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TROUBLESHOOTING GUIDE
You can solve many common refrigerator-freezer problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before calling for service.
PROBLEM
POSSIBLE CAUSE
Refrigerator does not operate.
Not plugged in.
The circuit breaker tripped or blown fuse.
Refrigerator does not cool.
The refrigerator temperature control is set at “0”
Compressor turns on and off
frequently.
Condenser coil at the back of the unit is dirty.
The room temperature is hotter than normal.
A large amount of food has been added to the refrigerator.
The door is open too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The refrigerator does not have the correct clearances. (5” to both
sides and back of unit)
Vibrations.
Check to assure that the refrigerator is level.
The refrigerator seems to
make too much noise.
The rattling noise may come from the flow of the refrigerant, which is
normal.
As each cycle ends, you may hear gurgling sounds caused by the
flow of refrigerant in your refrigerator.
Contraction and expansion of the inside walls may cause popping
and crackling noises.
The refrigerator is not level.
The door will not close
properly.
The refrigerator is not level.
The doors were reversed and not properly installed.
The gasket is dirty.
The shelves, bins, or baskets are out of position.
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