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Octel 100 Configuration Note 

(7036)

Avaya Definity G3 with Vectoring    

C o n f i d e n t i a l

P a g e

28

The information contained in this document is provided by AVAYA Inc. to serve as a guide.  See the

disclaimer on page 1

Avaya Inc. PROPRIETARY. Use pursuant to Company instructions.

Avaya

C o m m u n i c a t i o n s   A p p l i c a t i o n s

G r o u p

Prompt 1 or 2, respectively, followed by, “When you are finished
recording, you can press pound for special sending (and fax) options.”
   

or

Without Using Subscriber Call Handling

.  Upon either a Ring No

Answer or Busy forward to voice mail the caller will hear “I’m sorry, but
there is no answer at that extension.  To try another extension press 1.
To leave a voicemail press 2.....”  After the caller presses <2>, he will
hear the subscriber’s personal greeting followed by, “When you are
finished recording, you can press pound for special sending (and fax)
options.”

7.14 UPGRADING G3 TO VERSION 5

After upgrading the G3 to Version 5 software the site may experience
intermittent loss of integration of forwarded calls to extensions that are
ALL-CALL forwarded to the Octel system, or that simply forward on a
busy without ringing the station.

This problem is due to a slow display “refresh” to digital stations.  This
problem affects all integrations on G3V5 with VoiceBridge.

This problem is rectified by having Lucent load patch 1627 on their V5
software PBX.

©1994-2001 Avaya Inc. All rights reserved. All trademarks identified by the ®, SM and TM are registered trademarks,
servicemarks or trademarks respectively. All other trademarks are properties of their respective owners. The above
information is based on knowledge available at the time of publication and is subject to change without notice.

DIALOG/4 ™ is a registered trademark of Dialogic Corporation
TruFax is a registered trademark of Brooktrout Technology Inc.
® VoiceBridge is a Registered trademark of Voice Technologies Group, Inc.

Printed in the United States

Avaya

 Inc.

1001 Murphy Ranch Road

Milpitas, CA 95035-7912

(408) 577-7000

http://www.avaya.com

(CFN 7036)

Содержание Definity G3 Series

Страница 1: ...32 Connection via Cable to the serial port on the PC 1 0 METHOD OF INTEGRATION RS 232 SMDI using the VoiceBridge Series II with bridged mode The Voice Bridge communicates with the Avaya Definity by em...

Страница 2: ...EMENTS Version 2 to Version 5 for Version 5 See section 7 14 Basic Vectoring Software Package G3s vs Voicemail Application Software see Section 7 10 3 2 ADDITIONAL MATERIAL REQUIREMENTS If using the D...

Страница 3: ...Call Flow Considerations see Section 7 13 2 G3i V2 and G3r must have audible MWI activated 4 1 DISCONNECT TYPE Disconnect is achieved with either Drop in Loop Current with Adjunct Supervision y when...

Страница 4: ...age path is shown The example assumes VoiceBridge is extension 5000 The Octel 100 analog ports are extensions 5001 5002 5003 and 5004 The hunt group number for Octel 100 is 35 with extension number 50...

Страница 5: ...Line Appearance call appr Enter 5 2 CONFIGURING THE DIGITAL PORT The following steps are required to program the digital 7434D port to a VoiceBridge Note There are two sections below describing config...

Страница 6: ...verage Msg Retrieval n CDR Privacy n Auto Answer n Redirect Notification n Data Restriction y Per Button Ring Control n Idle Appearance Preference n Bridged Call Alerting n Active Station Ringing sing...

Страница 7: ...xt 5003 24 14 abrdg appr Ext 5004 25 15 26 16 27 17 28 18 29 19 30 20 31 21 32 22 33 23 34 Next Page 4 of 4 STATION DISPLAY BUTTON ASSIGNMENTS 1 normal 2 3 4 5 6 7 Enter Use this section to configure...

Страница 8: ...Button Ring Control n Idle Appearance Preference n Bridged Call Alerting n Active Station Ringing single Restrict Last Appearance y Display Client Redirection n Select Last Used Appearance n Next STAT...

Страница 9: ...of 5 STATION DISPLAY BUTTON ASSIGNMENTS 1 normal 2 3 4 5 6 7 Enter Conf Drop Trans Hold Call App Call App Call App Call App Call App Call App Call App Call App Call App Call App Br Ap 1 Br Ap 2 Br Ap...

Страница 10: ...1 10 Total Administered Members 10 GROUP MEMBER ASSIGNMENTS Ext Name Ext Name Ext Name 1 5004 VoiceMail 4 14 27 2 15 28 3 16 29 4 17 30 5 18 31 6 19 32 7 20 33 8 21 34 9 22 35 10 23 36 11 24 37 12 25...

Страница 11: ...g any database programming Basic Vectoring Software Package is required if vectoring is used A Vector Directory Number VDN is a soft extension number i e an extension number without assigned hardware...

Страница 12: ...ber xxxx if unconditionally A maximum of 32 steps is allowed per call vector The number xxxx is a secondary answer point e g attendant console or answering point Page 1 of 1 VECTOR DIRECTORY NUMBER FO...

Страница 13: ...rs while calls are being processed problems may be experienced with calls already being processed For more information on commands and how VDNs should be administered refer to Definity Communications...

Страница 14: ...e 0 seconds hearing ringback 10 goto step 1 if unconditionally 11 route to number 6000 if unconditionally 12 route to number 6999 if unconditionally 13 14 15 busy A maximum of 32 steps is allowed per...

Страница 15: ...d to a higher or lower value based on site requirements Step 8 Will send the caller to step 12 if a caller has been in queue for 45 seconds Step 9 Will cause the caller to hear ringback tone Step 10 W...

Страница 16: ...oint2 Point3 Point4 5030 Point5 Point6 Points 4 5 and 6 for G3V4 and G3V5 only Enter 5 6 CONFIGURING THE SUBSCRIBER STATIONS All subscriber extensions can be programmed with the name associated with t...

Страница 17: ...ge 2 is not shown as no specific programming is required Note Numbers other than the extension number may be included if they have fewer digits than the extension number and are placed to the left of...

Страница 18: ...n Important Note The VoiceBridge II for the Avaya switches can operate in either bridged mode or transfer mode Changing the mode requires a proprietary password The VoiceBridge II is shipped in the tr...

Страница 19: ...e Leave Word Call enable feature code The code is the sequence of keys pressed to set the message waiting indicator Default is 4 Message Waiting Off As with Message Waiting On this field will accept u...

Страница 20: ...ram and select the Avaya G3i r s vs VoiceBridge 3 Dgt Mbx or Avaya G3i r s vs VoiceBridge 4 Dgt Mbx switch 6 1 INTEGRATION FOR OCTEL 100 Outside Line Access Code 9 Off Hook Delay OFFHDLY 50 Hook Flash...

Страница 21: ...n FXXXR Go to Voice Mail BXXXR Go to Voice Mail See Sec 7 13 NXXXR Go to Voice Mail See Sec 7 13 BXXXR XXXS Go to Voice Mail See Sec 7 13 NXXXR XXXS Go to Voice Mail See Sec 7 13 FXXXR XXXXXXX Go to V...

Страница 22: ...G3vs Class of Service Attribute Client Room Causes Incorrect Call Records 16 Port Line Card Does Not Support this Integration Busy and or Ring No Answer Call Flow Upgrading G3 to Version 5 7 1 SINGLE...

Страница 23: ...the transfer of a call from one digital set to another without going to coverage This may cause calls to the message server to be bridged If this occurs set this parameter to NO It has been reported...

Страница 24: ...replaced due to inconsistencies in operation which caused display corruption The new 16 port line card TN2181 does not support this integration It will support 8400 type digital station equipment not...

Страница 25: ...nal greeting for Busy and RNA conditions If they are on a System 85 or G2 they must call cover to a VDN that routes the call to the hub system This allows coverage to personal greeting on Busy and RNA...

Страница 26: ...ge waiting activation deactivation 7 11 CLASS OF SERVICE ATTRIBUTE CLIENT ROOM CAUSES INCORRECT CALL RECORDS The Definity G3 has a Station Class of Service attribute called Client Room It is to provid...

Страница 27: ...lts and subscribers should only maintain their Personal Greetings Caller Experience Upon either a Ring No Answer or Busy forward to voice mail the caller will hear the subscriber s personal greeting f...

Страница 28: ...ading the G3 to Version 5 software the site may experience intermittent loss of integration of forwarded calls to extensions that are ALL CALL forwarded to the Octel system or that simply forward on a...

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