There is no dial tone.
1.
If this is new telephone installation check
with your installer or
IST
to be sure your
telephone is administered correctly.
2.
Make sure the handset and line cords at your
telephone are securely connected at both
ends.
3.
Find a working telephone of the same type
as your own. Unplug this telephone from its
modular wall jack. Plug your telephone into
that jack and check if it gets dial
tone.
Caution! Plugging an analog
telephone set into a digital line socket may
cause damage to your set or to the
CalPBX system hardware.
4.
If your telephone still does not work, plug
the working telephone (of the same type)
into your modular wall jack. If the working
telephone has dial tone, your own telephone
is faulty. If not, make trouble report to
IST
.
The telephone does not ring.
1.
Set the ringer volume to a higher level.
2.
Place a test call from another extension to
your extension.
3.
Check the line cord to make certain it is
securely connected at both ends.
4.
If there is still a problem, contact
IST
for
assistance.
Glossary
activate
To begin or turn on the operation of a feature.
attendant
The person who handles incoming and outgoing calls at the main console.
Depending upon how your department telephones are configured the
attendant may be a person in your office or the campus telephone operator.
