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AXIS M3005-V Network Camera

Troubleshooting

Storage and disk management problems

Storage disruption

A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the

System Log

under

System Options > Support > Logs & Reports

. Depending on the problem, it might be necessary to

re-mount the storage device.

For information on how to set up a storage disruption alarm, see

Events on page 32

.

Video cannot be recorded

Check that the SD card is not write protected (that is, read only).

SD card cannot be mounted

Reformat the SD card and then click Mount.

NO

NO

NOTICE

TICE

TICE

Formatting the card will remove all content, including all recordings, from the SD card.

53

Содержание M3005-V

Страница 1: ...AXIS M3005 V Network Camera User Manual...

Страница 2: ...enters Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademark...

Страница 3: ...incorrect disposal of this waste Europe This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic...

Страница 4: ...result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoide...

Страница 5: ...Area 19 Overlay 19 Privacy Mask 21 Configure the Live View Page 23 PTZ Pan Tilt Zoom 25 Preset Positions 25 Advanced 25 Detectors 27 Camera Tampering 27 Motion Detection 27 Applications 30 Applicatio...

Страница 6: ...AXIS M3005 V Network Camera Table of Contents Technical Specifications 54 Performance Considerations 56 6...

Страница 7: ...ee page 49 Connecting to an AXIS Video Hosting System service See page 42 To connect press and hold the button for about 3 seconds until the Status LED flashes green Connecting to AXIS Internet Dynami...

Страница 8: ...AXIS M3005 V Network Camera Hardware Overview Amber Red Flashes amber red if network connection is unavailable or lost Red Flashes red for firmware upgrade failure 8...

Страница 9: ...m the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the document Assign a...

Страница 10: ...now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured Set Power Line Frequency Power line frequency is set the first time...

Страница 11: ...n rules see Events on page 32 To show the manual trigger buttons in the Live View page 1 Go to Setup Live View Config 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer...

Страница 12: ...ate the mouse wheel Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 25 S...

Страница 13: ...traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for l...

Страница 14: ...is product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and whe...

Страница 15: ...ote ip IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It may be possible to use other players to view the H 264 stream using the paths abov...

Страница 16: ...ive View page Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to...

Страница 17: ...ze the rectangle or enter the number of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image an...

Страница 18: ...taining some flexibility The bit rate may bounce up and down within the set target but when it nears the set target value the limitation kicks in However because CBR will always prioritize a continuou...

Страница 19: ...n be useful for recognition of moving objects such as people and vehicles However prioritizing motion may cause an increase in image noise especially in low light situations When Low noise is prioriti...

Страница 20: ...Tilt Zoom movements Use a privacy mask to set up a dynamic mask which will always mask the specified part of monitored area For more information about privacy masks see Privacy Mask on page 21 To use...

Страница 21: ...r Overlay Settings select Include text 3 Enter the modifier D and optionally additional text which will be displayed also when the action rule is not active Create the action rule 1 Go to Events Actio...

Страница 22: ...AXIS M3005 V Network Camera Video Important Adding many privacy masks may affect the product s performance 22...

Страница 23: ...or higher JRE J2SE 5 0 or higher Windows Internet Explorer Still image Displays still images only Click the Refresh button in your browser to view a new image Server Push Recommended viewer for other...

Страница 24: ...ned Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http...

Страница 25: ...verlay text go to Video select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming Date Time Formats in the online help Set the Home Positio...

Страница 26: ...AXIS M3005 V Network Camera PTZ Pan Tilt Zoom Tilt control Zoom control To disable specific controls deselect the options under Enable Disable controls 26...

Страница 27: ...email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera tamp...

Страница 28: ...e parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of wi...

Страница 29: ...a low object size To avoid triggering on small objects select a high object size While monitoring an area where moving objects are not expected select a high history level This will cause motion detec...

Страница 30: ...tation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For i...

Страница 31: ...V Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default S...

Страница 32: ...vement in the camera s field of view Set up motion detection and add a network share 1 Go to Detectors Motion Detection and configure a motion detection window See page 28 2 Go to System Options Stora...

Страница 33: ...le triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule when the camera stops at a preset position This can be for example b...

Страница 34: ...Click OK Recipient Types The following recipients are available Recipient Use with action Notes Email Send Images Send Notification An email recipient can contain multiple email addresses FTP Send Ima...

Страница 35: ...o upload certificates see Certificates on page 39 Create Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside o...

Страница 36: ...with the date and time they were downloaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska F...

Страница 37: ...the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the langua...

Страница 38: ...erface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVI...

Страница 39: ...ication server a CA signed client certificate to authenticate the Axis product To create and install certificates go to System Options Security Certificates See Certificates on page 39 Many CA certifi...

Страница 40: ...product s date and time settings are configured under System Options Date Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overl...

Страница 41: ...ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 41 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as so...

Страница 42: ...The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is alr...

Страница 43: ...work TCP IP Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options Netwo...

Страница 44: ...s Network TCP IP Advanced The default port is 554 Note H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be confi...

Страница 45: ...Default Settings on page 49 UPnPTM The Axis product includes support for UPnPTM UPnPTM is enabled by default and the product is automatically detected by operating systems and clients that support thi...

Страница 46: ...from being removed select Lock under General Settings Mount and Unmount SD Card NO NO NOTICE TICE TICE To prevent corruption of recordings the SD card should always be unmounted before it is ejected...

Страница 47: ...e and protect recordings from being removed select Lock under Recording Settings Maintenance The Axis product provides several maintenance functions These are available under System Options Maintenanc...

Страница 48: ...rt creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View T...

Страница 49: ...lt will reset all settings including the IP address to the factory default values Note The installation and management software tools are available from the support pages on www axis com techsup To re...

Страница 50: ...to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upg...

Страница 51: ...if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensu...

Страница 52: ...ur browser Go to Setup Live View Config and select Java applet under Default viewer Poor rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drivers can usua...

Страница 53: ...ystem Log under System Options Support Logs Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events...

Страница 54: ...reset positions Video Image settings Compression color brightness sharpness contrast white balance exposure control backlight compensation wide dynamic range dynamic contrast Rotation 0 90 180 270 Mir...

Страница 55: ...enabling installation of additional applications Event Triggers Analytics Edge storage events Event Actions File upload FTP HTTP HTTPS network share and email Notification email HTTP HTTPS and TCP Vid...

Страница 56: ...x 2 0 in Weight Camera 200 g 0 44 lb including cable Optional accessories AXIS PoE Midspan Included accessories Installation Guide Windows decoder 1 user license drill template L Key Torx10 Video mana...

Страница 57: ...o poor infrastructure Bandwidth affected Viewing on poorly performing client computers lowers perceived performance Frame rate affected Running multiple AXIS Camera Application Platform ACAP applicati...

Страница 58: ...User Manual Ver M6 4 AXIS M3005 V Network Camera Date April 2015 Axis Communications AB 2012 2015 Part No 63355...

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