deskphones used by an agent
logged into a call center
(regardless of status such as
Ready, Aux Work, etc.
3
Specified and matches VDN
Auto-answer is attempted on both
PCAs or BCAs only for
deskphones used by an agent
logged into a call center
(regardless of status such as
Ready, Aux Work, etc.)
3
Specified and does not match
VDN
No auto-answer on either PCAs
or BCAs.
4
Not specified
Auto-answer is attempted on
PCAs only and only for
deskphones used by an agent
logged into a call center
(regardless of status such as
Ready, Aux Work, etc.)
4
Specified and matches VDN
Auto-answer is attempted on
PCAs only and only for
deskphones used by an agent
logged into a call center
(regardless of status such as
Ready, Aux Work, etc.)
4
Specified and does not match
VDN
No auto-answer on either PCAs
or BCAs.
Note:
To prevent the condition where both a primary and bridged call appearance (on two separate
deskphones) auto-answer an incoming call, you should use either of the following
approaches, as applicable to your environment:
• Put the deskphones that you want to auto-answer in a GROUP with AUTOANSSTAT set
to 1 (or any other applicable value), and put the other deskphones in a different GROUP
with AUTOANSSTAT set to 0. The first Group will auto-answer the call as applicable, and
the second Group will never auto-answer the call.
• Set AUTOANSSTAT to 2 for all deskphones so that only the primary call appearances
auto-answer calls.
Administering backup and restore
The phone supports the HTTP client to back up and restore the user-specific data. HTTP over
TLS (HTTPS) is also supported for backup or restore. For backup, the deskphone creates a file
with all the user-specific data if a backup file location is specified in system parameter BRURI. The
file is sent to the server by an HTTP PUT message, with appropriate success or failure
confirmation.
Administering Deskphone Options
May 2018
Installing and Administering Avaya J169/J179 IP Phone H.323
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