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Service

Avira GmbH

Avira AntiVir UNIX Server

79

7

Service

7.1

Support

Support Service

Our website

http://www.avira.com

contains all the necessary information on our

extensive support service.

The expertise and experience of our developers is available to you. The experts of Avira
answer your questions and help you with difficult technical problems.

During the first 30 days after you have purchased a license, you can use our AntiVir
Installation Support by phone, email or by online form.

In addition, we recommend that you also purchase our AntiVir Classic Support, with
which you can contact and obtain advice from our experts during business hours when
technical problems are encountered. The annual fee for this service, which includes
eliminating viruses and hoax support, is 20 % of the list price of your purchased AntiVir
program.

Another optional service is the AntiVir Premium Support which offers you, in addition to
the scope of the AntiVir Classic Support, the possibility of contacting expert partners at
any time - even after business hours in the event of an emergency. When virus alerts
occur, you will receive an SMS on your cellphone.

Email Support

Support via email can be obtained at

http://www.avira.com

.

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Содержание ANTIVIR SERVER UNIX

Страница 1: ...More Than Security www avira com User Manual UNIX Server...

Страница 2: ...3 7 Installing AntiVir UNIX Server Using the Graphical Installation Routine 23 3 8 Integrating Third Party Products 30 4 Configuration 31 4 1 Overview 31 4 2 Configuration Files 31 4 3 Configuration...

Страница 3: ...2 Avira AntiVir UNIX Server Avira GmbH...

Страница 4: ...The manual of your AntiVir software consists of a number of Chapters providing you with the following information Chapter Contents 1 About this Manual The structure of the manual signs and symbols 2...

Страница 5: ...ction shown before a warning if there is a danger of critical data loss or hardware damage shown before a note containing particularly important information e g on the steps to be followed shown befor...

Страница 6: ...reviation Meaning FAQ Frequently Asked Question FQDN Fully Qualified Domain Name GPL General Public License GUI Graphical User Interface MIME Multipurpose Internet Mail Extensions MTA Mail Transport A...

Страница 7: ...About this Manual 6 Avira AntiVir UNIX Server Avira GmbH...

Страница 8: ...UNIX e g Office documents and email attachments So viruses can access a server through a Windows Client and freely cause damage Avira AntiVir UNIX Server is a comprehensive and flexible tool for conf...

Страница 9: ...ctly at all times Optional user friendly graphical user interface GUI for operating and configuring Avira AntiVir UNIX Server 2 2 Licensing Concept You must have a license to use Avira AntiVir UNIX Se...

Страница 10: ...delivery Newsletter service printed regular mail delivery 2 3 Modules and Operating Mode of Avira AntiVir UNIX Server The Avira AntiVir UNIX Server security software consists of the following program...

Страница 11: ...canner Linux kernel 2 2 2 4 or 2 6 optionally with RSBAC FreeBSD 4 5 or 6 SunOS 5 7 5 8 5 9 or 5 10 Sparc or 5 9 i386 to use the AntiVir Samba Scanner Samba version with support for VFS Mechanism vers...

Страница 12: ...iles Downloading the Installation Files from the Internet Download the current version file from our website http www avira com to your local computer The file name is antivir server prof version tar...

Страница 13: ...line Shop for details visit http www avira com Copying the License File Copy the license file hbedv key to the installation directory on your system tmp antivir server prof version 3 3 Installing the...

Страница 14: ...l using exactly these sources Go to the temporary directory where you unpacked Dazuko for example cd tmp antivir server prof version contrib dazuko dazuko version Check the configuration of your compu...

Страница 15: ...needed for compiling sources gcc make etc This might be the case for standard UNIX installations If necessary install the program packs You can find more information in the documentation of your UNIX...

Страница 16: ...hich applies to samba vscan 0 3 5 and integrates AntiVir Backend Apply the patch starting with samba vscan version 0 3 6 this step is no longer needed because AntiVir Backend is already included gunzi...

Страница 17: ...following steps must be taken for the initial installation Preparing Installation Page 16 If Dazuko has not been compiled Installing AntiVir without AntiVir Guard Page 16 If Dazuko has been compiled...

Страница 18: ...ying vdf antivir2 vdf to usr lib AntiVir done copying vdf antivir3 vdf to usr lib AntiVir done Enter the path to your key file hbedv key copying hbedv key to usr lib AntiVir hbedv key done copying scr...

Страница 19: ...al time scanning of files This provides There are several ways in which you can install AvGuard module Dazuko will be loaded by the avguard script kernel Dazuko is always loaded and should not be load...

Страница 20: ...otection This can be done by running antivir update Be sure to read the README file for additional information Thank you for your interest in AntiVir for UNIX Server Do you agree to the license terms...

Страница 21: ...ver prof version contrib dazuko dazuko version you should type tmp antivir server prof version contrib dazuko dazuko version dazuko ko Would you like to install the internet update daemon n y copying...

Страница 22: ...tiVir Guard immediately if already activated during the installation AntiVir Guard starts automatically on start up detecting kernel version linux26 2 6 5 7 97 smp creating usr lib AntiVir linux26 2 6...

Страница 23: ...ll you have to make sure that AntiVir Guard is stopped usr lib AntiVir avguard stop Open the temporary directory where you unpacked AntiVir cd tmp antivir server prof version Type install The installa...

Страница 24: ...scribed in Getting the Installation Files Page 11 3 Unpack the program into the following directory tmp antivir server linux gui_installer Type install The welcome page appears with a program descript...

Страница 25: ...ustom setup The program is installed according to the user s options GUI only Only the GUI is installed in usr lib AntiVir Express setup The program is installed with the following basic settings Anti...

Страница 26: ...talled Custom setup You can install the program with user defined settings Select Custom setup and click Next The following window asks if you want to install AntiVir Guard You can handle AntiVir Guar...

Страница 27: ...conf Select Yes or No and click Next Then you can install the Internet Update Daemon If you want to install the Internet Update Daemon Select Yes and click Next in this case an additional question app...

Страница 28: ...lation Avira GmbH Avira AntiVir UNIX Server 27 Follow the instructions and click Next The following question refers to the automatic start of AntiVir Guard on system start up Select Yes or No and clic...

Страница 29: ...lick Next Finally a window with the summary of your settings and further information is displayed Click Install The program is installed GUI only Choose this option if you wish to install only the GUI...

Страница 30: ...tallation According to the installation type you selected a window will list the performed installation steps Click Next You will see the following window If you want to start the GUI directly Activat...

Страница 31: ...during AMaViS installation using the option enable all or enable hbedv for the command configure Please note that AMaViS uses the Command line scanner and runs it as a separate process for every messa...

Страница 32: ...ted programs avupdater conf defines the automatic updates and the logfiles of the software vscan antivir conf and avsamba conf define the behavior of AntiVir Samba Scanner Configuration Script You can...

Страница 33: ...when closed the value has to be 3 This is the default value AccessMask 3 Repair Concerning Files Repairing files AntiVir Guard is able to repair files immediately after access If this fails access is...

Страница 34: ...rectories AntiVir Guard can exclude certain folders when scanning For example a folder containing temporary files of AntiVir components There is no default setting You can specify only one folder in a...

Страница 35: ...rchiveMaxCount 0 Detect Detection of other types of unwanted programs Besides viruses there are other types of harmful or unwanted software You can activate their detection using the following options...

Страница 36: ...external program Thus the data can be treated differently and adjusted to the local conditions The following table shows the supported macros and their significance In order to use the following prog...

Страница 37: ...iority or higher The possible priority levels in ascending order are Notice Information Warning Error and Alert By default all notifications are sent SuppressNotificationBelow Scanner Notice LogFile L...

Страница 38: ...se messages Default is SyslogFacility user SyslogPriority notice These values apply even if the option is not active AutoUpdate Update scheduler The security software can check regularly for updates o...

Страница 39: ...ivated by default UpdateAction Setting the type of update actions Using this option you can specify how you want to handle other software modules mailgate or webgate disregard them completely only sea...

Страница 40: ...n script which is able to intercept possible invalid entries and restart the necessary processes The procedure for using the script is very easy If you want to configure the Internet Updater Type usr...

Страница 41: ...fication of a configuration file is optional The new entries to be made are for example myshare vfs object vscan antivir vscan antivir config file usr local samba lib vscan antivir conf Your distribut...

Страница 42: ...ogging file access samba vscan can report every file access in a log if this option is set to yes or it can report only the access to files in which it detects a virus or unwanted program no The defau...

Страница 43: ...e 5 exclude file types Excluding files from scanning samba vscan can exclude certain file types from scanning classifying the files by the MIME type You should use this option with great care By defau...

Страница 44: ...ating This is why AntiVir offers the possibility to download current updates via HTTP from the AntiVir webservers and even to schedule them automatically at regular intervals These updates ensure that...

Страница 45: ...you are asked for the username and password Enter the username and password The configuration script displays the configuration summary and asks for confirmation to write the configuration file The I...

Страница 46: ...have installed AntiVir UNIX Server with Update Daemon as described in Installing AntiVir Page 16 Otherwise you have to run the installation script again see Reinstalling AntiVir Page 22 AutoUpdateEve...

Страница 47: ...u can use cron daemon to perform automatic AntiVir updates Cron daemon is used to run regular recurring system processes For more details refer to your UNIX documentation Using cron for updates you ha...

Страница 48: ...port the AntiVir public PGP key to your key ring gpg import antivir gpg OR Import the AntiVir public key directly from the key server gpg keyserver wwwkeys pgp net recv keys 0F821C2E Display the finge...

Страница 49: ...Try to access the file for example by copying it cp eicar com eicar com txt According to the AntiVir configuration and eicar version AntiVir Guard will immediately block access and take any necessary...

Страница 50: ...e examples of working with the Command line scanner Reaction to Detecting Viruses Unwanted Programs Page 56 gives you some hints on how to react when AntiVir has done its work 5 1 Overview of AntiVir...

Страница 51: ...e the file ren to rename the file moveto to move the file to Quarantine directory if it could not be repaired exclude name Does not scan the specified directory or file It does not support wildcards b...

Страница 52: ...iet AntiVir suppresses all messages r1 Only viruses unwanted programs and warnings are logged r2 In addition to r1 all scanned paths are logged r3 All scanned files are logged r4 Detailed messages are...

Страница 53: ...r You can use this option more than once The option alltypes activates the detection of all types without type Deactivates the detection of certain types of malware see above z Corresponds to scan in...

Страница 54: ...rt Performing Complete Scan After installation it is important to perform a complete scan of the system The following parameters should be used 202 The specified response file contains another rsp dir...

Страница 55: ...or unwanted programs Optionally AntiVir can first try to repair these files The program will first overwrite the files and then delete them i e repairing tools will not recover them You can use the fo...

Страница 56: ...pting the scanning process Thus it ensures that all files are scanned If AntiVir is not started as root during updating it will not have the necessary permissions for restarting AntiVir daemons Conseq...

Страница 57: ...the virus unwanted program infiltrated your system Perform targeted scanning on the data storage supports you used Inform your team superiors or partners Inform your system administrator and security...

Страница 58: ...bin groups Starting Start the GUI antivir gui If this command does not detect the Java installation Create a soft link in usr bin as root ln s PATH TO JAVA INSTALLATION bin java usr bin Communi cation...

Страница 59: ...ailable on the computer 6 2 AntiVir Scanner 6 2 1 Operating AntiVir Scanner Using the GUI You can conveniently configure and perform scanning processes using the AntiVir for UNIX Framework Starting Sc...

Страница 60: ...es not stop AntiVir UNIX Server Tools Configuration to open the configuration window Report Display report to display the report file in a window avscanner log Report settings to open the configuratio...

Страница 61: ...ew by clicking the corresponding check box Click the magnifying glass icon AntiVir starts scanning displaying the scan process window The Scanner searches through the selected directories using the cu...

Страница 62: ...uption in Scanner Configuration Search is not active Press the Stop button The scanning process ends Displaying Scanner History Select the menu option History Display history The History window appear...

Страница 63: ...istory entries are deleted 6 2 2 Configuring AntiVir Scanner Using the GUI Click the Configuration button in the Scanner main window OR Select the menu option Tools Configuration The Configuration win...

Страница 64: ...e contents of your mailbox Activate Scan mailboxes Path for AntiVir This field contains the path to the AntiVir program Usually the file is installed in usr lib AntiVir antivir Scan process If you wan...

Страница 65: ...Append new report Activate the required option Data to be logged You can also choose the information type logged by the Scanner Alerts Include all paths All scanned files Activate the required option...

Страница 66: ...Scanner offers a useful history of scanning results You may adjust this list in the History settings Short report If you want the Scanner to create short reports Activate the option Generate short rep...

Страница 67: ...e Scanner Archive Settings In Expertmode you can also make settings for Recursion depth If you have activated the archive scanning but you want to scan only those nested archives which do not exceed a...

Страница 68: ...acrovirusheuristic in order to activate heuristic methods when scanning your documents for macro viruses Heuristic Select Heuristic in order to activate Win32 file heuristics for detecting even unknow...

Страница 69: ...contains details about every category The list may change after updates 6 3 AntiVir Guard 6 3 1 Operating AntiVir Guard Using the GUI The AntiVir for UNIX Framework supports the resident guard and you...

Страница 70: ...lick to view the Guard Logfile Click to open the Configuration window Menus System Network browser to select another computer in the network on which AntiVir GUI runs Certificate management to manage...

Страница 71: ...rent configuration Start Guard to start AntiVir Guard Stop Guard to stop AntiVir Guard Realtime Guard Status See the figure in Starting GUI Page 68 The Realtime Guard Status displays the current file...

Страница 72: ...ce of date to view selecting the time interval for the logfile entries to be displayed Default complete logfile Show the following log levels selecting the log levels to be displayed Default All Rows...

Страница 73: ...th the basic Search settings The configuration settings are grouped in two categories Basic and Expert settings For access to the second category you have to activate the Expertmode option Click the d...

Страница 74: ...olders by typing the command for every one Example home log and home tmp This option sets the ExcludePath parameter in avguard conf Click Add The New path window appears Enter the path to the desired...

Страница 75: ...or if repair is not possible access to the files is blocked and the action is logged The following three options define further actions of AntiVir Guard Log only no further action Rename rename the f...

Страница 76: ...ple var log avguard log All important AntiVir operations are logged via a syslog daemon Type the full path and file name Number of Daemons The number of simultaneous AntiVir Guard daemons can be set b...

Страница 77: ...Guard Archive Settings Archive If you want the Guard to scan in archives Activate the option Search archives Basic Mode Guard Heuristic Settings Macrovirus heuristic Select Macrovirusheuristic in ord...

Страница 78: ...rms trojans etc You can set the intensity of this method Detection level low Detection level medium Detection level high Expert Mode Guard Archive Settings The Expertmode enables the following configu...

Страница 79: ...rt Mode Extended threat categories Selection of extended threat categories You can configure AntiVir Guard to scan for so called Extended threat categories Activate the required categories The tooltip...

Страница 80: ...ommend that you also purchase our AntiVir Classic Support with which you can contact and obtain advice from our experts during business hours when technical problems are encountered The annual fee for...

Страница 81: ...ses quickly and safely The Online Shop guides you step by step through the order menu A multi lingual Customer Care Center explains the order process payment transactions and delivery Resellers can or...

Страница 82: ...uristic The systematic process of solving a problem using general and specific rules drawn from previous experience However solution is not guaranteed AntiVir uses a heuristic process to detect unknow...

Страница 83: ...email transmission on the Internet syslog daemon A daemon used by programs for logging various information These reports are written in different logfiles The syslog daemon configuration is in etc sy...

Страница 84: ...unpacking and during installation If there are other users connected to your computer you should set the following rules for protection against viruses Use a test computer for controlling downloads o...

Страница 85: ...contents cannot be excluded The reproduction of this publication or parts thereof in any form is prohibited without previous written consent from Avira GmbH Errors and technical subject to change Issu...

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