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Customer service
Limited Warranty
When this product goes out of order under the normal use of customer, we will repair it free of charge for one
year from the date of your purchase. Even during the warranty period, we will provide repair services with
reasonable charges for problems due to customer’s negligence and natural disasters.
Paid service
Autobase, Inc. does not warrant in the following cases.
❶
Malfunction by foreign substances(water, soda, coffee, toys, etc.) spills into the product.
❷
Damage and malfunction of a product due to be dropped or shocked
❸
Exterior damage and deformation in organic solvents such as thinner, benzene,
❹
Malfunction by using non-genuine parts or supplies.(ex: adapter, cooling fan, LCD, etc.)
❺
Repair and replacement of parts due to normal wear and tear.
❻
Failure due to wrong voltage.
❼
Malfunction due to the failure of connected device.
❽
Damage or loss of product parts due to disassemble by consumer
❾
Defects or damages result from repairs or modifications by someone other than customer service
representative of Autobase, Inc. Technical Support Center.
❿
Failure by natural disasters(fire, flood, lightning, gas, salt, earthquake, etc.)
⓫
Reinstallation due to the improper installation of consumers
⓬
Service request, but the product has no defective parts, will be charged service fee.(Please read the user
manual)
⓭
Defects or damage that result from improper operation of user.
