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KP; Reviewed: 
SPOC 1/13/2012 

Solution & Interoperability Test Lab Application Notes 

©2012 Avaya Inc. All Rights Reserved. 

3 of 8 

Link14201-20Dig 

 

2.2. Test Results 

The objectives outlined in the 

Section 2.1

 were verified. All test cases passed and the following 

observation was made: 
 
Observation: the ring back tone of incoming call on the wireless headset being connected to the 
adapter 14201-20 cannot be heard if the headset button on the physical phone is ON. The reason 
is that whenever the user with the wireless headset has a conversion with another user and the 
other user of this conversation hangs up the phone, the headset button on the physical phone with 
the adapter 14201-20 and wireless headset remains ON. To overcome this issue, the user with 
adapter 14201-20 and wireless headset should keep the physical phone on-hook and the headset 
button is never activated before making or receiving calls. 

2.3. Support 

For technical support for the Jabra 14201-20 adapter, and Jabra products in general, please refer 
to 

www.jabra.com

On the Jabra website you’ll find support hotline numbers specific to your 

country.

 

3.  Reference Configuration 

Figure 1

 illustrates the test configuration used during the compliance testing between the Avaya 

Digital Phone and the Jabra LINK 14201-20 EHS Adapter and Jabra PRO 920 Headset. 

 

 

Figure 1: Reference Configuration Diagram 

 

Содержание 9400 series

Страница 1: ...ith Avaya 1400 9400 9500 Series Digital Phones Issue 1 0 Abstract These Application Notes describe a solution comprised of Avaya 1400 9400 9500 Series Digital Phones and GN Netcom s Jabra Link 14201 2...

Страница 2: ...udio path for local and PSTN calls Verification of the headset PRO 920 s mute button Verification of the headset PRO 920 s volume control Verification of the headset PRO 920 s Multi Function button MF...

Страница 3: ...is conversation hangs up the phone the headset button on the physical phone with the adapter 14201 20 and wireless headset remains ON To overcome this issue the user with adapter 14201 20 and wireless...

Страница 4: ...quipment Software Version Avaya S8800 Server Avaya Aura Communication Manager R016x 00 1 510 1 Avaya G650 Media Gateway IPSI TN2312BP CLAN TN799DP IP Media Processor TN2302AP Digital Line TN2224 HW06...

Страница 5: ...the default server settings for audio parameters This section describes the step to provision the digital phone in Communication Manager via a System Administration Terminal SAT command For detailed...

Страница 6: ...ct the cable included with headset system with one end to the phone socket in the headset base unit and the other end to the phone socket on the Jabra Link 14201 20 adapter Make sure to select the rig...

Страница 7: ...The GN Netcom s Jabra Link 14201 20 EHS Adapter is considered to be in compliance with Avaya 1400 9400 9500 series digital phone 9 Additional References Product documentation for the Avaya Aura Commu...

Страница 8: ...he information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be accu...

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