7
7
Troubleshooting
Symptom Possible Cause
Solution
Distorted or
weak sound
Volume too high Decrease volume.
Sound source
distorted.
Poor quality audio source. Try
a better quality digital audio
recording.
No sound
iPod/iPhone
not installed
properly
Make sure your iPod/
iPhone is well docked.
Unplug the AC adapter and
plug it again.
Volume too low
Adjust volume to a proper
level.
iPod/iPhone not
playing
Start your iPod/iPhone to play.
iPod/iPhone
software
compatibility
problem
Make sure you are using the
most current Apple software.
For help, visit Apple website.
Remote
control not
functioning
properly
Interference or
remote sensor
blocked
Point the remote at the
speaker’s remote sensor.
Remove obstacles
between the remote and
speaker.
Battery not
correctly
installed
Make sure the battery is
installed with + side facing the
remote’s back.
Battery power
low
Replace the battery.
No
Response
Malfunction
Unplug the AC adapter and
plug it again after one minute
to reset the docking speaker.
