6-1
6. TROUBLESHOOTING
If you have problems with the operation of your scanner, please
check the following troubleshooting hints.
6.1
FREQUENTLY ASKED QUESTIONS
Question:
When the scanner is powered on, it makes noises
and won’t stand ready.
Answer:
There are two possibilities:
1) You might fail to push the scanner shipping lock to its
“use” position. If this is the case, pull the scanner
status switch to its “use” position first.
2) The scanner is not placed on an even, flat desktop
surface. This may cause the scanner to malfunction.
Question:
The scanner is powered on, but the lamp does not
light up.
Answer:
The lamp is probably out of order. Contact your local
dealer or distributor to replace the lamp. For your
information, the average life time of the lamp is about
15,000 hours and the operating temperature for the
scanner is between 10°C(50°F)
and
40°C(104°F).
