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5.2 Troubleshooting
Problems
Possible Reasons
Solutions
The gate cannot open
or close normally, and
LED does not light.
1.The power is off.
2.Fuse is burned.
3.Control board power wiring
with problem.
1.Switch on the power
supply.
2.Check the fuse, change the
fuse if burnt.
3.Re wiring according to
instructions.
The gate can open but
cannot close.
1.Photocell wiring with problem.
2.Photocell
mounting
with
problem.
3.Photocell
is
blocked
by
objects.
4.Sensitivity of obstacle is too
high.
1.If not connect photocell,
please make sure that the IR
and COM short circuit; if
connect
infrared
sensor,
please make sure the wiring
is correct and the photocell is
N.C.
2.Make
sure
that
the
photocell mounting position
can be mutually aligned.
3.Remove the obstacle.
4.Reduce the sensitivity of
obstacle.
Remote
control
doesn’t work.
1.Battery level of the remote
control is low.
2.Remote control learning is not
completed.
1.Change the remote control
battery.
2.Re-conduct remote control
learning.
Press OPEN, CLOSE
button, the gate is not
moving, motor has
noise.
Gate moving is not smoothly.
According to the actual
situation to adjust the motor
or the gate.
Leakage
switch
tripped.
Power supply line short circuit or
motor line short circuit.
Check wiring.
Remote
control
working distance is too
short.
Signal is blocked.
Connect external receiver
antenna, 1.5 meters above
ground.
The gate moves to the
middle position to stop
or reverse.
1.Motor output force is not
enough.
2.Sensitivity of obstacle is too
high.
3.Gate meets obstacle.
1.Check
whether
the
transformer power is normal,
if
not,
change
the
transformer.
2.Adjust the VR1, VR2.
3.Remove the obstacle.