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Troubleshooting

4-1

T R O U B L E S H O O T I N G

This chapter contains a list of common problems and their
solutions.

Problem Action

The keyboard display
is blank.

Make sure the printer is on. Make sure the
keyboard cable is securely attached to the
printer. If the keyboard was attached while
the printer was on, turn the printer

OFF

and

then back

You tried to skip a
required field.

This field requires data before continuing to
the next field. Enter data and press

ENTER.

Letters are not in the
expected case.

Make sure the caps lock is not on.

Script is not running.

Turn the printer

OFF

and then back

. If

this does not solve the problem, call Service.

T e c h n i c a l S u p p o r t

If these solutions do not work, call Service at the number listed on the
back of this manual.

Содержание Monarch AAFES kit

Страница 2: ...rference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructio...

Страница 3: ...1 Using the Configuration Menu 2 2 Selecting the Format Sending Mode 2 3 Using Batch Separators 2 3 Using Data Preloading 2 3 Setting the Print Mode 2 4 Setting the Supply Type 2 4 Setting the Ribbon...

Страница 4: ...2 CRC 3 3 Format 03 NSC CODE 3 4 Format 04 Fashion 3 5 Format 05 EAN 13 3 6 Format 06 Price 3 7 Format 07 Tearaway 3 8 Format 08 Jewelry 3 10 Format 09 Shelf 3 11 Format 10 Barshelf 3 13 Format 11 UPC...

Страница 5: ...This Manual Following is a summary of the contents of this manual Chapter Contents 1 Introduction Information you should know before using the kit including unpacking the components and connecting the...

Страница 6: ...its Numbers only enter Type in data on the keyboard field An area on the supply where data prints format The arrangement of fields printed on the supply offline Entering data and printing jobs by usin...

Страница 7: ...39i keyboard and power supply 5V Adapter cable AAFES Setup Guide The power supplies are labeled with the output voltage 24V or 5V The 24V printer power supply is labeled Printer The power supplies are...

Страница 8: ...printer and keyboard 1 Turn OFF the printer before you connect the keyboard s cable 2 Plug the 9 pin coiled keyboard cable into the end of the adaptor cable 3 Attach the other end of the adaptor cabl...

Страница 9: ...electrical outlet 8 Turn ON the printer The keyboard receives power from the 5V auxiliary power supply when the printer is turned on Using the Keyboard The keyboard has full alphabetic keys with 10 nu...

Страница 10: ...s between upper and lower case Use with other keys to display Caps Lock Allows you to type all upper case characters When the caps lock is on a padlock symbol is displayed in the upper right hand corn...

Страница 11: ...Needed Always As Needed Separators Enabled Disabled Disabled Preloading Enabled Disabled Disabled Print Mode Continuous On Demand Continuous Supply Type Black Mark Die Cut Black Mark Ribbon With Ribbo...

Страница 12: ...you see MAIN MENU Exit 10 Press Enter to save your new settings and return to your application Note You must select Exit to save your settings or the keyboard will return to the default settings the n...

Страница 13: ...mode you need You return to the Config Menu Using Batch Separators The Batch Separators option is for use in other applications The 9416 printer does not use Batch Separators and any settings will be...

Страница 14: ...select the print mode you need The default is Continuous You return to the Config Menu Setting the Supply Type The printer has a black mark die cut sensor which it uses to properly calibrate supplies...

Страница 15: ...nu Sending the Printer Reset Command This function resets the printer which is the same as turning the printer off and then back on The LED on the printer turns amber and then green when the printer r...

Страница 16: ...or until you see 9 Print test label 2 Press Enter You briefly see Command Sent A test label prints and you return to the Config Menu Setting the Packet Delay This function adjusts the delay between pr...

Страница 17: ...see Enter contrast 699 699 0 3 Press or to change the contrast in increments of 1 Press or to change the contrast in increments of 10 Pressing or darkens the print or lightens the print 4 When you are...

Страница 18: ...If the data is too close to the bottom increase the number If the data is too close to the top decrease the number 1 From the Config Menu press or until you see 12 Set Print Position 2 Press Enter You...

Страница 19: ...ess or until you see 13 Set Supply Position 5 Press Enter You see Enter supply pos 300 300 0 6 Press or to change the contrast in increments of 1 dot Press or to change the contrast in increments of 1...

Страница 20: ...2 10 User Manual...

Страница 21: ...format to print a job You can press Enter to select the format that is displayed press or to display the format you want and then press Enter to select it type the number of the format you want and t...

Страница 22: ...DEPT D 3 The Department field contains three digits plus the character D which is printed automatically Enter the Department number and press Enter For example type 123 You see UPCA 4 The UPC field co...

Страница 23: ...he character D which is printed automatically Enter the Department number and press Enter For example type 123 You see CRC 4 The CRC number field contains seven digits with the seventh digit being the...

Страница 24: ...field contains five digits Enter the Category and press Enter For example type 12345 You see AGE CODE 1 The Age Code field contains three digits Enter the Age Code and press Enter For example type 123...

Страница 25: ...ch is printed automatically Enter the Department number and press Enter For example type 123 You see FASHCONTROL 00 4 The Fashion Control field contains ten digits in addition to the two zeros which a...

Страница 26: ...field contains three digits plus the character D which is printed automatically Enter the Department number and press Enter For example type 123 You see EAN 4 The EAN field contains thirteen digits E...

Страница 27: ...ple type 19999 You see AGE CODE 3 The Age Code field contains three digits Enter the Age Code and press Enter For example type 123 You see DEPT D 4 The Department field contains three digits plus the...

Страница 28: ...de and press Enter For example type 123 You see DEPT D 3 The Department field contains three digits plus the character D which is printed automatically Enter the Department number and press Enter For...

Страница 29: ...press Enter For example type 999 99 You see UPC A 7 The UPC A field contains twelve digits Enter the UPC number and press Enter For example type 012347892552 You see Enter Print Qty 8 Enter the quanti...

Страница 30: ...5 You see OPEN FIELD 3 The Open Field contains up to ten alphanumeric characters Enter the data for the open field and press Enter For example type OPEN FIELD You see STYLE 4 The Style field contains...

Страница 31: ...lphanumeric characters Enter the Description and press Enter For example type DESCRIPTION 1 You see UPC 3 The UPC field contains eleven digits separated in two positions by a space Enter the UPC numbe...

Страница 32: ...556667 You see WAREHOUSE 10 The Warehouse field contains two digits Enter the Warehouse number and press Enter For example type 01 You see PRICE 11 The Price field can contain up to six digits Enter t...

Страница 33: ...tain up to 28 alphanumeric characters Enter the Description and press Enter For example type DESCRIPTION 1 You see DDMMYY Date 3 Enter the day month and year in that order for the date field and press...

Страница 34: ...press Enter For example type 9999 You see UPC A 10 The UPC A field contains twelve digits Enter the UPC number and press Enter For example type 01234567890 You see BEST SELLER 11 The Best Seller fiel...

Страница 35: ...field contains three digits plus the character D which is printed automatically Enter the Department number and press Enter For example type 123 You see PRICE 4 The Price field can contain up to eigh...

Страница 36: ...eld contains three digits plus the character D which is printed automatically Enter the Department number and press Enter For example type 123 You see PRICE 4 The Price field can contain up to eight d...

Страница 37: ...alphanumeric characters Enter the Description and press Enter For example type DESCRIPTION 1 You see UPC 3 The UPC field contains eleven digits separated in two positions by a space Enter the UPC numb...

Страница 38: ...556667 You see WAREHOUSE 10 The Warehouse field contains two digits Enter the Warehouse number and press Enter For example type 01 You see PRICE 11 The Price field can contain up to five digits Enter...

Страница 39: ...hed while the printer was on turn the printer OFF and then back ON You tried to skip a required field This field requires data before continuing to the next field Enter data and press ENTER Letters ar...

Страница 40: ...4 2 User Manual...

Страница 41: ......

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