Troubleshooting
Before resorting to maintenance service, please kindly check by
yourself with the following chart.
The player stops
when a USB
drive is inserted
into the player.
Sound
There is no sound
or the sound is
distorted.
●
The audio cables aren't connected
securely.
●
The volume is set to the minimum
level.
●
The sound is switched off.
●
Connect the audio cables
securely.
●
Turn up the volume.
●
Press [MUTE] on the remote
control to switch on the sound.
●
Press [PLAY/PAUSE].
The remote
control does not
function.
●
There is no battery in the remote
control.
●
The batteries are out of charge.
●
The remote control isn't pointed
to the remote sensor.
●
The remote control is out of its
operating area.
●
The unit is shut down.
Unable to play a
disc
●
The disc is placed in the disc tray
in a wrong way.
●
The unit isn't compatible with the
disc.
●
The disc is dirty.
●
Check that the disc is placed
in the disc tray with its label side
upwards.
●
Clean the disc.
Symptom
Cause(s)
Remedy
●
Switch off and unplug the unit.
Then connect the plug to the
power supply and switch it on
again.
●
The unit is being interfered with
static electricity etc.
●
The AC power cord is not
connected to the power supply or is
not connected to a power supply
securely.
●
Please check that the AC
power cord is connected
securely.
No Power
●
The connected USB drive is
probably not a certified one.
●
The player cannot play any
uncertified USB drive.
In case the player breaks down,
turn it off, disconnect the power
cord from the AC outlet and
unplug the USB drive from the
player. Then, power on the player
again. The player will resume the
normal functions.
The buttons on the
unit do not work
●
Install one AAA/1.5V battery
in the remote.
●
Replace the batteries with new
ones.
●
Make sure that the remote
control is pointed to the remote
control sensor.
●
Make sure the remote control
is within the operating area.
●
Switch off the unit and
disconnect it from the AC outlet.
Then power on the unit again.
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