
122
Troubleshooting Checklist
A. When the tablet does not work properly:
Make sure the tablet has been registered online.
Make sure the system software and diagnostic application software are
properly updated.
Make sure the tablet is connected to the Internet.
Check all cables, connections, and indicators to ensure the signal is being
received.
B. When battery life is shorter than usual:
This may happen when you are in an area with low signal strength. Turn
off your device if is not in use.
C. When you cannot turn on the tablet:
Make sure the tablet is connected to a power source or the battery is
charged.
D. When you are unable to charge the tablet:
Your charger maybe out of order. Contact your local distributor for
assistance.
You may be attempting to use the device in an overly hot/cold temperature.
Charge the device in a cooler or warmer area.
Your device may have not been connected to the charger properly. Check
the connector.
NOTE
If the problems persist, please contact Autel
’s technical support personnel or
your local distributor.
About Battery Usage
Your tablet is powered by a built-in Lithium-ion Polymer battery. This means
that, unlike other forms of battery technology, you can recharge your battery
while some charge remains without reducing your tablet
’s autonomy due to the
“battery memory effect” inherent in those technologies.
DANGER
The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect
replacement or tampering with the battery pack may cause an explosion.
Do not use a damaged battery charger.