: ...oystick mode button and click in the image to move the camera view in the direction of the mouse pointer Click the Center mode button and click in the image to center the camera view on that position...

Страница 11: ...traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for l...

Страница 12: ...he Axis product in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when req...

Страница 13: ...Note ip IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime adds latency to the video stream It may be possible to use other players to view the H 264 stream using the paths above...

Страница 14: ...he Live View page Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcut...

Страница 15: ...he number of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image and select Pixel counter Use...

Страница 16: ...e Because setting a target value prevents the bit rate from increasing frame rate and image quality are affected negatively To partly compensate for this select which variable shall be prioritized fra...

Страница 17: ...s This setting determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirements select a predefined area Exposure prior...

Страница 18: ...nd time format go to System Options Date Time See Date Time on page 38 Overlay Image An overlay image is a static image superimposed over the video stream The image for example a company logo is used...

Страница 19: ...e modifier D should be used as described below When the rule is triggered D will be replaced by the text specified in the action rule Start by enabling overlay text in the video stream 1 Go to Video V...

Страница 20: ...e currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more inform...

Страница 21: ...E J2SE 5 0 or higher Windows Internet Explorer Still image Displays still images only Click the Refresh button in your browser to view a new image Server Push Recommended viewer for other browsers Mot...

Страница 22: ...nks To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from t...

Страница 23: ...ed to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of time in the Return to overview after field and click Save Set the time...

Страница 24: ...issued via the VAPIX Application Programming Interface The buttons will be displayed in the PTZ control panel which is available in the Live View page through the Ctrl panel button see page 10 Desele...

Страница 25: ...il select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera tamperi...

Страница 26: ...Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To ex...

Страница 27: ...tion detection Recommended values 5 15 60 90 75 95 Default values 15 90 90 Note To trigger on small objects or movements use several small motion detection windows rather than one large window and sel...

Страница 28: ...ation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For in...

Страница 29: ...V Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default S...

Страница 30: ...t System to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface PTZ Moving Trigger the rule when the camera view moves due to a PTZ operation This can for...

Страница 31: ...enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select...

Страница 32: ...t 1 Go to Events Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipien...

Страница 33: ...conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Even...

Страница 34: ...ith the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska Fil...

Страница 35: ...g the product to factory default settings will erase any uploaded language file and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the langua...

Страница 36: ...rface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF...

Страница 37: ...m Options Security Certificates See Certificates on page 37 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE...

Страница 38: ...plays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time...

Страница 39: ...ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 39 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as so...

Страница 40: ...he AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used...

Страница 41: ...ions Network TCP IP Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Optio...

Страница 42: ...will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewa...

Страница 43: ...v3 management application is required To use SNMP v3 HTTPS must be enabled see To enable SNMP v3 check the box and provide the initial user password Note The initial password can only be set once If...

Страница 44: ...ings from being removed select Lock under Recording Settings Maintenance The Axis product provides several maintenance functions These are available under System Options Maintenance Click Restart to p...

Страница 45: ...rt creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View T...

Страница 46: ...ttings including the IP address to the factory default values Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www ax...

Страница 47: ...e to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s web pages 3 Under...

Страница 48: ...atic IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct pro...

Страница 49: ...browser Go to Setup Live View Config and select Java applet under Default viewer Poor rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drivers can usually...

Страница 50: ...ccur To identify the source of the problem check the System Log under System Options Support Logs Reports Depending on the problem it might be necessary to re mount the storage device For information...

Страница 51: ...preset positions guard tour Video Image settings Compression color brightness sharpness contrast white balance exposure control exposure zones backlight compensation fine tuning of behavior at low lig...

Страница 52: ...SF Customizable HTML pages Windows Vista XP Windows 7 Server 2008 Server 2012 and Windows 8 DirectX 9c or higher For other operating systems and browsers see www axis com techsup Management and mainte...

Страница 53: ...an affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image...

Страница 54: ...User Manual Ver M2 13 AXIS M3204 V Network Camera Date May Axis Communications AB 2014 Part No 57995...

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