AXIS M11-E Series
Troubleshooting
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Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and
bandwidth.
Use identical streams wherever possible to maintain a high frame rate. Stream profiles can be used to ensure that
streams are identical.
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Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.
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Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.
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Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
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Heavy network utilization due to poor infrastructure affects the bandwidth.
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Viewing on poorly performing client computers lowers perceived performance and affects frame rate.
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Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and
the general performance.
Need more help?
Useful links
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How to assign an IP address and access your device
Contact support
Contact support at
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