18
PROBLEMS WITH YOUR APPLIANCE?
You can solve many common appliance problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLE SHOOTING GUIDE
FIND YOUR PROBLEM
HERE
POSSIBLE CAUSE
HOW TO FIX IT
Surface burners do not light.
Surface control has not been completely
turned to the ON position.
Push in and turn control to the ON position until burner ignites,
then turn control to desired flame setting.
Burner ports are clogged.
Use a small gauge wire or needle to open ports.
Burners not positioned properly.
Verify that the burners are positioned properly on the orifice
hoods and the burners are sitting flat on the burner support with
tabs engaged in slots.
Range not set for appropriate gas input.
See range conversion section of installation manual.
Pilot lights won’t light due to power failure.
Light pilots manually.
Range power cord is disconnected from the
outlet.
Be sure power cord is plugged into grounded outlet.
Flame burns halfway round.
Burner ports are clogged.
Use a small gauge wire or needle to open ports.
Moisture is present after cleaning.
Lightly fan the flame and allow burner to operate until flame is
full. OR dry burners thoroughly following instructions in range
“Cleaning” section.
Range is not set for appropriate gas input.
See range conversion section of installation manual.
Flame is orange.
Dust particles in main line.
Allow burner to operate for a few minutes until flame turns blue.
Range is not set for appropriate gas input.
See range conversion section of installation manual.
Oven light does not work.
Burned out or loose bulb
Tighten or replace oven light bulb.
Oven or broiler does not heat.
Range is not set for appropriate gas input.
See range conversion section of installation manual.
Temperature control not set properly.
Make sure temperature control is set at desired temperature.
Pilot light will not light due to power failure.
The oven or broiler cannot be lit during a power failure.
House fuse has blown or circuit breaker has
tripped.
Check/reset circuit breaker and/or replace fuse. Do not
increase fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
Range cord is disconnected from outlet.
Be sure the power cord is plugged into a grounded outlet.
Oven temperature is inaccurate.
Oven capillary bulb not positioned properly.
Verify that capillary bulb is snapped in clips straight and not
touching sides or coated with oven cleaner or food.
Temperature control not set properly.
Make sure the temperature control knob is set at the desired
temperature.
Improper use of foil.
Keep foil clear of holes in oven bottom and off of oven sides.
Vent blocked.
Keep vent on backguard clear.
Range not set for appropriate gas input.
See range conversion section of installation manual.
Smoke or odor on initial oven
operation.
This is normal.
Range is not level.
Poor installation.
Place oven rack in center of oven. Place a level on the rack.
Adjust leveling legs.
Weak or unstable floor.
Be sure floor is level and can adequately support range.
Contact carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make
range appear to be unlevel.
Be sure cabinets are square and have sufficient room for range
clearance. Contact cabinetmaker to correct problem
Oven smokes excessively.
Meat too close to broiler burner.
Reposition the broiler pan to provide more clearance between
the meat and the broiler burner
Meat not prepared properly.
Remove excess fat from meat.
