Troubleshooting
If it appears that your DVD-Video player is faulty, first consult this checklist.
It may be that something simple has been overlooked. Under no
circumstances should you try to repair the player yourself, as this will
invalidate the warranty. Only qualified service personnel can remove the
cover or service this player.
NO POWER
NO PICTURE
DISTORTED PICTURE
COMPLETELY DISTORTED PICTURE
NO COLOUR IN PICTURE
DISC CANNOT BE PLAYED
NO SOUND
NO RETURN TO START-UP SCREEN WHEN DISC IS REMOVED
THE PLAYER DOES NOT RESPOND TO THE REMOTE CONTROL
NO AUDIO AT DIGITAL OUTPUT
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Check if the on/off button.
Check if power plug is properly connected.
Check if there is power at the AC outlet by plugging in another appliance.
Check if the TV is switched on.
Select the correct AV input on the TV.
Check the video connection.
Check if channel selector is set to AV on the TV.
(See your TV manual for instructions).
Check the disc for fingerprints and clean with soft cloth, wiping from center
to edge.
Sometimes a small amount of picture distortion may appear. This is not a
malfunction.
The disc is not formatted to the TV-set used (PAL/NTSC).
The disc is not formatted to the TV-set used (PAL/NTSC).
Ensure DVD player is not connected through VCR.
Ensure the disc is label side up.
Clean the disc.
Check if the disc is defective by trying another disc.
Due to the reason of incapability, our MP3 function cannot read some discs.
Check audio connections.
If using a HiFi amplifier, try another sound source.
Check that DTS is selected in the Audio Menu if a DTS disc is played.
Ensure that there is a DTS decoder connected when selecting DTS.
Check to see if the program requires another disc to be loaded.
Reset by unplugging the player from the power, then connect the power
again.
Aim the remote control directly at the sensor on the front of the player.
Avoid all obstacles, which may interfere with the signal path.
Inspect or replace the batteries.
Check the digital connections.
Check the Digital Out menu to make sure that the digital output is correctly
set.
Check if the audio format of the selected audio language matches your
receiver capabilities.
31
BUTTONS DO NOT WORK
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Unplug the player from power outlet and reconnect after a few seconds.
Before calling for service, it is advisable to refer to the troubleshooting
table below:
Symptoms
Possible causes
Remedies
No color LCD display
Main power switch is "OFF"
Switch the Main power to"ON"
No startup logo of
DVD Player
DVD Player's power switch
did not "ON"
Switch the Main power and
Player's power to "ON"
No sound from the
color LCD speakers
Color LCD's volume control
is in the minimum position
Turn the volume up
Low Battery indicator
is on
Battery charge is low
Connect the DC adapter to
charge the battery
Disc cannot be played
Disc is loaded incorrectly
Disc is dirty
Disc is scratched or warped
Disc is loaded incorrectly
Clean the disc
Replace the disc
Nothing is displayed
on the TV screen
Sound is not heard
from the speakers
Video cable is disconnected
Input selector on the TV set
is set improperly
Connect the cable firmly
Adjust the TV set input selector
so that the TV received video
signals from DVD player
Audio cable is disconnected
Input selector on the
amplifier is set improperly
Connect the cable firmly
Set the selector properly
THIS PRODUCT COMPLIES WITH DHHS RULES 21 SUBCHAPTER J PARTS 1040-10 AND 1040-11 AT DATE OF
MANUFACTURE.
Manufactured under license from Dolby Laboratories. " Dolby " and the double-D symbol are trademarks of
Dolby Laboratories. Confidential Unpublished Works. 1992-1997 Dolby Laboratories, Inc. All rights reserved.
C
Apparatus Claims of U.S. Patent Nos. 4,631,603.4,577,216.4,819,098, and 4,907,093 licensed for limited
viewing uses only
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
:
Software License and Copyright Notice
All software that is supplied as part of this equipment is protected by copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties. This software is licensed, not sold and is intended for use on this device only. All title and
copyrights in and to the software (including but not limited to any images, photographs, animations, video, audio, music, text, instructions,
code and "applets" incorporated into the software) are owned by HAMG SHING Technology Group or its suppliers. You may not reverse
engineer, decompile, or disassemble this software for any purpose. No part of this software may be copied, reproduced, loaned, rented,
leased or transmitted in any form or by any means electronic or mechanical, without the express written permission of
.. All rights reserved.
HAMG SHING
Technology Group
HAMG SHING Technology Group
Troubleshooting
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