9
5. Once the firmware upgrade is completed, the Power LED will still display
GREEN
RED
ORANGE
in cycle, and the device charging status LED will
always turn
ON
(Solid Blue).
6. Turn
OFF
C36i+, remove the USB thumb-drive.
[Note]
C36i+ supports USB thumb-drive for the following criteria:
1. FAT or FAT32 filesystem (need to format if necessary).
2. 32GB capacity maximum.
3. USB 2.0 high speed interface.
Troubleshooting
Q: Why are all of my devices plugged in but not charging?
A: 1. Make sure power cords are undamaged.
2. Make sure power cords are firmly inserted into the available socket with
stable current.
3. Make sure the power plug and current consumption are compliant with your
country specification standards.
Q: My cart's main power cord or cart components are damaged. Are they
covered under warranty?
A: We provide a 10 year warranty on the cart and tray, and 5 years warranty on the
electrical components.
Q: How do I know if my devices will exceed more than the allotted current?
A: Have a qualified electrician verify the current consumption of your devices.
Perform the test with devices installed and batteries discharged.
Q: When I plug in the device it trips the circuit breaker. What is wrong?
A: You may have other equipment or appliances sharing the same circuit that is
causing a circuit overload. Have a qualified electrician check that adequate
power is available in the circuit.
