AVer FV2026 Скачать руководство пользователя страница 75

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Troubleshooting

Here are some useful tips on how to solve some common problems.

Problem

Solution

I forgot the account and password for

FV2026. How can I go back to default

setting?

Please refer to the manual of

“Factory Default setting”

description.

I recorded video file in H.264 file format

but failed to playback on Media Player

(V.9).

Default Windows Media Player doesn’t have H.264

decoder so that you can’t playback the file

successfully. Please install K-Lite program in advance

or install KMPlayer or VLC program to playback the

video file. You can search those free programs on

Internet.

Содержание FV2026

Страница 1: ...AVer FV2026 User Manual ...

Страница 2: ......

Страница 3: ...ING SOFTWARE 10 FINDING IP CAMERA BY USING AVER IPCAM UTILITY 13 USING NON DHCP SERVER ROUTER NETWORK 15 INSTALL ACTIVEX CONTROL 17 USING THE IP CAMERA BROWSER INTERFACE 19 PREVIEW 19 SYSTEM GENERAL 22 SYSTEM GENERAL MAINTENANCE 22 TO UPGRADE THE IP CAMERA FIRMWARE 23 SYSTEM GENERAL DATE TIME 24 SYSTEM USER MANAGEMENT 25 SYSTEM USER MANAGEMENT 25 SYSTEM NETWORK SETTING SETTING 27 SYSTEM NETWORK SE...

Страница 4: ...VANCE QOS DSCP 43 SYSTEM IMAGE 44 SYSTEM IMAGE OSD 44 SYSTEM IMAGE PREFERENCE 45 SYSTEM IMAGE ADVANCED 46 SYSTEM IMAGE PRIVACY MASK 48 SYSTEM VIDEO STREAM GENERAL 49 SYSTEM VIDEO STREAM STREAM1 52 SYSTEM VIDEO STREAM STREAM2 54 SYSTEM VIDEO STREAM STREAM3 56 SYSTEM AUDIO 57 SYSTEM SD CARD 58 EVENT ARRANGEMENT MOTION 59 EVENT ARRANGEMENT PREFERENCE 60 EVENT SCHEDULE 63 STATUS INFORMATION 65 NETWORK...

Страница 5: ... TROUBLESHOOTING 69 APPENDIX 70 FCC NOTICE CLASS A 71 COPYRIGHT 71 NOTICE 71 WARNING 71 LIMITED WARRANTY 72 LIMITATIONS OF WARRANTY 72 DISCLAIMER OF WARRANTY 72 LIMITATION OF LIABILITY 73 GOVERNING LAW AND YOUR RIGHTS 73 ...

Страница 6: ......

Страница 7: ...e Reduction Power over Ethernet PoE H 264 MJPEG Compression SD card backup SD card is not included 2 way audio Digital Wide Dynamic Range Power over Ethernet Available SDK for software integration IR LED Built in 15M Available Free bundled 32 CH AVer NXU Lite recording software ...

Страница 8: ... in 18 IR LED IR Distance 15M I O 1 DI 1 DO Audio G 711 64K and G 726 32K 24K audio compression Input External Audio in Output External Line out Support 2 way audio Power Over Ethernet Yes Power Consumption DC 12V Max 3 84W IR ON 2 52W IR OFF PoE Max 4 8W IR ON 3 36W IR OFF Operation Temperature 10 C 50 C Dimensions 140mm x 130mm Weight 1300g Network Ethernet 10 100 Base T Network Protocol IPv6 IP...

Страница 9: ...nitoring Yes Privacy Mask Yes 5 different areas Compression format H 264 JPEG Video bitrate adjust CBR VBR Motion Detection Yes 3 different areas Triggered action Mail FTP Save to SD card Samba Security Password protection IP address filtering HTTPS encrypted data transmission QoS DSCP Firmware upgrade HTTP mode can be upgraded remotely Simultaneous connection Up to 10 MicroSD SDHC card management...

Страница 10: ... XP 32 bit 7 32 64 bit Microsoft IE 6 0 or above 32 bit only Hardware Suggested Intel Dual Core 2 53GHz RAM 1024MB Graphics Card 128MB Mobil support iOS 4 3 or above Android 1 6 or above SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE ...

Страница 11: ...5 Package contents Item Descriptions 1 FV2026 2 Power adapter Option 3 Hex wrench 4 Star Wrench 5 Screws 6 O ring 7 Wall plug ...

Страница 12: ...6 8 CD User s Manual and Quick Guide NVR software included If any of the above items are missing please contact your dealer immediately ...

Страница 13: ...7 Product Installation Monitor Setting 1 Right click on the desktop Select Properties 2 Change Color quality to Highest 32 bit ...

Страница 14: ... you will see the structure as below Note TV s resistance is 75ohm 10 Connect power adaptor then connect the IP camera to PC or network Set up the network configurations according to the network environment The following picture shows a DC 12V connector for adapter jack plug ...

Страница 15: ...LAN infrastructure It enables power to be provided to the network device such as an IP camera using the same cable as that used for network connections It eliminates the need for power outlets at the camera locations Note 802 3af 15 4W PoE Switch is recommended Ethernet PoE Switch PoE IP Camera PoE IP Camera Ethernet Cable Ethernet Cable ...

Страница 16: ...er name and Password for login NXU Lite system Users can define the User name and Password as desired Please refer to the NXU Lite user manual for detailed installation instructions 2 To run the application double click on your PC desktop or click Start Programs DVR NXU Lite For security purposes some of the features require you to enter the User name and Password before it can be accessed When th...

Страница 17: ...11 3 Click the Setup button 4 Click the Add IPCam button 5 Select the IP Camera item ...

Страница 18: ...on item the camera is in red text that is configurable Users can click on the camera in the red text and configure the IP camera s settings even if the IP camera is not in the same IP segment Press OK to go back to the previous screen and press Connect to start live view Click the IP camera model that user has purchased ex FV2026 Please ignore ONVIF protocol selection NXU Lite doesn t support ONVI...

Страница 19: ...are CD 2 Run the IPCam Utility 3 Select the proper network adapter and click Search to begin searching 4 Select and double click the IP camera you want to access If you want to change the settings of the selected IP camera enter the user ID correct password and change the settings and then click Apply button This will change the setting and rescan the network again ...

Страница 20: ...ng message appears click to allow running the add on Note The default IP address is 192 168 1 168 The default ID and Password are both admin You can t enter a device name in Chinese or any other special characters Gateway number can t be 0 IP camera device name should be less than 30 digits Default ID admin Default Password admin ...

Страница 21: ...C s IP address and the IP camera s IP address are the same Example The same Subnet IP camera IP address 192 168 1 168 PC IP address 192 168 1 100 Different Subnets IP camera IP address 192 168 1 168 PC IP address 192 168 2 100 To Change PC IP Address Control Panel Network Connections Local Area Connection Properties Internet Protocol TCP IP Properties Please make sure your IP camera and PC have th...

Страница 22: ...o access remote monitoring is to double click on a selected IP camera in Camera Name list in AVer IPCam Utility Then the IE browser will open and connect to the IP camera Then please key in the default ID and Password both of which are admin ...

Страница 23: ...stallation fails please check the security settings for the Internet Explorer browser 1 IE Tools Internet Options Security Tab Custom Level Security Settings Download unsigned ActiveX controls Select Enable or Prompt 2 IE Tools Internet Options Security Tab Custom Level Initialize and script ActiveX controls not marked as safe Select Enable or Prompt 1 2 3 4 ...

Страница 24: ...18 5 When the following dialogue box appears click Yes ...

Страница 25: ...eatures Preview Launch the Internet Explorer browser type the IP address of the IP camera in the address field It will show the following dialogue box Key in the ID and Password The default ID and Password are both admin Once connected to the IP camera the following program interface will appear Name Function 1 System Event Status Information Set up IP camera s configuration ...

Страница 26: ...s button again to mute this function 10 Speaker Turn on the PC s speaker so that PC side can hear sound from IP camera side Click this button again to mute this function Use the scroll bar to adjust the speaker volume It shows the current speaker volume s value 11 Language Select the browser interface language 12 Video screen Change the video screen display Display the actual video pixel size Disp...

Страница 27: ...21 Name Function 14 Direction Controller Move the position of the view point while in zoom mode User has to zoom in first ...

Страница 28: ...irmware reset the configuration settings without having to change the user management and network settings reboot and restore all back to factory default settings 1 2 3 4 5 6 Name Function 1 Export Settings Upload to save all the configuration settings from the IP camera to the computer hard disk 2 Reboot Turn the IP camera off and on again 3 Factory default Set all the configuration settings back...

Страница 29: ...k Browse Locate and select the file and click Open 3 Click Apply Wait till you see the massage Firmware Upgrade OK You may now click the Internet Explorer browser refresh button or press F5 The login page will appear 5 Import Download to replace the current settings with the configuration settings file from the computer hard disk to IP camera 6 System log Display the IP camera system event log ...

Страница 30: ...he correct settings click Apply to apply the new settings 1 2 3 4 Name Function 1 Current Date Time Display the current date and time 2 Date Format Select the date display format 3 Time Zone Set the local time zone Check the box next to Enable Daylight Saving to enable and setup the start date and end date for daylight saving time ...

Страница 31: ...tem User Management In this section only admins are authorized to create delete and edit the account in Account tab and configure the client connection settings in Connection tab System User Management IP camera supports two different user accounts Administrator Admin and Guest User User Type Access Rights Admin Can access all the configuration pages Guest User Can only access the preview and stat...

Страница 32: ... the password in Confirm Then click Add Set User List Click edit to change the account password To delete the user account click Remove button Note 1 The password can t be empty otherwise user are not able to login successfully 2 Please don t use special symbols as user name such as ...

Страница 33: ...fter completed all settings click Apply to save the configuration DHCP Using DHCP the IP camera will get all of the network parameters from the DHCP server automatically Static Please enter the IP address subnet mask gateway Primary DNS and Secondary DNS PPPoE Enter the Username Password and re enter the Password in Confirm Password for the ADSL connection And then click Apply to save the configur...

Страница 34: ...ress Recipient Email Address Mail Server Mail Server Port Account Name and Password columns c Click Apply to save the configuration FTP Setting Used to send out the video to FTP server a Enter necessary information in FTP Server Account Name Password and Path columns b Port Select the FTP server port c If the user wants to create a new folder on the FTP server to save the video file select Yes und...

Страница 35: ...etwork Setting DDNS The IP camera supports DDNS Dynamic DNS service a Select Enabled DDNS to enable DDNS function b Enter the Domain Name Account Name and Password that the user has registered on the DDNS service provider in the appropriate columns c Enter the IP refreshing time period in the Schedule Update column d Click Apply to save the configuration Note If you set the schedule update to occu...

Страница 36: ... pair do not match a real user Error An option available only to credited users was specified Error Not in the form hostname domain org or domain com Error The hostname specified does not exist Error Not under the username specified Error Too many or no hosts specified in an update Error The hostname specified is blocked for update abuse Error DNS error encountered Error DNS Server Error Condition...

Страница 37: ...n your PC Please follow the procedure to activate UPnP 1 Open the Control Panel from the Start Menu 2 Select Add Remove Programs 3 Select Add Remove Windows Components and open Networking Services section 4 Click Details and select UPnP to setup the service 5 The IP device icon will be added to My Network Places 6 User may double click the IP device icon to access IE browser UPnP Port Forwarding I...

Страница 38: ... UDP for connecting TCP connection uses RTSP Port 554 UDP connection uses RTP Start and End Port Security Yes is required account and password to connect with this IP camera through ONVIF protocol No is not required account and password to connect RTSP Keepalive To keep connection until remote site disconnects it ...

Страница 39: ...example The application is to get the multicast streaming in the LAN environment Basically the users operate VLC player and then you can get the multicast streaming from IP camera Please follow the steps to obtain the multicast streaming in the following steps Step 1 1 Implement VLC player please download from the Internet 2 Select tools preferences ...

Страница 40: ...34 Step 2 Step 3 Select Media open network stream 3 Select force multicast RTP via TRSP 2 Select Demuxers and RTP RTSP 1 Select all ...

Страница 41: ...35 Step 4 Input rtsp IPCAM Address RTSP Path The URL address should be the same as the RTSP path in Video Stream System Video Stream ...

Страница 42: ...ice a If the received image is not from the required IP camera please adjust the value Change either IP Address or Port number b If the Multicast stream you use doesn t support RTSP Keepalive please select No ...

Страница 43: ...n then you can check the connection status properties and device position like IP address of this IP Camera in the network map On computer s running Windows Vista or Windows 7 you can find LLTD through the path Start Control Panel Network and internet Network and Sharing Center Click See full map System Network Setting IPv6 Besides IPv4 there is IPv6 for users to set up IP address ...

Страница 44: ...You can select the connection type Https means users cannot connect the camera via http protocol The Https path will be https IP address If you select Http Https both the Http and Https path can be used to access the camera Remove the existing setting Before setting a new request please remove old secure identification Select Http connection type and click Remove ...

Страница 45: ...39 Created Request Set the secure identification and apply it There are two ways to set Certificate Install Signed Certificate or Create Self Signed Certificate ...

Страница 46: ...ed simultaneously SNMPv1 and SNMPv2 The term Community name in SNMPv1 and SNMPv2c can be roughly regarded as key The person who has the community name has the authority to read or edit the information of IP camera via SNMP Check the box to enable SNMPv1 or SNMPv2c protocol and specify the community name for write read and write and read read only The user who uses read community name to access the...

Страница 47: ...u set in the camera to get accessing SNMPv1 v2cTrap Trap is a mechanism that allows the managed device to send messages to the manager instead of waiting passively for polling from the manager Specify the trap event When those events happen the camera will send the ring message to the Trap Address which is usually the manager s IP address Trap Community means the community that can receive the tra...

Страница 48: ...ddresses of them Take the picture above for example IP address192 168 50 151 161 is not allowed to connect to the camera but only 192 168 50 159 can access Note In the list allow condition must be ranked before deny condition For example if we exchange the sequence set Deny 192 168 50 151 192 168 50 161 for the first item and Allow 192 168 50 159 for the second item in the list the IP 192 168 50 1...

Страница 49: ... 6 bit in the IP header for packet classification purpose The number 0 63 for Live Stream Event Alarm and Management represent the ratio that the bandwidth is divided For example if you set 5 10 and 20 for the three items then the bandwidth of the three items are 5 10 20 There is no difference between setting 0 0 0 or 63 63 63 because under these two setting the three items will get equal bandwidt...

Страница 50: ... stamp and text title After completing the setting click Save to apply the new setting and Cancel to keep the new setting Please note it can t use Chinese words Time Stamp Mark Enable check box and select a position where date and time stamp text to display on video screen Customize Title Click Enabled can adjust the OSD contents which are including Alpha of text special characters are not allowed...

Страница 51: ...unction is able to reduce the contrast in the view to avoid the dark zones resulting from over and under exposure Anti Fog Improve the image clarity on environments presenting high levels of fog or smoke Lens Distortion Correction Straight the curves in the borders of the image caused by the lens angles The available values are OFF 1 2 3 4 5 6 7 8 9 10 Adjust Brightness Contrast Hue Sharpness AGC ...

Страница 52: ... level to get the best image quality IR Cut Filter Select the IR cut filter mode Color Mode Light Sensor Mode B W Mode Schedule Mode or DI Trigger Mode When you choose Light Sensor Mode the image will be turned to black and white at night in order to keep clear Current lux value is provided for reference Under Times Mode the switch time of Color Black and white is according to the given time You c...

Страница 53: ...er time option and corresponding range Option Shutter Time Range sec Outdoor Selected number in Sense up 1 5 1 33000 1 5 1 10 1 33000 1 10 1 15 1 33000 1 15 1 30 1 33000 1 30 Indoor Selected number in Sense up 1 30 1 33000 1 30 1 50 1 33000 1 50 1 60 1 33000 1 60 1 100 1 33000 1 100 1 125 1 33000 1 125 1 250 1 33000 1 250 1 500 1 33000 1 500 1 1000 1 33000 1 1000 ...

Страница 54: ...ivacy Mask For the security purpose there are three areas can be setup for privacy mask Click Area Area 1 Area 2 Area 3 Area 4 Area 5 button first and drag an area on the image screen Then click Save to save the setting ...

Страница 55: ... Select the video format of TV Output depending on different models Corridor Mode Select camera Len s angel position 90 270 or none The following figures are displayed position view of camera lens in different angel degree Corridor mode None Image Position 0 degrees ...

Страница 56: ...50 Image Position 90 degrees 270 degrees Corridor Mode 90 or 270 degrees Image Position 90 degrees 270 degrees ...

Страница 57: ...51 Image Position 0 degrees 0 degrees ...

Страница 58: ...efreshing rate per second Video Format H 264 or JPEG RTSP Path It s a URL address Advanced Mode Click Apply to save the configuration Resolution There are 5 resolutions to be chosen from 1920x1280 1280x960 1280x720 800x600 640x480 320x240 176x144 Profile Chose between Main and Baseline Rate Control There are CBR Constant Bit Rate and VBR Variable Bit Rate to use CBR 32Kbps 8Mbps the higher the CBR...

Страница 59: ...Kbps 1Mbps the higher the Video Bitrate is the better the video quality is Video Frame Rate The video refreshing rate per second GOP Size It means Group of Pictures Video Format H 264 or JPEG RTSP Path It s a URL address ...

Страница 60: ...0 800x600 640x480 320x240 176x144 Profile Chose between Main and Baseline Quality There are 5 levels to adjust Best High Standard Medium and Low The higher the quality is the bigger the file size is Also not good for transmitting over the Internet Video Frame Rate The video refreshing rate per second Video Format H 264 or JPEG RTSP Path It s a URL address ...

Страница 61: ...e Bit Rate to use CBR 32Kbps 8Mbps the higher the CBR is the better the video quality is VBR 1 Low 10 High Compression rate the higher the compression rate the better the picture quality is The balance between VBR and network bandwidth will affect picture quality Please carefully select the VBR rate to avoid picture breaking up or lagging Video Bitrate 32Kbps 1Mbps the higher the Video Bitrate is ...

Страница 62: ...tream 3 Setting Open or Disable 3GPP Streaming RTSP Path It s a URL address Note To get the best mobile viewing quality please download AVeriViewer AndroidViewer from the Apple App store or Google Play iViewer takes video from Stream 1 or Stream 2 not from 3GPP streaming ...

Страница 63: ...te site User can also send audio from remote site to IP camera s external speaker a IP camera to PC select Enable to start this function b In live video screen click button to start chatting Press again to mute Click button to turn on or off the speaker of PC c There are three audio codes G 711 64Kbps G 726 24Kbps G 726 32Kbps ...

Страница 64: ...58 System SD Card Please insert microSD SDHC card before use Make sure to push microSD SDHC card into the slot completely ...

Страница 65: ...he video to some specific mail addresses transmit the video to remote ftp server trigger the relay and save video to local SD SDHC card To set up the motion area 1 click Area 1 button Using mouse to drag and draw the area The operation is the same for areas 2 and 3 The higher the sensitivity value is the more sensitive to trigger event ...

Страница 66: ...Post Alarm record time is based on record time setting and IP camera built in Ram memory Limited by IP camera s built in RAM Memory When there is too much information or the video quality is set too high it will cause the recording frame to drop or decrease on post alarm recording time Network Connected When the network is down it will save the video to local SD SDHC card Note This function is onl...

Страница 67: ...tampering detection will be triggered and send snapshot or video to mail FTP Samba SD card or trigger the external alarm For example Before Tampering Detection Tampering Triggered Defocused Before Tampering Detection Tampering Triggered Lens Covered Before Tampering Detection Tampering Triggered Glare ...

Страница 68: ... example The interval is set for 30 second the camera lens is covered during 10 40 sec At time point B the camera compares the view with time point A and sends an alarm when it founds that the lens is covered At time point C the camera compares the view with time point B and sends an alarm when it founds that the lens is uncovered ...

Страница 69: ...chedule setup the camera data will be recorded according to the schedule setup Snapshot After enabling the snapshot function users can select the storage position of snapshot file the Interval time of snapshot and the reserved File Name of snapshot ...

Страница 70: ...al SD SDHC card CAUTION Please connect to propriety relay box to reduce the risk of electric shock damage Input Setting Input 1 sensor This is to set the relay status while the sensor is not yet triggered Input 1 action Send the triggered video clips or photos to the selected method Subject This is the subject while sending files via e mail 1 Non Triggered 2 Triggered Sensor Device ALARM GND 5V Se...

Страница 71: ...in Ground Active 0V Short the pin of ALM_IN and Ground pin DI DO RELAY OUTPUT MAX 50 mA DV 5V Ground G Status Information Click Apply button to save the configuration Networking Info Displays network information of the IP camera Product Info Server Name Assigns a name to the IP camera and the name shows on the IP Installer Also displays the related information of the IP camera Mark Status Bar to d...

Страница 72: ...ation Configuration 1 a Internet Access ADSL or Cable Modem b IP address More than one real IP c IP camera and PC connect to the internet d For fixed real IP set up the IP into IP camera and PC For dynamic IP start PPPoE ...

Страница 73: ...cess ADSL or Cable Modem b IP address one real IP c IP camera and PC connect to the internet d Device needed IP sharing e Use virtual IP set up port forwarding in IP sharing Please refer to Network Setting Other 1 UPnP Port Forwarding ...

Страница 74: ...ase refer to the picture below 3 Connect power and Ethernet cable to the camera again Power on the camera Don t release the button during the system booting 4 It will take around 30 seconds to boot the camera 5 Release the button when camera finishes proceed 6 Log back into the camera using the default IP http 192 168 1 168 or DHCP and enter user name admin and password admin ...

Страница 75: ... to the manual of Factory Default setting description I recorded video file in H 264 file format but failed to playback on Media Player V 9 Default Windows Media Player doesn t have H 264 decoder so that you can t playback the file successfully Please install K Lite program in advance or install KMPlayer or VLC program to playback the video file You can search those free programs on Internet ...

Страница 76: ...ompliant with microSD SDHC card and to ensure recording quality and please use memory cards as below MicroSD SDHC card Transcend SDHC class4 32GB Transcend SDHC class10 64GB SanDisk SDHC class4 32GB SanDisk SDHC class10 64GB ...

Страница 77: ... is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits Such equipment should not be restricted in its sale but the following warning shall be included in the instructions for use Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Europea...

Страница 78: ...ident abuse misuse neglect fire water lightning or other acts of nature commercial or industrial use unauthorized product modification or failure to follow instructions included with the Product b misapplication of service by someone other than the manufacturer s representative c any shipment damages such claims must be made with the carrier or d any other causes that do not relate to a Product de...

Страница 79: ...ty or the use or performance of any product whether based on contract or tort including negligence or any other legal theory even if aver has advised of the possibility of such damages AVer s total aggregate liability for damages of any nature regardless of form of action shall in no event exceed the amount paid by you to aver for the specific product upon which liability is based Governing Law an...

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