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1616 IP Telephone End User Guide | 7 | 

P a g e

 

 

 
Transfer

 

Transfers a call from your telephone to another extension or outside number. Use when your caller needs to speak further with 

someone else. 

 
Bridged Calls

 

Your phone may show a bridged call appearance on the display screen in addition to your own call appearances. A bridged call 
appearance typically belongs to someone else, but bridging allows you to see if that call appearance is in use, answer calls on 

that call appearance, or join a call in progress on that call appearance from your telephone. You can also make outgoing calls 
on a bridged call appearance when it is not in use. The ringing bridged call appearance may be selected automatically if there 

are no other active calls. If the ringing appearance is displayed, you can answer by picking up the handset or by pressing the  

 

Speaker

 button. If you are on another call when a call comes in to a bridged call appearance, you may have to select the ringing 

call appearance button (just like for an incoming call to a primary line). 

 
Conference

 

Permits you to establish a conference call to speak with up to five people in different locations on the same call. Additional 

conferencing options may be available through Expanded Meet-Me Conferencing. Contact your system administrator for more 
information about this feature. 

 
Call Forwarding All Calls

 

Allows you to forward your incoming calls to another number. You must enter the telephone number where the calls will be 

forwarded each time you use this feature. You can forward calls only to internal numbers. 

 
Send All Calls

 

Allows you to send all of your incoming calls directly to a predefined coverage number, typically your voice mail. Incoming 
calls ring once at your extension and then go directly to a number which is set by your system administrator. 

 
Directory

 

Allows you to dial other users in your system by name. 

 
Contacts

 

Permits you to use your contact list as an address book. You can save up to 100 names and telephone numbers. 

 
Call Log

 

Lets you view a list of your recent calls or to view separate lists of your outgoing, answered, or missed calls. See the procedures 
for 

turning call logging on or off

 for information about logging bridged call appearances, line call appearances, and line calls 

that are answered by others. 

 
Telephone Settings

 

Allows you to configure various settings to utilize advanced featuers of your telephone. 

 
Log In/Out Telephone

 

Permits you to log in and out of your telephone, and maintain your contacts and personal options if you share a telephone with 

other users, or if you want to use the same extension from another phone. Logging out also prevents unauthorized use of your 
telephone during an absence. Call log information is lost after you log out. 

 
Message

 

Use the 

Message

 button to connect directly to your voice mail system. A red light on the upper right-hand corner of your 

telephone indicates when you have messages waiting. Your messages are an administered function. Contact your system 

administrator with any questions. 

 
Mute

 

For turning off (and then back on again) the microphone so the other person on the call cannot hear you. If a call is on mute 

and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the Mute button light is on, 

the call is muted. 

 
 

Содержание one-X 1616

Страница 1: ...Avaya one X Deskphone Value Edition 1616 IP Telephone End User Guide 1616 IP Telephone End User Guide 1 P a g e ...

Страница 2: ...one Display 5 About Scrolling and Navigation 5 About Paper Labels 5 Advanced Telephone Features 5 Avaya Menu 5 Conventions 6 Feature Finder 6 Answer a Call 8 Make a Call 8 Hold 9 Transfer 9 Bridged Calls 9 Conference 10 Call Forwarding All Calls 11 Send All Calls 11 Directory 11 Contacts 11 Call Log 13 Telephone Settings 14 Log In Out Telephone 17 Message 17 Mute 17 Redial 18 Simultaneous Ringing ...

Страница 3: ...isplay When the phone is idle the top line shows the missed call icon with the number of calls missed and either the call forwarding icon the Send All Calls icon or the EC500 icon when one of those features is enabled The top line also shows the primary extension and the time and date System messages are also displayed on the top line The middle displays application specific information The bottom...

Страница 4: ...o take a call off mute press Mute again Speaker Press the Speaker button to use the speakerphone To take a call off speakerphone lift the handset or press the Headset button Call Line Appearance Buttons and Feature Buttons There are 16 buttons that can be programmed by the system administrator as either call line appearance buttons or feature buttons Press a call line appearance button to make or ...

Страница 5: ... shortcut for the default action For example when you select an entry in your contacts list pressing the OK button places a call to that person About Paper Labels Next to each call line appearance button and feature button is a paper label The label identifies the call line appearance number or the feature that has been programmed on the button by your system administrator You can remove the label...

Страница 6: ...ffset represents the display screen The second line appearing on the display will most likely list the features you can access with the softkeys handset tones The tone that appears in curly quotes after a step such as dial tone indicates what you should hear from your handset or speakerphone after successfully performing that step Special Instructions Use the following special instructions for ope...

Страница 7: ...to internal numbers Send All Calls Allows you to send all of your incoming calls directly to a predefined coverage number typically your voice mail Incoming calls ring once at your extension and then go directly to a number which is set by your system administrator Directory Allows you to dial other users in your system by name Contacts Permits you to use your contact list as an address book You c...

Страница 8: ...eceive an incoming call set the Go to Phone Screen on Ringing option to Yes Note If the Auto Hold feature is enabled by your system administrator you can answer another call without first putting an active call on hold If Auto Hold is not enabled you must put your active call on hold before answering the incoming call otherwise you will drop the active call when you answer the other one To send an...

Страница 9: ...een LED next to the call line appearance button fast blinks 3 Dial the telephone number or call the person from the contacts list or call the person from the call log 4 Press Transfer again or the Complete softkey o The transfer is completed Bridged Calls To answer a call on a bridged call appearance Note The ringing bridged call appearance may be selected automatically if there are no other activ...

Страница 10: ...n o The last person added to the conference call is dropped To drop a person on a conference call 1 From the Phone screen select the Details softkey if available during a conference call scroll to the person you want to drop and press the Drop button o The selected person on the conference call is dropped To put a conference call on hold 1 Press the Hold button during a conference call o The confe...

Страница 11: ...ctory To call a person from the corporate directory 1 Press the Directory feature button 2 Use the dialpad keys to start spelling the last name of the person you want to call Note Press each dialpad key one time for each corresponding letter For example for Hill press 4 4 5 5 3 If necessary press the Next feature button to view the next name alphabetically in the directory 4 When you see the name ...

Страница 12: ...ntact you want to edit 3 Press the Details softkey 4 Press the Edit softkey o The contacts record is displayed 5 Scroll up or down to choose the field you want to edit 6 Use the dialpad and softkeys to make changes to the contact information 7 Press the Save softkey or the OK button o Your changes are saved To delete a contact 1 Press the Contacts button 2 Scroll to the contact you want to delete ...

Страница 13: ...r if you are viewing the All Calls list pressing the DelAll softkey deletes all calls from the call log 3 Press the More softkey 4 Press the DelAll softkey to delete all of the entries in the current list o The display asks for confirmation 5 Press the DelAll softkey again o All entries in the currently displayed call log are deleted To remove an entry from the call log 1 Press the Call Log button...

Страница 14: ... Settings 3 Press the Select softkey or the OK button 4 Select Audio Path 5 Press the Change softkey or the OK button to toggle between Headset and Speaker o If you selected Headset then using the audio path will automatically go to the headset when you dial a call o If you selected Speaker then using the audio path will automatically go to the speakerphone when you dial a call 6 To exit this scre...

Страница 15: ...oll to the right or left to adjust the brightness 7 To exit this screen press the Phone Exit button To turn button click sounds on 1 Press the A button 2 Select Screen Sound Options 3 Press the Select softkey or the OK button 4 Select Button Clicks 5 Press the On softkey the OK button or the right or left navigation arrow to turn the sounds on 6 To exit this screen press the Phone Exit button To t...

Страница 16: ... top right corner of the phone to flash 6 To exit this screen press the Phone Exit button To turn visual alerting off 1 Press the A button 2 Scroll to Call Settings 3 Press the Select softkey or the OK button 4 Select Visual Alerting 5 Press the Off softkey the OK button or the right or left navigation arrow to turn visual alerting off o Visual alerting is turned off o Incoming calls will no longe...

Страница 17: ... To exit the Features Menu press the Phone Exit button or the Exit softkey To view network information 1 Press the A button 2 Scroll to Network Information 3 Select Audio Parameters IP Parameters Quality of Service Interfaces or Miscellaneous 4 Press the View softkey or the OK button 5 To exit this screen press the Phone Exit button Log In Out Telephone To log in to your telephone 1 From the initi...

Страница 18: ...Send All Calls or Call Forwarding All Calls is active Handset Tones o busy signal A low pitched tone repeated 60 times a minute indicates the number dialed is in use o call waiting ringback tone A ringback tone with a lower pitched signal at the end indicates that the extension called is busy but the called party has been given a call waiting tone o call waiting tone One two or three beeps of high...

Страница 19: ...alls from an unanswered phone to another phone Redirection could be to the extension of a receptionist secretary co worker AUDIX or message center A person who provides coverage is a covering user dial pad The 12 pushbuttons that you use to dial a number and access features enhanced list One of the four types of Abbreviated Dialing lists programmable only by the system manager Contains phone numbe...

Страница 20: ...ived ringer The device that produces the electronic ringing sound in your telephone stored number A phone number that has been programmed and stored as a 1 2 or 3 digit list item for use with Abbreviated Dialing It can be a complete or partial phone number an extension number or a trunk or feature code Once programmed a number can be accessed by first dialing the list then the list item digit s un...

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