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Sales Modes for Customer Service

2. Front of Store - Serving Customers

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2. Front of Store - Serving Customers

Sales Modes for Customer Service

Six of the factory set, default Sales Modes are designed for use when directly serving
customers. These are: Label Mode, Receipt Mode, Checkout Mode, Hold Receipt Mode, Self
Service Mode and Receipt (Non POS) Mode.

The following describes the operation of the factory supplied default sales modes. On your
scale these may be modified in a number of ways, depending on the requirements of the store.
For instruction on the use of any customised or additional sales modes refer to your store
manager.

For instructions on how to modify, or create new, sales modes refer to the See

Operating Mode

in the System Setup section of this manual.

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Содержание Xtra Series

Страница 1: ...ny means electronic mechanical photocopying recording or otherwise without the prior written consent of the copyright owner or as permitted by law or under licence Full acknowledgment of the source must be given Avery Berkel is a division of ITW Limited This publication was correct at the time of going to print and is supplied without liability for errors or omissions Avery Berkel reserves the rig...

Страница 2: ...ration 20 Self Service Mode Operation 22 Using Self Service Receipt Mode 23 Making Payment 24 Voiding Transactions 25 Discounts 25 Promotions 26 Change Tax 26 Price Override 27 Processing Returns 28 Split Subtotals 28 ECR Functions 29 Queue Management 30 Back of Store Operations 31 Using Add mode 31 Using Stock Mode 32 Using Prepack Mode 34 Consignments 35 Cash counting 37 Using Manager Mode 38 To...

Страница 3: ...ngs 82 Licence Manager 83 Software Updates 83 Manage Browser Passwords 85 85 Programming System Data 86 Products PLUs 87 Delete All Products 90 BIN Lookup 90 PLU Macros 92 Promotions and Offers 93 Product Lines 104 Customise Editor 106 Operators 108 Messages 109 Departments 111 Groups 112 Miscellaneous Fees 114 Trace Records 115 Tables 116 Reporting Functions 124 Data Reports 124 Totals 124 Transa...

Страница 4: ...incorporated in the fixed wiring USA If the scale is connected to a 240V supply the receptacle must be protected by a 15 amp circuit breaker Safe use CAUTION To avoid the possibility of electric shock or damage to the machine always switch off the machine and isolate it from the power supply before carrying out any routine maintenance To avoid the risk of the machine falling where applicable ensur...

Страница 5: ... below Numeric Keypad Opens a numeric keypad so a Product Lookup PLU code number can be entered 4 Morebar button press to open the Morebar menu This opens on the right of the screen and provides access to a number of operator functions such as sales mode selection and access to the Manager Mode screen 5 Current sales mode indicator 6 Product Search key allows search by name or PLU 7 Status Bar See...

Страница 6: ...t the receipt or label 6 Remove the container with the product from the scale The tare is automatically cancelled If it does not cancel press the zero key Note to keep the PLU and tare active use the Fix key Fix Key This fixes the selected product PLU and Tare so that when the transaction is complete instead of resetting the scale the PLU and Tare are still available 1 Press 2 If you want to inclu...

Страница 7: ...ailable depend on your machine s configuration About Provides detailed information about the scale and access to diagnostic software for managers and engineers Sales mode Opens the sales mode setup screen This is the same as pressing the Sales Mode Setup key on the Home Screen Setup Mode Provides access to the setup menus for managers and engineers These menus require a password to access Status B...

Страница 8: ...rebar button at the bottom right of the screen the Morebar menu will open 2 Press User Functions 3 Press Clean Screen The screen will blank and the touch function will be disabled 4 Clean the screen 5 Shortly after you stop cleaning a countdown will be displayed To interrupt the countdown resume cleaning Once the countdown reaches 0 the screen will return to normal Levelling the Scale The scale au...

Страница 9: ...ulling the red handle until it clicks and then slide the cassette out from the scale 2 Remove the old label roll core and backing paper Check that the new label roll is of the right type and size and insert the roll into the cassette 3 Peel off several labels so that you have a long section of backing paper Feed the paper into the slots of the spindle then back around the spindle so that the paper...

Страница 10: ...e cassette into place Changing a Receipt Roll Receipt paper does not have backing paper so the return spindle is not used 1 Remove the print cassette by pulling the red handle until it clicks and then slide the cassette out from the scale 2 Remove the old receipt roll core Check that the receipt roll is of the right type and size and insert the roll into the cassette ...

Страница 11: ...y Printers Receipt only printers use continuous paper rolls including liner less adhesive paper with a cassette system for drop in printer loading 1 Turn the handle of the cassette anti clockwise and pull it out 2 Remove the empty core and replace it with a full roll The yellow label on the cassette shows the route for the paper 3 Replace the cassette and turn the handle clockwise to lock ...

Страница 12: ...screen and you know the PLU number you can enter the PLU number from the fixed keypad If departments are set up for the system you can enter the PLU number from the fixed keypad provided it is in the department currently set on the scale 1 Press The numeric keypad will open 2 Enter the PLU Number The product is now ready for use Searching by Description 1 Press 2 Type the description The list of p...

Страница 13: ...es total receipt With the subtotal displayed you can scan the barcode on promotional vouchers to automatically deduct the voucher value Use the barcode scanner to read barcodes On products On labels On counter receipts Barcodes are a convenient way to ensure that labels or counter receipts printed in one section of the store are correctly added to the customer s receipt at the checkout To scan a b...

Страница 14: ...es modes used for special purposes Up to twelve different sales modes can be configured Note This manual describes the operation of the factory supplied default sales modes For instruction on the use of any customised or additional sales modes refer to your manager For instructions on how to modify or create new sales modes refer to the System Setup section of this manual Setting the Sales Mode Th...

Страница 15: ...ich the customer can then take to the checkout to make payment Multiple operators enter their PIN for each transaction Self Service Mode Allows the customer to operate the scale to produce a label that can be later scanned at the checkout May be used in conjunction with a barcode scanner or Optical Article Recognition equipment Add Mode Enables an operator to print multiple labels for a single PLU...

Страница 16: ...d so on Manager Mode For a scale intended for use in a single store all of this configuration can be carried out using the scale s touch screen user interface from Manager Mode Doing this is explained in detail in the later section of this manual MXBusiness However if you have a large quantity of product data to enter or you are configuring scales for use in multiple stores you may find it much ea...

Страница 17: ...Hold Receipt Mode Self Service Mode and Receipt Non POS Mode The following describes the operation of the factory supplied default sales modes On your scale these may be modified in a number of ways depending on the requirements of the store For instruction on the use of any customised or additional sales modes refer to your store manager For instructions on how to modify or create new sales modes...

Страница 18: ...ss the Print key 4 Select the Operator and enter the PIN 5 The label prints automatically Typical Operation Non Weighed Goods 1 Select the PLU 2 Select the number of items 1 and the number of labels 2 required 3 Press the Print key 4 Select the Operator and enter the PIN 5 The label prints automatically Re Wrap The Re Wrap function allows you to reprint a label with different price dates or return...

Страница 19: ...s place the goods on the scale and select the PLU 2 For non weighed goods select the PLU 3 Press Ensure the Re Pack PLU field is selected and Press The Goods Returned message briefly appears on the screen 4 Search for the replacement product and press 5 Select the price and press Change the price and press 6 Select the date to be changed and either nudge it up or down using the arrow keys or press...

Страница 20: ...elect the operator 5 When ready select the payment method The scale prints the cash receipt Checkout Mode Operation Checkout mode is normally used in conjunction with an Electronic Cash Register cash drawer ECR This mode assumes that a single operator uses the scale and logs on to the scale at the start of their shift When Checkout mode is selected the Print Mode Setup key shows The message Please...

Страница 21: ...the operator 5 When ready press Hold Receipt Mode Operation This mode is used where there is a scale on one or more counters For transactions at these counters the customer is given a subtotal receipt which they take to the checkout to make payment Customer numbers can be auto generated manually entered or scanned from a barcode If the scale is configured for manually entered numbers you are promp...

Страница 22: ...4 Enter the Customer Number The details of the transaction will appear on screen 5 Continue making further transactions until ready to make payment Typical Operation Automatically at the checkout scale using a barcode reader If the scale is configured with a barcode scanner 1 Scan the barcode The details of the held receipt are shown on the screen 2 Press 3 Continue making further transactions unt...

Страница 23: ... for label printing for use with both weighed and non weighed goods There are a range of system settings that control change how the scale will operate in self service mode These include settings that control the display time out the information that the customer is presented with on the display and whether the scale can be used for non weighed goods The print mode setting can be set to Print On R...

Страница 24: ...n be set up to allow the customer to complete the entire transaction including payment In operation after selecting a non weighed product the customer is invited to enter a quantity using the keypad The item will then be added to the subtotal for the transaction The red X symbol next to each item indicates that it can be deleted from the list by touching it When all the items are added the custome...

Страница 25: ...ss when the customer tenders 10 Press when the customer tenders a credit card Press when the customer pays by cheque If you do not enter the amount tendered by the customer before pressing the scale will assume that the exact money is used and will automatically print a receipt showing zero change If the payment offered includes a voucher you should either scan the voucher barcode or enter the val...

Страница 26: ...are prompted to confirm your selection The scale automatically prints a receipt showing all the items are void and the total is zero 5 To cancel an individual transaction press the line to be voided and then press You are prompted to confirm your selection The screen shows the transaction with a line through it 6 When ready press counter receipts or select the payment method PoS Enabled The scale ...

Страница 27: ... up in Manager Mode and are applied automatically to the label or receipt Change Tax Tax Rates are usually set for each product PLU Tax Rate 1 2 and you can select which one to use when making a transaction In addition you can also have different taxes that are applied to the entire receipt at the point of sale For example depending on whether the customer is eating inside or take away You can cha...

Страница 28: ...press 4 To change the tax rate for all the transactions in the subtotal press 5 Press or to continue making transactions 6 When ready press counter receipts or select the payment method PoS Enabled The scale prints the receipt Net Value Tax In some countries it is a requirement that the sales value net of tax is printed on the receipts For these countries if an inclusive tax system is used and tax...

Страница 29: ...d operators will be displayed Returns may be made as part of a sales transaction or as a separate operation 1 For weighed goods select the PLU 2 For non weighed goods select the PLU select the number of items 3 Enter the amount of the refund The scale calculates the total value to be refunded Where the refund is part of a sales transaction and the total receipt value is negative a refund slip will...

Страница 30: ...e Paid Out Allows you to make miscellaneous payments using the cash from the drawer Pick Up Allows you to take money from the cash drawer for security purposes during trading When using any Float Paid Out or Pick Up operation you must enter the amount added to or taken from the cash drawer so that the scale cash report is updated A receipt is printed for each of these functions If you use the Paid...

Страница 31: ... displays Depending on how the queue management function has been set up you may have a couple of extra buttons on your scale 1 Queue Function Key This may be located on your Home screen your User Functions menu or your dedicated keyboard Press once to change the queue number to the next value The new queue number will be displayed on your screen for 5 seconds and 15 seconds on the customer screen...

Страница 32: ...to print batched labels See Operational Configuration where it will print labels for multiple PLUs in a single batch A separator label can be printed whenever the PLU in the batch changes and a final total label will be printed at the end of the batch run To use the scale for multiple label printing 1 Load the labels in to the printer so that the backing paper feeds out of the printer slot 2 Press...

Страница 33: ...ls of how to set up accounts Stock management transactions can include Stock counts Stock received Stock write off Customer orders Your scales User Functions menu Stock management functions can be accessed from any sales mode but a security level may have been assigned to prevent unauthorised use From self service mode you must first enter the Sales Mode selection screen See See To access Manager ...

Страница 34: ...Using Stock Mode 3 Back of Store Operations 33 7 Press Print Select the appropriate account and press to confirm and complete the transaction 8 Use the Sales Mode key to return to the previous mode ...

Страница 35: ...ess and select from the menu 2 Press Prepack Mode and press Press 3 For non weighed goods select the PLU 4 The screen will allow you to adjust the price the quantity of items and the quantity of labels required 5 Press The resulting label will show an asterisk against any dates that are modified To use Prepack Mode to print a label for weighed goods 1 Place the goods on the scale and select the PL...

Страница 36: ...nes how many labels are printed To make use of the Consignment function your machine must be set up with a Consignment button on either the Dedicated Keys keyboard or User Function keyboard In addition one or more Pack Run templates must be set up using Manager mode See Pack Run You can create a New consignment using by using one of the pre defined pack run templates or the Repeat button may be us...

Страница 37: ...amount has been reached When higher levels are completed then any lower levels that are still in progress are also automatically completed and level total labels printed When all levels have been completed the consignment is set to Completed Pack run mode is cancelled and the scale returns to the home screen The Reprint button may be used to re print the last label without affecting the consignmen...

Страница 38: ...ur manager if you have trouble finding it 1 Press the Cash Counting button 2 Separate the coins into their denominations 3 To count the coins place them on the scale and select the denomination from the list 4 Press to add the value of the coins to the total Repeat until all coins are counted 5 Notes must be counted manually 6 Select the value of note from the list and press Edit Enter the number ...

Страница 39: ...e following sections of this manual are dedicated to explaining those commands To access Manager Mode 1 XM Scale Press 2 XT Scales Press 3 Press 4 A list of operators is displayed 5 Select the operator For example 6 Enter the operator s PIN Number The default is 4296 Note The PIN Number can also be read with a barcode or card reader ...

Страница 40: ...e from self service Mode 1 Press Help 2 Press the top left corner of the help screen 3 A list of operators is displayed 4 Select the Operator For example 5 Enter the PIN Number The default is 4296 6 The more bar is displayed for a short period of time to allow access to the Setup Mode Button ...

Страница 41: ...u can return to the previous screen by pressing The Quick Exit button will allow you to immediately exit Manager Mode and return to the Home screen Shortcuts You can add Shortcuts buttons for any frequently used menu item These buttons are displayed to the left of the screen and will remain visible irrespective of which Manager Mode screen you are viewing Press a Shortcut button to go directly to ...

Страница 42: ...ch provide access to other screens which then provide access to the settings The exception is the Change Price button which provides direct access to a screen which will allow you to quickly change the price of a product 1 Press Change Price 2 Select the product from the list Press 3 Enter the new price Press ...

Страница 43: ...access to advanced settings and features that are used during maintenance to set up special functions and when interfacing the scale to other items of equipment Service Mode requires a service engineer s pass code to gain access to these settings and features It is not covered in any detail in this manual If you require access to them please contact your Avery representative ...

Страница 44: ...ke network wide changes and have an effect on all scales in the network Setting the Date and Time The scale has an internal clock that stores the date and time which is printed on labels and reports The scale also calculates sell by dates see Date 1 2 Offsets in Create Edit Products When you set the date and time on the server scale any client scales synchronises to it ...

Страница 45: ...siness Theme Sets the screen colour theme Select from Dark Green Standard White or None Customer Logo Sets the customer logo The recommended size is 166 x 90 pixels The customer logo must be a media file assigned to the scale by MXBusiness Acceptable file formats for logos are bmp png jpg tif gif pcx pnm tga and xpm The best quality is achieved if the dimensions of the logo match the designated si...

Страница 46: ...rts are set either in MXBusiness or in Service Mode When the scales are put into Self service Mode you can restrict the selection of a non weighed PLU and display an advert instead When an advert is specified selecting a non weighed PLU causes the advert to be displayed for the duration specified in the advert and the scale to return to the Home screen Self service Keypad Timeout Sets the time tha...

Страница 47: ...ising Disables or enables totalising and therefore also totals reporting Transaction Filter Determines the type of transactions stored by the scale when trading Transaction Buffer Selects the transaction buffer behaviour when it is full Circular New transactions overwrite the oldest transactions and trading can continue Linear Trading cannot continue when the buffer is full A warning message is ge...

Страница 48: ...from the best seller counts Number of Best Seller Keys Defines the number of bestseller keys on each keyboard Best Seller Weighing To give recently traded products the highest significance by ageing older bestsellers bestseller quantities are reduced every time the bestseller menu is generated This value is the percentage by which the bestseller quantities are reduced 100 causes the quantities to ...

Страница 49: ...Slip Format Can be used to print the stock slip as receipt form format ID 108 or as a label format using any label design Subtotal receipt format Subtotal receipts are customer receipts which can be printed for later recall using the customer number which is printed on the receipt The data printed on the subtotal receipt is determined by the Subtotal Receipt Format There are two settings available...

Страница 50: ...e receipt The default settings is for a fully itemised receipt with no barcode You can choose to have either a fully itemised or a summary receipt with or without barcode printing SubTotal Receipt Barcode Format Talon Barcode A talon is a receipt slip showing the price to pay and an optional barcode It is typically used when an order is placed and the customer has to return at a later time or date...

Страница 51: ...on the individuallabels use the same PLU 0 Ean13 06 PLU_EAN X2 4 T4 AR 4 0 TRN_TTA T5 AR 5 0 FB PV 06 Prefix 4 digit article number price verifier 5 digit total price checksum 9 Receipt format Counter receipt barcode format 0 Ean13 07 MACH MIDS T5 AR 5 0 TRN_TTA T4 AR 4 0 FB PV 07 Prefix 5 digit machine ID price verifier 4 digit total price checksum 10 Subtotal receipt barcode Hold receipt format ...

Страница 52: ... 0 FB PV 08 Prefix 4 digit article number Price verifier 5 digit price checksum 21 Label 4 Art 5 Price No Verifier France 0 Ean13 As format 2 with a conversion of the price from Euros to French Francs 09 PLU_EAN X2 4 T4 AR 4 0 0 TRNLN_TP C4 T5 AR 5 0 FB 03 Prefix 4 digit article number 0 5 digit price checksum 22 Label 5 Art 4 Price Verifier France 0 Ean13 As format 3 with a conversion of the pric...

Страница 53: ...the scale is set to Bestseller then the pressing Keyboards button opens a message stating that this feature is not available PLU Keyboards PLU keyboards can contain any type of button such as a product bestseller key function key or operator key PLU Keyboards are a type of Static Keyboard PLU Macro Buttons A PLU Macro is a grouping of products based on a product line that can be assigned to a sing...

Страница 54: ...ription The title of the keyboard By default a new description is set to the Keyboard ID Keyboard Type Set the required type of keyboard PLU Keyboard These keyboards can contain any type of button such as a product bestseller key function key or operator key Operator keyboard Operator keyboards only contain either operator buttons or links to other keyboards Payment Keyboard Morebar Dedicated Keys...

Страница 55: ...e Change Size Resizes the key to the selected blank space Note You cannot resize a button so that it overlaps another button Edit Font Colour Opens a simple colour selection page There are 17 colours and a Default Edit Fill Colour Edit Key Text By default the key uses the PLU description When a key is added or changed you must always use the key editor to change the button text that is the key tex...

Страница 56: ...hat are stored in the scale These buttons can be grouped together by the product group or the department Select the group from the list To set the parameters for dynamic key see Keyboard Configuration Move Key Move the key to the selected blank space Change Size Resizes the key to the selected blank space Note You cannot resize a button so that it overlaps another button Edit Font Colour Edit Fill...

Страница 57: ...y to the selected blank space Change Size Resizes the key to the selected blank space Note You cannot resize a button so that it overlaps another button Edit Font Colour Edit Fill Colour Opens a simple colour selection page There are 17 colours and a User Default Edit Key Text By default the key uses the PLU description When a key is added or changed you must always use the key editor to change th...

Страница 58: ...Price Override Label Receipt 15 Play Movie All 16 Sales Mode All 21 Setup Mode All 22 Tare Override All 23 About All 24 User Functions All 25 Manage Adverts All 26 Update All 27 User Help All 28 Display Image All 29 View Training Video All 31 Trace All 32 Return Receipt 71 Mark Down All 72 Rewrap Pre pack 74 Peers Offline Button All 74 Tax Change Receipt 75 Refund Receipt 76 Disable adverts All 77...

Страница 59: ...gle all 102 Self service Manager Access self service 103 Code Key label Pre pack 104 Queue System Command 105 Pre weigh label Pre pack 108 Split Subtotal Receipt 109 Help All 110 Clean Screen All 111 Num 1 112 Num 2 113 Num 3 114 Num 4 115 Num 5 116 Num 6 117Num 7 118 Num 8 119 Num 9 120 Num 0 121 Num 00 122 Num Enter 123 Num Clear 124 Num Display 125 Num Prompt 126 Stock Select 127 Stock Count 12...

Страница 60: ...dd Function Key Adds a function key Add Operator Key Select an operator from the list Add Product Key Select a product from the list Add Static Keyboard Link Adds a link to another keyboard Add Bestseller Key Select the either all groups or a specific group from the lis Add Dynamic Keyboard Link A dynamic keyboard generates buttons automatically depending on the products that are stored in the sca...

Страница 61: ...unctionality see Dynamic Keyboards There are three types of static keyboard Operator Keyboard Operator keyboards only contain either operator buttons or links to other keyboards PLU Keyboard PLU keyboards can contain any type of button such as a product bestseller key function key or operator key PLU Keyboards can have both dynamic keys which makes them into Dynamic Keyboards and Bestseller keys P...

Страница 62: ... products are placed on the bestseller keyboard and how long the product remains there When a bestseller keyboard is recalculated products remaining on the keyboard retain their key position If you need to change the design of the bestseller keyboards you must change the scale setting so that it is set to a static keyboards change the design or layout then change the scale back to bestseller keybo...

Страница 63: ... for editing 4 Select Keyboard Type and select Operator Keyboard 5 Set the Keyboard Rows and Columns 6 Press Save If the ID number is already used or set to 0 the next available valid number is assigned Editing an Operator Keyboard 1 Press Number of Best Seller Keys Defines the number of bestseller keys on each keyboard Best Seller Weighing To give recently traded products the highest significance...

Страница 64: ... space Change Size Resizes the key to the selected blank space Note You cannot resize a button so that it overlaps another button Edit Font Colour Opens a simple colour selection page There are 17 colours and a Use Default Edit Fill Colour Delete Key Deletes the selected key Add Operator Key Select an operator from the list Add Operator Keyboard Link Add a link to an existing keyboard ...

Страница 65: ...an operating mode s options select it from the list and press Select Operating Mode Options The operating modes allow you to select a base operating mode and adjust a number of option settings which modify how the scale will operate These option control such things as when the printer operates and whether a single operator needs to log on for their shift Operating Mode ID ID number from 1 to 12 De...

Страница 66: ...ns are automatically assigned to them The operator cannot float from one machine to another Enabled Multiple operators Operator Keys Sets whether an operator log on is required before transactions are assigned to them Disabled Enabled Operator Role The number of options here depends on which Operator roles have been defined None Std operator Manager Auto assign When a product is selected by scanni...

Страница 67: ...ports on the underside of the scale The scanner must be configured before use The scale is typically pre configured for use with a scanner when ordered from Avery Berkel otherwise a technician will need to set it up The scale now recognises barcodes when Adding editing product PLUs Selecting a PLU On counter receipts Home ...

Страница 68: ... press New Schedule ID A unique number from 1 to 999 Start Date Time The date and time that the schedule is to start Repeat Interval None Daily Weekly Monthly Task Type Reboot Backup Database Backup Transactions To Memory Stick Maintenance Warning Reset Logging Level Save Log File Software Update Backup System To Memory Stick The file name format is backupxtra_Xnn tar where X D Daily W Weekly M Mo...

Страница 69: ...Scheduler 5 System Setup 68 S W Update Install Type Update BSP S W Update Version Number Software Download URL ...

Страница 70: ...y are made on This allows you to configure individual scales to suit different purposes within the store LUHG 6HWXS LUHOHVV 6HWXS 3LQJ DVLF RDG RQI LOH GYDQFHG LUHOHVV LDJQRVWLFV 6FDOH 1HWZRUNLQJ 5HPDS 1HWZRUNLQJ 1HWZRUN 6HWXS 0DFKLQH 6HWXS 6RIWZDUH 8SGDWHV 0DQDJH URZVHU 3DVVZRUGV HYHO 6FDOH 5HVHW HVW 6HOOHUV 0DFKLQH 6HWWLQJV 3ULQWHU 6HWWLQJV LFHQFH 0DQDJHU 7RXFK 6FUHHQ DOLEUDWLRQ RPPV 6HWXS ...

Страница 71: ...mmunicate with the server which will then communicate with the clients Scales set up in such a way can share resources and information operators PLUs and so on Local price and product updates can be made at any of the scales Floating vendor is possible whereby an operator moves from one scale to another picking up live transactions from a particular customer at the scale they have moved to Multi S...

Страница 72: ...the wireless IP address is shown in preference on the taskbar Sub net Mask The subnet mask identifies which part of the IP Address is the network Address and which part is the machine address For example The subnet mask 255 255 0 0 sets the network address part as the first two sets of numbers of the IP address which makes the last two sets of numbers the machine address If the subnet mask is set ...

Страница 73: ...e same as all the other machines on the same network The machine address must be different from the other machines on the same network Note If a wireless adaptor is present the wireless IP address is shown in preference on the taskbar Sub net Mask The subnet mask identifies which part of the IP Address is the network Address and which part is the machine address For example The subnet mask 255 255...

Страница 74: ... so there is no need for the user to do this separately The wpa_supplicant conf file contains the wireless settings in the format recognised by the standard wpa supplicant program This allows connection to wireless networks using a RADIUS authentication server Wireless Diagnostics These provide diagnostic information which may be helpful when troubleshooting the wireless network Run Diagnostics Th...

Страница 75: ...etwork For example when connected to a computer Port This port number is used by the scales in the network to communicate across the network Host Port This is the TCP IP port number used to communicate with a PC running MX software applications Search Domain Name Displays the human readable domain name for the scale that is needed in order to access the web browser DNS Server 1 3 This translates t...

Страница 76: ...e There is no ISC Inter Scale Communications Host communications For example from a computer is direct to the scale Server Scale This is the host scale and most data is replicated to the client scales Client Scale Peer Group Scale Only local price changes are distributed to other machines with the same Peer ID This is typically for a label system where local price changes need to be distributed to...

Страница 77: ...lay insert the screen calibration template as shown in the drawing before starting the procedure The arrows on screen 1 indicate which calibration target 2 on the template to press 2 Press 3 Press and hold the flashing circle for a few seconds until it moves to the next position repeat until all nine points are set Note While the machine starts up you also have the option to calibrate the touch sc...

Страница 78: ...Level Scale 6 Machine Setup 77 Level Scale Opens a screen which will help you to level the scale Follow the on screen instructions ...

Страница 79: ...st Sellers 6 Machine Setup 78 Reset Best Sellers Resets the best seller list This can be useful if the scale has been moved from another department or is being re configured for another purpose within the store ...

Страница 80: ...ard Sets the keyboard parameters General Sets various parameters Print Formats Sets the default print format for the machine Network Configuration Sets various network configurations Appearance Sets the idle and product playlists Machine ID Locked Bag Label Checkout Mode Disabled or Enabled No Float See Operating Mode Settings for more details Drawer Alarm One Shot Label Mode Cash Drawer Open Retr...

Страница 81: ...To set barcodes format for receipts select Barcodes Identification Identification Keyboard To set the main keyboards 1 Press 2 Select Keyboard 1 Machine ID Locked 2 Description Computer Name This applies to scales on networks with DHCP enabled The computer name identifies the scale even if the IP address changes If DCHP is enabled then the computer name is shown on the taskbar Note Even if DCHP is...

Страница 82: ...lows you to set the machine label format This is the default label design that will be used for any PLUs that do not have a label print format assigned Network Configuration These settings adjust the configuration of the network To access them 1 Press 2 Press Network Configuration Machine ID Locked Idle Playlist ID Product Playlist ID EFT System ID Fiscal Printer ID Machine ID Locked Network ID Pe...

Страница 83: ... taskbar ISC Machine Type Short Machine ID Machine ID Locked Message ID Storename Receipt Footer Text Receipt Header Text Receipt Footer Logo Receipt Header Logo Label Taken Sensor Sets whether the scale senses when a label has been taken Label Type Sets the label type to either separate or continuous Roll Width The width of the label roll in mm Note If the label design is greater than the roll wi...

Страница 84: ...et up a trial request activate or backup and restore licences that have been installed Software Updates If your scale is connected to the Internet you can configure it to automatically download and install any software updates for the scale If it is not configured to do so you can check manually for updates to your scale s software and update it to the latest version if necessary ...

Страница 85: ...copy of the previous software along with the scale s databases at the time of the update is stored on the scale and can be rolled back if required Rolling back the software will return the scale to the state it was in before the update 1 Select Rollback Update and follow the instructions Auto Updates To configure the scale to apply available updates automatically 1 Press Auto Updates 2 Select Yes ...

Страница 86: ...Manage Browser Passwords 6 Machine Setup 85 Manage Browser Passwords TBA ...

Страница 87: ...s that are sold the system s operators and various tables of information required to calculate prices and discounts UHDWH GLW 3URGXFWV 6 VWHP DWD LVFRXQWV 2SHUDWRUV 7UDFH 5HFRUGV 1 RRNXS XVWRPLVH GLWRU HOHWH OO 3URGXFWV 3URPRWLRQV DQG 2ႇHUV 3 8 0DFUR HOHWH 1XPEHU HOHWH DVW 8VHG 3URGXFWV 7D 5DWHV 0HVVDJHV HSDUWPHQWV 0LVFHOODQHRXV HHV 7DUHV HGJHUV 3D PHQWV URXSV 7DEOHV HQRPLQDWLRQ 9RXFKHUV 3DFN 5XQ ...

Страница 88: ...r opens 4 Edit the Description Whichever field you edit pressing automatically opens the next field for editing When all of the fields are complete press Save If the ID number is already used or set to 0 the next available valid number is assigned Note Many of the product fields shown here are not available by default You can add customise rename or change the order of the fields that are availabl...

Страница 89: ...romo Christmas Promo To set the timed promotions see Timed Promotions Promo Time Period 2 Print Format ID Sets the label format or other stationery format to be used Barcode Format The type of barcode assigned to this product for printing on a label Note if you use a barcode scanner to enter the EAN Code the scanner automatically detects and sets the barcode format EAN Code International Article N...

Страница 90: ...utritional panels labels To edit the Nutrifacts information for a product 1 Press 2 From the top of the screen select the Department and then select the product from the list 3 Press 4 Press the Nutrifacts key in the right hand menu bar 5 Edit the nutritional information for the product 6 Press the PLU Data key to return to the PLU editor screen The print format ID defines the label format to be u...

Страница 91: ...the product on the scale 1 Press 2 Press New Enter the details for each of the following fields 3 Whichever field you edit pressing automatically opens the next field for editing 4 When all of the fields are complete press Save If the ID number is already used or set to 0 the next available valid number is assigned Label Format 42 USA Nutritional Label Label Format 43 Combined BIN Number When you ...

Страница 92: ...the PLU number use the configuration option in Operational Configuration Number on PLU Button To configure a self service scale which allow a PLU to be selected by BIN number 1 Set keyboard system to static 2 In the machine settings set the PLU keyboard to none 3 Set the number on PLU button to BIN ...

Страница 93: ...cale will present for sale all of the items in the product line To create a PLU Macro 1 Press 2 Press New Enter the details for each of the following fields 3 Add the PLU Macro Button to the keyboards as you would a PLU key See See italic PLU Keyboards for more details PLU Macro A unique ID number 1 99 for the PLU Macro Description The title of the PLU Macro Auto Print Yes No If the auto print opt...

Страница 94: ...eipts and labels can be printed with messages giving details of the savings or benefit to the customer A suitable label format must be selected when programming the PLU for promotional information to be printed on the label Applying Promotion to a PLU 1 Press 2 Select the product 3 Set the following fields Promotion Enable and Disables promotions Promotion Type If Promotion is enabled this sets th...

Страница 95: ...Break 1 3 When a product is put on promotion it can have associated with it 3 trigger points The trigger points can either be an Item count non weighed plus or weight weighed PLUS Associates with each trigger point is a price or a discount depending on the type of promotion For example if you wanted to sell ham for 10 00 kg normally 9 00 kg if you buy more than 100g and 8 00 kg if you buy more tha...

Страница 96: ... now sold will generate a 10 promotional discount The scale processes all items in the receipt and then allocates them to any active offers that will result in a saving to the customer The items are allocated to the offers in such a way as to give the customer the best possible savings Products can have quantity break promotions and be part of a mix and match offer at the same time Provided the co...

Страница 97: ...Offers that are currently not live can be disabled by linking to a time period which in the past In addition limit the total number of qualifying items to less than 30 for the XT scale and less than 10 for the XM scale In multi operator mode the auto subtotal display can be disabled ensuring the offers are only calculated once at payment time Promotion Periods You may wish to set up one or more ti...

Страница 98: ... of dates and specify times and days of the week when the offer will be active Setting Up Mix and Match Offers When product lines are defined and any promotion periods set up you can go ahead and set up your Mix and Match offers To set up offers 1 Press 2 Press followed by 3 Press New to create an new offer ...

Страница 99: ...be used to satisfy more than one offer shall be used against the offer resulting in the maximum customer saving Offer ID You can configure up to 99 offers Description The title of the offer Promotion Type Fixed Price Money off Discount or Free Gift Offer Value Depends on the promotion type It could be the fixed offer price the amount of money off the discount value or the number of free gifts to b...

Страница 100: ...ode operation Mix and Match in Operation When a transaction results in an offer becoming applicable a message showing the details will be displayed on the customer s and operator s screens The savings from each offer will be listed on the receipt after the transactions The total savings can be printed as message on the receipt using a substitution code A management report is available to help you ...

Страница 101: ...times the offer was given Sales value of items standard sales value of the items Cost of the offer Sum of all the savings made Note Any tax calculations used to print the tax summary on the receipt and the tax report take into account the savings given and reduce the tax declaration accordingly ...

Страница 102: ...stmas gifts offer record Field Description ID 0002 Description 3 for 2 Christmas Gifts Offer Offer Type Fixed price Offer Value 10 00 Purchase Qty 3 Qualifying products 1 ID to product line for Christmas gifts Walkers crisps offer record Field Description ID 0003 Description Walkers crisps offer Offer Type Money Off Offer Value 0 50 Purchase Qty 4 Qualifying products 1 ID to product line for Walke...

Страница 103: ...h of the 3 qualifying lists Offer Type Free Gift Offer Value 1 Purchase Qty 2 Qualifying products 1 ID to product line for Cadbury chocolate bars Italian food offer record Field Description ID 0006 Description Italian food offer Offer Type Free Gift Offer Value 1 Purchase Qty 3 Qualifying products 1 ID to product line for Italian food range Cake offer record Field Description ID 0007 Description C...

Страница 104: ...ourse range Qualifying product 2 ID to product line for Chinese main course range Qualifying product 3 ID to product line for Chinese desert course range Indian meal deal offer record Field Description ID 0008 Description Indian combo offer Offer Type Free Gift Gift product line ID to product line for free wines range Offer Value 2 Purchase Qty 1 Qualifying products 1 ID to product line for Indian...

Страница 105: ...ave been added then the purchase quantity applies to each of the lines and offer only applies when all of the qualifying lines are purchased This type of offer is typically used in meal deals Where an offer requires different number of items to be purchased for each list then the same qualifying line can be used more than once For instance buy 2 starters and a main course can be setup by setting t...

Страница 106: ...Product Lines 7 Programming System Data 105 4 Select an Offer Group and press Select to view its details 5 Select Offer items and press Edit to add and remove products from the Offer Group ...

Страница 107: ...s can be helpful in a number of ways For instance it will allow you to provide additional text fields for important product information such as allergy advice recipes safety warnings or a tare reference The information can be displayed on the screen at the time of purchase or printed using the Print Info button The text fields are displayed in the order in which they are defined in the custom edit...

Страница 108: ...07 To add a new product editor field 1 Press New 2 Select a field type from the list 3 Press to open the field editor 4 After completing your edits use the Move Up and Move Down buttons to adjust the position of the field in the list 5 Press Save ...

Страница 109: ... Operator PIN It is important that you change the PIN from the default setting If you do not then the user can not log on The PIN can have 0 to 4 numeric characters If the PIN has no characters then the operator is not prompted for a PIN when logging on Operator Role You can create or modify operator roles in the MXBusiness application Default roles are Standard Operator and Manager Operator Statu...

Страница 110: ...3 is the category ID Message The text of the message To adjust the style of the text when editing the message text press the Style button The message opens in an editor where you can select the text size position and whether it is bold underlined or italic Pop up Messages ISO 3166 1 numeric country codes List of country codes These are three digit country codes defined in ISO 3166 1 part of the IS...

Страница 111: ...ss Contents Allergens Receipt Header Text Text printed at the top of a receipt assigned to a label design in MXBusiness For example the store details Receipt Footer Text Text printed at the bottom of a receipt assigned to a label design in MXBusiness For example Thank you for shopping with us Paid Out Reason Return Reason Void Reason Trace Slaughter Ref List of slaughter centres Trace Cutting Ref ...

Страница 112: ...llocating products PLUs to the appropriate department Reduces the complexity of maintaining the PLU file Helps to reduce errors when selecting a PLU Creating a New Department 1 Press 2 Press New 3 Enter the details for each of the following fields 1 Department When you save a new department if the Department ID number is already used or set to 0 the next available valid number is assigned 2 Descri...

Страница 113: ... You can assign an operator role to a group so that a particular product for instance alcohol or tobacco products can only be sold by an operator with that role Prerequisites If your group is to have adverts then it is advisable to load the media first especially if the group is to be used as a template for other groups see Copying a Group To Create a New top level Group 1 Press 2 Press New 3 Ente...

Страница 114: ...t available valid number is assigned Copying Groups Note You can only copy groups that are on the same level in the group hierarchy 1 Press 2 Press System Data 3 Press Groups 4 From the list of existing groups select which one is to be copied 5 Press Copy A new group is created with identical fields 6 Edit the description Note It is possible to create a group that identical to the original except ...

Страница 115: ...s New 3 Enter the details for each of the following fields Whichever field you edit pressing automatically opens the next field for editing 4 When all of the fields are complete press Save If the ID number is already used or set to 0 the next available valid number is assigned Surcharge ID You can have up to 999 miscellaneous fees When you save a new miscellaneous fee if the Surcharge ID number is...

Страница 116: ...me Operators create the trace records when they scan the data from a barcode on a pack or by manually entering the required data They can also be managed from a back office system which normally creates the required records and deletes old records that are no longer required Delete The delete buttons allow managers to delete old records from the scale to free up space in case the back office syste...

Страница 117: ...ard Note If you set up a discount key without assigning a discount reference to it the operator is prompted to enter the Discount ID Discount ID A unique ID number 1 99 for the discount Description The title of the discount Discount Percentage The percentage value of the discount used if the Discount Type is set to percentage Discount Amount Cash value of the discount used if the Discount Type is ...

Страница 118: ...ll of the fields are complete press Save If the ID number is already used or set to 0 the next available valid number is assigned Tax Rates If PLUs are configured with a tax rate Tax Rate 1 and Tax Rate 2 you can print the tax value and individual tax rates on the receipt Miscellaneous fees can also have a tax rate In addition you can also have different taxes that the operator applies to the enti...

Страница 119: ...ect whether the change can be given Allow Refund If the product is subsequently returned select whether a refund can be given Currency ID For foreign currency transactions select the currency Description The title of the payment type Forced Amount Entry If Forced Amount Entry is enabled you must enter the payment value If Forced Amount Entry is not enabled and the payment key is pressed without a ...

Страница 120: ...t pressing automatically opens the next field for editing 4 When all of the fields are complete press Save If the ID number is already used or set to 0 the next available valid number is assigned Payment Type 2 Foreign Cash 3 Credit Card 4 Account 5 Coupon 7 Trade Account 9 Cash 10 Cheque 11 Cheque Card 12 Debit Card 13 Food Stamp 14 Gift Certificate 15 Travellers Cheque Surcharge ID Any extra pay...

Страница 121: ...Tables 7 Programming System Data 120 Fiscal Printer These screens allow you to add details of any Fiscal printers connected to the network ...

Страница 122: ...a 121 Denomination These screens allow you to configure the currency denomination information used by the coin counting function The editor allows you to specify the precise weight of a coin and a container tare reference if required ...

Страница 123: ... you to configure vouchers which will provide money off or a discount which will be printed when the conditions for an offer are satisfied You can set the minimum spend required set an expiry date and determine the operating mode that will make the voucher available ...

Страница 124: ...scription User friendly description Type Type of Pack run Manual Open Closed Customer Customer ID Customer account ID Order Order Number Customer order number L e v e l Data 1 3 Text Level description User defined text for level e g Box Print Mode Total label printing Manual Automatic Print Format Label format ID Label format to be used for level label Duplicate Label Number of duplicate label s 0...

Страница 125: ...e screen of the scale Totals The Totals screen provides access to a range of reports that help summarise the scale s activities Totals are updated whenever a label or receipt are printed successfully Before making use of Totals Totalising must be enabled in system setup 1 From Manager Mode select System Setup Configuration Operational Configuration 2 Set Totalising to Enabled Once enabled you can ...

Страница 126: ...d and the relevant clearing date in the security report is updated Having two time periods gives you the option to have short term and long term reports For example for daily and monthly reports 1 At the end of each day select Print and Clear for Period 1 and select Print for Period 2 which gives a running total 2 At the end of the month select Print and Clear for the Period 2 report If the report...

Страница 127: ...alculated according to whether the tax system in use is inclusive or exclusive Note Tax totals do not always reflect the same values as total sales due to rounding errors which may cause a very small discrepancy 3 Machine Totals The information in this report depends on the payment methods setup for the machine When Print and Clear is selected with the Cash Drawer Declaration feature enabled a Cas...

Страница 128: ... 7 Press to add the value of the coins to the total Repeat until all coins are counted 8 Notes must be counted manually 9 Select the value of note from the list and press Edit Enter the number of notes 10 Press to add the value of the notes to the total 11 Press Continue and then edit the values for Credit Card and Cheque transactions if required 12 Press Continue to print the report ...

Страница 129: ...mpleted The limit quantity is the weight of the lot or carcass minus any percentage for losses due to unsaleable parts of the carcass such as fat and bone Depending on how the scale has been configured the following fields may be printed Sales weight Counter service Pre pack Returns Traded quantity Limit quantity Sales value Transactions First traded date Last traded date Slaughter creation date S...

Страница 130: ...uration 2 Set Transaction Storage to Enabled Printing Held Transactions If Hold Receipt Mode is selected transactions are held and a subtotal receipt printed The transactions can be recalled later using the customer number and a final receipt printed at the checkout for all that customer s transactions Use this option to print print and clear or simply clear the held transactions in the transactio...

Страница 131: ...clear live transactions Printing Finalised Transactions Use this option to print print and clear or simply clear finalised transactions Export to USB Memory Stick The transactions in the store are exported to the USB memory stick and deleted from the store after export Note This can only be done on the server 1 Insert a USB memory stick into the scale s USB port located behind the paper cartridge ...

Страница 132: ... Entire System 3 The scales will now backup the system data A message window opens Backup Product File Only 1 Insert the USB memory stick into the scale s USB port located behind the paper cartridge 2 In the Data Transfer menu select Backup Product File Only 3 Remove the USB memory stick Backup Best Sellers 1 Insert the USB memory stick into the scale s USB port located behind the paper cartridge ...

Страница 133: ...message There are no scheduled backup files to restore opens After successfully restoring a database the following message Restore completed successfully opens The restored database is active immediately Adding Media via USB Stick This option is only available on the server and not on client scales The media must be in a top level root media_update folder on the USB memory stick To load media 1 In...

Страница 134: ...tion file Various types of animation available Image jpg bmp png tif tga pcx pnm gif xpm Auto sized to fit window maintaining aspect ratio Image not expanded if smaller than display window Video flv avi mp4 mpg mpeg wmv Can only be used for idle time adverts XT supports sound and up to 30 fps with auto sizing to fit window XM can support short animated clips 10 seconds in flv format XM has maximum...

Страница 135: ...ration 5 File filename 1 jpg Image Description Description for advert two Duration 5 File filename 2 jpg Playlist Advertising xml version 1 0 encoding utf 8 Advertising Playlist Type Idle Id 5 The playlist id can be optionally specified Machine Id 1 The machine s to which this playlist should be allocated Machine Id 3 Image Description MMM01 Duration 10 File mmm01f jpg Image Description MMM02 Dura...

Страница 136: ...ad Fonts This provides the capability for users to add custom fonts To load a custom font 1 Copy the true type font file into a font_update folder on the root of a USB memory stick 2 From Manager Mode select Data Transfer Load Fonts ...

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