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CTI TAPI Installation 

CTI Link Installation Manual 

Page 3 

IP Office 4.0 

15-601034 Issue 11 (6 December 2006) 

Installing the Wave Driver 

Installing the Wave Driver 

The IP400 wave driver is called "nawave32.drv". It is in the "wave32" directory on the User CD. It is a 
32bit WAVE driver, and therefore only works on Windows 2000, 2003 and XP.  

Wave Driver is software emulation (not plug-and-play as there is no associated hardware) and must be 
installed manually. 

Note 

 

Before you install the Wave Driver, ensure that you have a sound card installed on your PC. 

 

Windows XP 

1.  From the Control Panel, select Add Hardware. You have to wait for your PC to do a Search for 

new Devices, which takes about 30 seconds. 

2.  Select Yes, I have already connected the hardware

3.  Select Add a new hardware device

4.  Select Install the hardware that I manually select from a list (Advanced)

5.  Select Sound, video and game controllers

6.  Press the Have Disk button. 

7.  Navigate to the "wave32" directory on the CDROM and select the oemsetup.inf file. 

 

Once the wave driver is installed, you must ensure that it is only used by TAPI, otherwise the system 
will start using it inappropriately, like playing "ding.wav" when you receive e-mail. This will cause 
problems. 

1.  From the Control Panel, select Sounds and Audio Devices. Ensure that no preferred devices 

use the WIDWOD32 driver. This is not sufficient on its own, therefore you need to prevent its use 
explicitly. 

2.  Go to Sounds and Audio Devices/Hardware/Avaya IP400 32 bit WIDWOD Driver/ 

Properties/Properties/Properties

3.  Check Do not map through this device

 

Содержание IP Office 4.0

Страница 1: ...IP Office 4 0 CTI Link Installation Manual 15 601034 Issue 11 6 December 2006...

Страница 2: ...Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key locati...

Страница 3: ...e CTI Link Lite 1 IP Office CTI Link Pro 1 Installing TAPILink and DevLink 2 Installing the Wave Driver 3 Installing the Wave Driver 3 Windows XP 3 Windows 2000 4 Installing the CTI TAPILink Pro and W...

Страница 4: ......

Страница 5: ...and contains the following component TAPILink Lite This component implements Microsoft TAPI and allows programs to control one telephone line per PC It provides simple CTI including answer hangup make...

Страница 6: ...tion the Welcome to the InstallShield Wizard for IP Office User Suite screen is displayed 6 Click Next The Choose Destination screen is displayed 7 Either accept the default or click Browse and select...

Страница 7: ...t 30 seconds 2 Select Yes I have already connected the hardware 3 Select Add a new hardware device 4 Select Install the hardware that I manually select from a list Advanced 5 Select Sound video and ga...

Страница 8: ...roperties Hardware IP400 32 bit WIDWOD Driver Properties Properties 3 Check Do not map through this device Installing the CTI TAPILink Pro and Wave Licenses You do not need a license in order to use t...

Страница 9: ...u have installed The IP Office TAPI Service Provider will be in the list of installed TAPI Service Providers Select Avaya IP Office TAPI Service Provider and press Configure You will be presented with...

Страница 10: ...Users tick box checked and will still receive WAV user events without the need for a licence During use the TAPI WAV audio stream uses an IP Office data channel taken from the same pool of data chann...

Страница 11: ...e 7 IP Office 4 0 15 601034 Issue 11 6 December 2006 Index A ACD queues 5 C configuring IP Office for TAPI 6 TAPI driver 5 CTI lite 1 pro 1 I installing Devlink 2 licenses 4 TAPIlink 2 wave driver 3 W...

Страница 12: ...ual property related to this product including trademarks and registered to Lucent Technologies have been transferred or licensed to Avaya All trademarks identified by the or are registered trademarks...

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