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Advanced features
Avaya 3100 Mobile Communicator - Client for Nokia User Guide 47
Using the Mid-Call Features
While you are engaged in a voice call, you can use the following voice call telephony features:
• Call hold and retrieve: Place the current call on hold, then resume it.
• Call transfer: Transfer the call to another party.
• Swap: Call another party while you are in an established two-party call.
• Conference call: Hold an impromptu three-way conference.
• Speaker mode: Switch call audio from the ear piece to the system speaker.
Call hold and retrieve
Place a call on hold and then resume the call.
Placing a call on hold
While the call is connected, select
Options, Hold Call
. The call is placed on hold.
Retrieving a held call
Select
Options, Unhold Call
.
Call transfer
There are two types of call transfers available:
• Blind: Transfer the call without speaking to the other party.
• Supervised: Speak to the other party before transferring the call.
Blind transferring a call
1. While in a call, select
Options, Hold
.
The call is placed on hold.
2. Dial the number of the other party.
OR
Select the number from the Phone, Search, or Business Contacts panes.
3. Press the green call button.
OR
Select
Options, Call <number>
.
4. Select
Options, Transfer
from the menu while the call is still ringing.
The call on hold is immediately transferred to the second party.
CAUTION
Do not press the red End key to transfer a
call. The call will be dropped.