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6. TROUBLESHOOTING&TRANSPORT
6.1 Troubleshooting
If you still have a problem with your hob after checking these basic troubleshooting
steps, please contact an authorised service person or qualified technician.
Problem
Possible Cause
Solution
The hob or heating zones cannot
be switched on.
There is no power supply.
Check the household fuse for the hob.
Check whether there is a power cut by
trying other electronic appliances.
6.2 Transport
If you need to transport the hob, use the original hob packaging and carry it using its
original case. Follow the transport signs on the packaging. Tape all independent parts to
the hob to prevent damaging the hob during transport.
If you do not have the original packaging, prepare a carriage box so that the hob,
especially the external surfaces of the hob, is protected against external threats.
