Quick Reference for Avaya
J189 SIP IP Phone in Open SIP
Release 4.0.10
Issue 1
July 2021
©
2020-2021, Avaya Inc.
All Rights Reserved.
General phone icons
The following table lists the icons used in the Avaya
J189 IP Phone:
Icon
Description
Microphone is muted.
Missed call on your phone. You can
see this icon in the Recents
application.
Incoming call indicates you have
answered this call. You can see this
icon in the Recents application.
Outgoing call indicates you have
made this call. You can see this
icon in the Recents application.
Bridged call indicates this line is
used for a call on another phone.
Incoming call is alerting.
Outgoing call indicates you have
made this call.
Call is active.
Call is on hold.
Call is on hold during a conference
or transfer call setup.
Conference is active.
Table continues…
Icon
Description
Conference is on hold.
Use the
Right
or
Left
navigation
arrow to see more pages/screens/
options.
Scroll left for other options.
Scroll right for other options.
Indicates that the phone is not
connected to the SIP proxy server
and operating in Failover mode.
Some features might not be
available or work incorrectly.
If the appearance line displays this
icon, it indicates that the phone has
encountered a failure and
preserved the media session until
the user hangs up.
This icon can also indicate that the
phone is connected to the call
server but the features are not
available.
Indicates that the call is using a
wideband codec for excellent voice
quality.
Indicates a low network
performance or presence of local
network issues that might result in
lower call quality.
The Limit Number of Concurrent
Calls (LNCC) feature is on.
Indicates that the SLA Mon
™
agent
has taken control of the phone.
Indicates that the call is recorded
for SLA Mon
™
.
Indicates that the audio alert for
incoming calls is off.
Guest Login feature.
Indicates the Bluetooth feature is
on.
Indicates that you have missed a
call. The number in the icon
Table continues…
Icon
Description
indicates the number of missed
calls. In the example icon, it is nine
missed calls.
Indicates that you have missed a
call. The + in the icon indicates that
the number of missed calls is more
than 9.
Autodialing feature.
Toll call.
Toll free call.
Getting started
Secondary display
The secondary display of the phone provides additional
call appearances and feature or application display.
It has six lines of four-page display that provides 24
additional lines for incoming calls, outgoing calls, auto-
dialing, and calling features. It displays the dedicated view
for keys 25-48. You can switch between the pages using
the left and right keys.
Entering the provisioning details
You can enter the provisioning server address on the
phones when the phone displays the Enter provisioning
details screen.
Obtain the provisioning server address from the system
administrator.
1. When you boot the phone for the first time, the Auto
Provisioning screen displays
Do you want to
activate Auto Provisioning now?
, press one
of the following:
•
Yes
: To connect to the Device Enrollment Services
server to obtain the provisioning server address and
ignore the provisioning server address from the
DHCP.
•
No
: To obtain the provisioning server address from
the DHCP server.
In case of a time out, and the DHCP does not provide
the provisioning server address, the phone selects
Yes
.
If the connection to Device Enrollment Services is
successful, and the phone receives the provisioning
1
