18
Symptoms
Possible Causes
Solutions
The refrigerator is making
strange noises.
Certain sounds are normal.
Read the “Normal Sounds” section.
The unit is not level or is
touching another appliance.
Check to make sure that the refrigerator
is level, and that it is not in contact with
another appliance or furniture.
The body of the refrigerator is
electrified.
The unit is not grounded
properly.
Contact your local electrician to test your
electrical grounding system.
Frost is forming in the
refrigerator.
The environment is humid.
Though the unit uses an “auto-defrost”
system, under certain conditions, manual
defrosting may be required. If frost builds
up, you can try running the refrigerator
on a warmer temperature setting,
minimizing the number of times you open
the door, or unplugging the unit to allow
the frost to melt.
The ambient temperature is
too low.
Move the refrigerator to a site with an
ambient temperature at or above 50°F.
The door is being opened too
frequently.
Close the door tightly and do not open
the door too frequently or for a long
period of time.
The door will not shut properly. The refrigerator is not level.
Make sure the refrigerator is on a level
surface.
The door gasket is dirty.
Clean the door gasket.
The door gasket is not installed
correctly.
Make sure the door gasket is correctly
installed.
The shelves are incorrectly
installed.
Install the shelves correctly.
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