8
6.0 Troubleshooting
First, check that power is present and then check for faulty cables. Make sure the
AVT-5641 is connected to a known good monitor and the desired inputs are
present. If some input images are acceptable but others are not, you should
suspect faulty cables. Swap the cables to determine if the problem moves with
the cable(s). If the manual signal selection works but the remote selection does
not, check that the shipping tab has been pulled on the rem ote c ontrol and, if it
has, change the battery.
After trying the above suggestions should the problem still persist, contact your
dealer for additional suggestions before contacting AV Toolbox’s parent
company, TV One. Please contact TV One via our support website:
h
ttp://tvone.crmdesk.com.
Create a technical support request on the site and
our support team will respond within a short period of time.
7.0 LIMITED WARRANTY
LIMITED WARRANTY – With the exceptions noted in the next paragraph, AV
Toolbox warrants the original purchaser that the equipment it manufactures or
sells will be free from defects in materials and workmanship for a period of one
year from the date of purchase. Should this product, in AV Toolbox’s opinion,
prove defective within this warranty period, AV Toolbox, at its option, will repair or
replace this product without charge. Any defective parts replaced become the
property of AV Toolbox. This warranty does not apply to those products which
have been damaged due to accident, unauthorized alterations, improper repair,
modifications, inadequate maintenance and care, or use in any manner for which
the product was not originally intended.
Items integrated into AV Toolbox products that are made by other manufacturers,
notably computer hard drives and liquid crystal display panels, are limited to the
term of the warranty offered by the respective manufacturers. Such specific
warranties are available upon request to AV Toolbox. If repairs are necessary
under this warranty policy, the original purchaser must obtain a Return
Authorization Number from AV Toolbox and return the product to a location
designated by AV Toolbox, freight prepaid. After repairs are complete, the
product will be returned, freight prepaid.
LIMITATIONS - All products sold are "as is" and the above Limited Warranty is
in lieu of all other warranties for this product, expressed or implied, and is strictly
limited to one year from the date of purchase. AV Toolbox assumes no liability to
distributors, resellers or end-users or any third parties for any loss of use,
revenue or profit.
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