AVG-SB01
6. Trouble shooting
•
Never try to repair the product yourself. If you have problems using this product, check
the following points before you request service.
System, the unit is not turn on
•
Check if the power cord is plugged into power and the soundbar.
No sound from the soundbar
•
Make sure that the soundbar is not muted.
•
Select the correct audio input source on the remote control.
•
Connect the soundbar to your TV or other devices properly
Distorted sound or echo
•
If you play audio from your TV through the soundbar, make sure that your TV is muted or
the built-in TV speaker is disabled.
Remote control
The remote control does not work.
•
Check if the batteries are drained. If so, replace them with new ones.
•
Reduce the distance and angle between the remote control and the main unit
Bluetooth
A device cannot be connected with the soundbar.
•
Check if you have enabled Bluetooth on the device.
•
If the soundbar has been paired with another Bluetooth device, reset Bluetooth
•
If your Bluetooth device has ever been paired with the soundbar, reset Bluetooth on the
soundbar, unpair the soundbar on the Bluetooth device, and then, pair the Bluetooth
device with the soundbar again
Poor audio quality from a connected Bluetooth device
•
The Bluetooth reception is poor. Move the source device closer to the soundbar, or
remove any obstacle between the source device and the soundbar.
The connected Bluetooth device connects and disconnects constantly.
•
The Bluetooth reception is poor. Move the source device closer to the soundbar, or
remove any obstacle between the source device and the soundbar.
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