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Inverter Air Source Heat Pump (AHGR410AW) - Installation and Instruction Manual

06. Troubleshooting

6.4 Equipment Fault Table

Failure

Possible causes for the failure

Solutions

Heat pump cannot be started

•  Incompatible power supply
•  Power supply cable is loose
•  Circuit breaker is open

•  Shut off the power and check the power supply.
•  Check the power cable and fix the connection.
•  Check for the cause and replace the fuse or circuit 

breaker.

Water pump is running with 
high noise or without water

•  Lack of water in the piping
•  Too much air in the water loop
•  Water valves are closed
•  Dirt or blockage on the water filter

•  Check the water supply & charge water into the piping.
•  Discharge the air from the water loop.
•  Open the valves in the water loop.
•  Clean the water filter.

Heat pump capacity is low; 
compressor does not stop

•  Lack in refrigerant
•  Bad insulation on water pipe
•  Low heat exchange rate on air side exchanger
•  Lack of water flow

•  Check for gas leakage and recharge the refrigerant.
•  Fix the insulation on the water pipe.
•  Clean the air side heat exchanger.
•  Clean the water filter.

High compressor exhaust

•  Too much refrigerant
•  Low heat exchange rate on air side exchanger

•  Discharge the redundant gas.
•  Clean the air side heat exchanger.

Low pressure problem of the system

•  Lack of gas
•  Blockage on filter or capillary
•  Lack of water flow

•  Check for gas leakage and recharge Freon.
•  Replace filter or capillary.
•  Clean the water filter and discharge the air from 

the water loop.

Compressor does not run

•  Power supply failure
•  Compressor contactor is broken
•  Power cable is loose
•  Protection on compressor
•  Wrong setting on return water temp.
•  Lack of water flow

•  Check the power supply.
•  Replace the compressor contactor.
•  Tighten the power cable.
•  Check the compressor exhaust temp.
•  Reset the return water temp.
•  Clean the water filter and discharge the air from 

the water loop.

High noise from the compressor

•  Liquid refrigerant goes into the compressor
•  Compressor failure

•  Bad evaporation; check the cause for bad evaporation 

and get rid of this.

•  Change the compressor.

Fan does not run

•  Failure on fan relay
•  Fan motor is broken

•  Replace fan relay.
•  Replace fan motor.

The compressor runs but heat pump 
does not have heating or cooling 
capacity

•  No gas in the heat pump 
•  Heat exchanger is broken 
•  Compressor failure

•  Check for system leakage and recharge refrigerant.
•  Find out the cause and replace the heat exchanger.
•  Replace compressor.

Low outlet water temperature

•  Low water flow rate
•  Low setting on the desired water temp.

•  Clean the water filter & discharge air from the water loop.
•  Reset the desired water temperature.

Low water flow protection

•  Lack of water in the system
•  Failure on flow switch

•  Clean the water filter & discharge air from the water loop.
•  Replace the flow switch.

You can refer to the malfunction table below to find out the failure cause & solution

20

Содержание AHGR410AW Series

Страница 1: ...Edition 1 0 AHGR410AW DC Inverter Heat Pump Installation and Instruction Manual ...

Страница 2: ...2 ...

Страница 3: ...nnection 12 4 7 Positioning the Unit 13 4 8 Transit 13 4 9 Trial Run 13 5 Control Operation 14 5 1 Main Interface Display and Function 14 5 2 Usage of Wired Controller 15 6 Troubleshooting 18 6 1 Electronic Control Fault Table 18 6 2 Frequency Conversion Board Fault Table 19 6 3 Parameter List 19 6 4 Equipment Fault Table 20 7 Main Controller Terminals 21 7 1 Controller Interface Diagram and Label...

Страница 4: ...nty AHGR410AW Series DC Inverter Heat Pump is an efficient energy saving and ecofriendly heat pump that is suitable for space heating and domestic hot water production By providing hot warm water it can work with any kind of indoor units including fan coils radiators and floor heating pipes which can all be connected to a single monobloc unit This equipment is designed to allow heat recovery via a...

Страница 5: ... the unit in case of emergency If you notice something wrong in the unit or if it gives off a strange smell shut it down immediately by disconnecting the power supply Continuing to run the unit may cause an electrical short circuit or fire Attention Incorrect operation may cause minor harm to people or material damages and or losses 2 1 Signs and Symbols used in this Manual 2 2 Warning Moving and ...

Страница 6: ... Please switch off the power when cleaning the equipment or during maintenance Provide appropriate machine foundation Make sure that the unit is securely positioned and that its base is strong enough to prevent it from falling Provide a circuit breaker Provide an appropriate and properly sized circuit breaker for the unit Lack of circuit breaker could lead to electrical shock or fire Do not use co...

Страница 7: ...he remote controlleris 200 meters Water Outlet Tube Water Inlet Tube AHGR410AW6 AHGR410AW10 AHGR410AW17 AHGR410AW25 Plate Heat Exchangers The equipment uses SWEP heat exchangers that are compact yet highly efficient Eco friendly Refrigerant The equipment uses the new generation of eco friendly refrigerant R410 which is harmless to the ozone layer Wide Operating Temperature Range The equipment is d...

Страница 8: ...ower Input Range kW 0 6 2 0 0 8 3 4 1 2 5 1 2 5 9 0 Hot Water Power Input Range kW 0 7 2 1 1 0 3 6 1 5 6 2 2 1 8 2 Power Supply 230V 50Hz 230V 50Hz 230V 50Hz 380V 3N 50Hz Compressor Quantity 1 1 1 1 Compressor Model Rotary Rotary Rotary Rotary Fan Quantity 1 1 2 2 Fan Power Input W 75 75 75 2 150 2 Fan Rotational Speed RPM 850 850 850 900 Noise dB A 54 54 58 62 Water Pump Input kW 0 05 0 18 0 5 0 ...

Страница 9: ...Inverter Air Source Heat Pump AHGR410AW Installation and Instruction Manual 03 General Info 3 4 Drawings and Dimensions AHGR410AW6 AHGR410AW10 9 ...

Страница 10: ...Inverter Air Source Heat Pump AHGR410AW Installation and Instruction Manual 03 General Info 3 4 Drawings and Dimensions continued AHGR410AW17 AHGR410AW25 10 ...

Страница 11: ...perature 5 15ºC Maximum ambient temperature 43ºC Heating and Cooling unit Cooling chilled water outlet temperature 5 15ºC Maximum ambient temperature 43ºC Heating unit Warm water inlet temperature 40 50ºC Minimum ambient temperature 10ºC Inverter air source heat pumps are generally used in houses offices hotels and other establishments that need heating or cooling in different areas and that need ...

Страница 12: ... dirt and debris Water leakage test must be carried out before insulating to ensure that there will be no water leaking Pipe pressure must be tested separately DO NOT test it together with the heat pump There must be an expansion tank at the top point of the water loop and the water level in the tank must be at least 0 5 meters higher than the top point of the water loop The flow switch must be in...

Страница 13: ...r voltage is normal that the screws are fastened that the wiring is connected in accordance with the diagram and that the earthing is connected Check the heat pump unit including all of the screws and parts of the unit to see if they are in good order Upon powering on review the indicator on the controller to see if there is any failure indication The pressure gauge can be connected to the check v...

Страница 14: ...ring heating 5 Timer Setting Set the timer White indicates disabled while green indicates enabled 6 Setup Check the status of the unit time factory parameter temperature curve timer setting and mute setting 7 Fault This icon will flash whenever there is an error The display will enter Failure Record Interface upon tapping this icon 8 Defrost Machine is in defrosting mode when this icon is shown 9 ...

Страница 15: ...ion 1 Back Goes back to main interface 2 Hot Water Temp Target temperature of hot water can be set via a pop up keyboard 3 Cold Water Temp Target temperature of cold water can be set via a pop up keyboard Key Function 1 Current Temp Shows current temperature 2 Return Return back to the main interface 3 Delete Undo the last action 4 Enter Save your target temperature and will return back to the mai...

Страница 16: ...of Timed Shutdown Indicates the hour for a timed shutdown 7 Hour Indicator of Timed Shutdown Indicates the minute for a timed shutdown Key Function 1 Fast Heating Will trigger the above interface to appear 2 Start Starts fast heating 3 Stop Stops fast heating In the above picture Assuming that the unit is operating unmanned the equipment will start automatically at 17 10 and will shut down at 20 1...

Страница 17: ... mode 3 Powerful Enable powerful mode Key Function 1 Fault Code Shows fault code 2 Fault Description Provides info about the fault 3 Fault Date Time Indicates when the fault occured Day month year hour minute 4 Clear Fault Clears all fault logs 6 Setup continued 1 2 3 Tapping the mute key 3 will show the above interface Tapping the system time setting key 5 will show the above interface 1 2 3 4 5 ...

Страница 18: ...lectric Overheat Protection E04 The compressor is overloaded Check whether the system of the compressor is running normally Communication Fault E08 Communication failure between wire controller and mainboard Check the wire connection between remote wire controller and main board HP Protection E11 The high pressure switch is broken Check the pressure switch and cold circuit LP Protection E12 The lo...

Страница 19: ...ault DSP F11 DSP and main board communication failure Check the communication connection Communication Fault Inverter Board F12 Frequency conversion board and main board communication failure Check the wire connection between remote inverter board and main board IPM Overheat Stop F13 The IPM module is overheating Check and adjust the current measurement Weak Magnetism Alarm F14 Compressor magnetic...

Страница 20: ... water flow Check for gas leakage and recharge Freon Replace filter or capillary Clean the water filter and discharge the air from the water loop Compressor does not run Power supply failure Compressor contactor is broken Power cable is loose Protection on compressor Wrong setting on return water temp Lack of water flow Check the power supply Replace the compressor contactor Tighten the power cabl...

Страница 21: ...t 220 230VAC 17 AI01 Water Inlet Temp Input 18 AI02 Water Output Temp Input 19 AI03 System Exhaust Temp Input 20 AI04 Reserved 21 AI05 System Suction Temp Input 22 AI06 System Coil Temp Input 23 AI07 Ambient Temp Input 24 AI08 Water Tank Temp Input 25 AI09 AI20 Reserved 26 AI21 Suction Pressure Input 27 AI22 Exhaust Pressure Input 28 DI01 System High Pressure Input 29 DI02 System Low Pressure Inpu...

Страница 22: ...r or the installer 2 Automatic refill valve 10 is installed at the top point of the water system 3 The quantity proportion of general valve 4 and three way valve 5 shall be in accordance with technical regulations and there should be a three way valve installed at the farthest point of the water system Pressure Leakage Valve Automatic Fill water Valve Pressure Storage Tank Hot Water Tank To City W...

Страница 23: ...n return and close the handle once the system is full of water The automatic fill water valve needs to be cleaned regularly Before cleaning close the tap unscrew the plug D and remove the inside filter net Please assemble them again after cleaning NOTICE There are two available connections for the pressure meter at the center of the automatic fill water valve The screw cap C must be tweaked after ...

Страница 24: ...stances in electric and electronic devices The unit CANNOT be installed near flammable gas Gas leakage may cause fire Make sure that there is a circuit breaker for the unit Lack of circuit breaker could lead to electrical shock or fire The heat pump located inside the unit is equipped with an over load protection system It does not allow the unit to start for at least 3 minutes from a previous sto...

Страница 25: ......

Страница 26: ...17719 190913 Tel 1800 337 959 Fax 61 3 9310 5655 sales automaticheating com au P O Box 35 Epping VIC 3076 Australia www automaticheating com au ABN 73 611 897 600 ...

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