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Product Warranty
Subject to the warranty repair conditions below, in addition to all rights and remedies to which you may be entitled under the
Competition and Consumer Act 2010 (Commonwealth) and any other relevant legislation, the manufacturer warrants this
product to be free from defects in materials or workmanship for a period of 12 Months from the original date of purchase.
Warranty Repair Conditions
A.
This Product Warranty only applies provided the product:-
Has been purchased in Australia and sold by Authorised Distributors or Dealers and only where the products are used and
serviced within Australia
Is taken for service when required to an Authorised Service Agent, together with written instructions indicating specific
problem or function requiring investigation.
Has valid proof of purchase and presented when warranty service is requested.
Has only been used in a domestic application.
Has been installed and operated in accordance as noted in the operating instructions under normal use and reasonable care
(in the opinion of the Service Centre).
Has not been damaged by the use of accessories which in the opinion of the Service Centre are defective or incompatible
with the product.
Has not been tampered with or repaired (including unauthorised alterations) by anyone other than the AWA Service Centre or
an Authorised Service Centre.
B.
This Product Warranty does not cover:-
Damage, malfunction or failure resulting from use of incorrect voltages, incorrect installation, accidental damage, misuse,
neglect, build-up of dirt or dust abuse, wear and tear, maladjustment of customer controls, mains supply problems,
thunderstorm activity or Acts of God, pixel error, infestation by insects or vermin, exposure to abnormally corrosive conditions
or any foreign object or matter having entered the product.
Mileage or travelling time in respect of service outside the authorised AWA Service Centre nor pick up and delivery cost
incurred.
Service calls arising from failure to correctly operate the product or to observe noted instructions, or repair which reveals the
product is in normal working order.
Cabinet parts, user replacement batteries or leads unless the defective items are reported at the time of purchase.
C.
Service calls only apply to Television display devices (CRT, LCD, Plasma) with screen sizes greater than 68cm in the major
metropolitan areas of Australia or the normal operating areas of the nearest Authorised Service Centers.
D.
Requested service visits to the customer premises will be made during normal working hours of the customary working week
upon request by the customer. Where such a visit is made on a day arranged by the customer and the service technician is
unable to obtain access to the product, the Service Centre will be entitled to make a separate charge for service call fee, time
and distance travelled.
E.
The AWA Service Centre and its Authorised Service Centres may charge for work done where the product is found to be in good
working order. Example, charges may be made where the problem is found to be due to incorrect setting of customer controls,
use of poor associated equipment (e.g. poor antenna systems) or the inability of the product to operate with faulty or
incompatible equipment.
F.
If the product is sent to an Authorised Service Centre, the owner is responsible for the cost of transport to and from the Service
Centre. In addition, the product is at the owners risk while in transit to and from the authorised Service Centre.
G.
No person is authorised to make or give any assertions, statements or undertakings, whether expressed or implied about the
product other than or additional to the terms of this warranty.
This product comes with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where a
failure does not amount to a major failure Big W is entitled to choose between providing you with a repair, replacement or refund. To
obtain compensation, you would need to provide documentary evidence of the loss or damage suffered, and documentary evidence
that such loss or damage was a reasonably foreseeable consequence of a failure by Big W to comply with a consumer guarantee
under the Australian Consumer Law. Such evidence may include photographs, statutory declarations, receipts or reports (eg from
your doctor), depending on the loss or damage.
This warranty is provided by Woolworths Limited of 1 Woolworths Way, Bella Vista NSW 2153.
Please read instruction manual carefully
Should you encounter any problems
Please contact Telefix for Warranty Support
1300 366 144
Email:
The original proof of purchase must be kept and produced for service requirements under this Product Warranty.