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G. RETURNS, DAMAGES

 

RETURN QUALIFICATION:  You can only return a product if it is defective upon arrival.   If you 
simply do not like the product or if you did not measure correctly, you will only be qualified for a 
merchandise credit and you will be required to pay for shipping the product back to Awntech in re-
stockable condition.  If 

 

DAMAGED MATERIAL:  Damage occasionally occurs during shipping.  Scrapes, dents, and rips in 
the outer packaging that could indicate possible damage should be described to the carrier at the 
time of delivery.  If damage to the product seems apparent, the shipment should be refused.   

 

FABRIC DYE-LOT AND LIGHTING VARIATION: Fabric dyes may vary slightly from run to run.  This is 
a normal and unavoidable.  Different lighting types and lighting direction may cause the fabric you 
chose on the website to appear slightly different than the actual fabric does in full sunlight.   

 

TRIPLE CHECK YOUR MEASUREMENTS: In order to avoid disappointment and frustration, please 
triple check all measurements (see Measuring Guide, Page 6 of Awntech Catalog) to assure that your 
awning will fit properly in the location you intend.  Please make sure that you have at least 1’-2’ extra 
wide area available to install the awning and also make sure that you have enough open space for 
the projection.    

 

HAZARDOUS MATERIAL QUALIFICATIONS: None 

 

RETURNS/ORDER EXCEPTION CONTACT:  

 

Customer Service:

 

Phone 817-354-9600, Fax 817-354-9612, email

 

[email protected]

 

 

TO ACQUIRE A RETURN OR REPAIR AUTHORIZATION NUMBER  

YOU MUST GO THROUGH THE WARRANTY PROCESS BELOW 

 

Email or mail photo of damaged parts to: 

EMAIL:

 

[email protected]

 

MAIL:

 Customer Support, Awntech Corporation, 3600 Bell Dr., Bdg. B-E, Hurst, TX  76053 

 

Authorized returns should be shipped to: 

 

Returns Department 

Awntech Corporation, 

3600 Bell Drive, Bldgs. B-E 

Hurst, Texas 76053 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Содержание Dallas Retro CR32

Страница 1: ...ce RR22 NV ER23 NV CR32 NV CR34 NV CR43 NV CR44 NV ER2442 NV ER12 NV ER1836 NV ER1230 NV ER1030 NV ER24 NV CR33 NV All the awning sizes over 9 wide come in two sections Example Top Bar TB consists of TB1 TB2 and Front Bar FB consists of FB1 FB2 See the chart below for the width of the awning Awning Size Width in inches Awning Size Width in inches 3 40 5 12 148 5 4 52 5 13 160 5 5 64 5 14 172 5 6 7...

Страница 2: ...g CONCRETE BRICK OR STONE 1 masonry bit with a 3 8 shank 4 5 5 16 x 3 masonry anchor bolts 4 5 5 16 x1 4 bushings 9 16 socket You will also need a roll of weather stripping STUCCO 4 5 x 4 toggle bolts 4 5 washers 1 Flat head screwdriver 1 drill bit or if you hit a stud 4 5 16 x4 lag bolts 4 5 5 16 washers 1 3 16 drill bit and a 9 16 socket You will also need a roll of weather stripping Please read...

Страница 3: ...ER1836 12 18 36 ER1836 NV 18 18 36 ER1230 8 12 30 ER1230 NV 12 12 30 ER1030 10 16 30 ER1030 NV 16 16 30 ER23 18 24 36 ER23 NV 24 24 36 ER24 18 24 48 ER24 NV 24 24 48 STEP 3 Install Black Projection Bars BP The space between the top of the TB and the Bottom of the BP must be according the chart above STEP 4 Insert the L shaped plastic ends of the Front Bar FB in to Left and Right BP and then secure...

Страница 4: ...er may also be required to pay a deposit until the defective parts are returned to Awntech Corporation for inspection The purchaser must obtain a return authorization form from Awntech Corporation s customer service department prior to the return of any merchandise and after having received such authorization return the part or product freight prepaid to Awntech Corporation E WHAT IS COVERED UNDER...

Страница 5: ...the website to appear slightly different than the actual fabric does in full sunlight TRIPLE CHECK YOUR MEASUREMENTS In order to avoid disappointment and frustration please triple check all measurements see Measuring Guide Page 6 of Awntech Catalog to assure that your awning will fit properly in the location you intend Please make sure that you have at least 1 2 extra wide area available to instal...

Страница 6: ...DALLAS RETRO STYLE AWNINGS MUST BE ASSEMBLED ON THE BUILDING For frames sizes 2 4 ...

Страница 7: ......

Страница 8: ...For frame sizes 5 7 Additional parts will be enclosed for the large size awnings such as NC BP ...

Страница 9: ......

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