PROBLEM
POSSIBLE SOLUTION
Zero balance out
of adjustment
The weighing beam must be balanced so the pointer comes to a rest in
the center of the eye loop (shown in Fig. 9) when both poise weights are
set at zero (see page 1 for poise weight location). Follow zero adjustment
instructions on page 5.
Beam does not move freely
Make sure the pointer is not touching the side of the eye loop, impeding its
range of travel.
Visually ensure that the linkage is centered and properly aligned.
Occasionally during shipping, the alignment will become skewed. The
linkage must be free floating in order for the scale to weigh properly. If the
scale is slightly tipped to one side, the linkage can be seen by looking up
underneath the top weigh beam.
Platform rocks excessively
Ensure scale is sitting on a level surface. When you push down on any
corner of the platform, you should not feel any significant rocking.
Beam does not move at all
during weighing
Weights are set higher than the person’s actual weight.
Reset the weights to a lower weight.
Make sure steel rod is properly connected and aligned as in Fig. 5
Scale is out of calibration
Recalibrate the scale by placing a known weight on the scale and turning the
zero adjustment screw until the pointer remains centered within the eye.
6.
TROUBLESHOOTING
