Troubleshooting
Troubleshooting
The midspan does not power up
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Remove and re-apply power to the device and check the indicators during power up sequence.
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Verify that the voltage at the power inlet is either 24 V AC or between 10-26 V DC.
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Verify that the power inlet cable is functional.
The powered device does not operate
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Verify that the powered device is designed for PoE operation.
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Verify that a standard Category 5e/6, straight-wired cable with four pairs is used.
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Verify that the powered device is connected to the DATA & POWER OUT port.
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If an external power splitter is in use, verify that it works.
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Verify that there is no short over on any of the twisted pair cables or over the RJ45 connectors.
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If possible, reconnect the same powered device into a different midspan.
The end device operates, but there is no data link
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Verify that the port on the front panel is continuously lit.
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Verify that a standard Category 5e/6, straight-wired cable with four pairs is used.
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Verify that the input Ethernet cable is connected to the DATA IN port.
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Verify that the Ethernet cable length is less than 100 m (330 ft) from the Ethernet source to the load/remote terminal.
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If an external power splitter is in use, verify that it works.
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If possible, reconnect the same powered device into a different midspan.
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