15
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM
CORRECTIVE ACTION
Unit will not turn on.
1. Check the power cord is plugged directly into an outlet.
2. Do not use an extension cord.
3. Make sure the power switch is turned on.
Note:
When power switch is turned on, the pressure washer will turn on by itself for 1-2
seconds and shut off. This is normal.
The high pressure
(HP) hose will
not connect/stay
connected to the
spray gun. Is this a
spray gun problem?
1. In most cases, the spray gun is not the problem. The problem is the rubber sleeve
covering the fitting at the end of the high pressure hose. It has likely slipped up toward
the metal tip. To fix: wiggle, twist and/or pull the rubber sleeve down until the entire tip
is visible plus an 1/8 in. of the metal fitting below the tip. Now try to insert the hose tip
into the spray gun. It should “click” into place and will not come out until the hose is
released by pushing in the lever on the underside of the gun. You may cut away the end
of the sleeve with a sharp knife if unable to move the sleeve down. Be careful not to cut
or puncture the hose.
2. Do not push in the release button when connecting the high pressure hose.
The unit is running
but there is no water
flow.
1. Check the water source. Unclog the nozzle on the lance. (See nozzle cleaning
instructions under “Cleaning nozzles”.) Or take off the lance and just spray out of the
spray gun. This will indicate if the problem is with the lance.
2. Reconnect the QC Garden Hose Adapter to the clear quick connect.
Why is water leaking
where the high
pressure hose
connects to the spray
gun?
1. Make sure there is an o-ring at the end of the metal tip of the high pressure hose. If
no o-ring is present, the connection between the hose and spray gun will leak.
I can’t remove the
lance from the spray
gun. What should I
do?
1. All lances and the detergent bottles are attached and removed from the extension
lance in the same manner. Insert the quick-release end of the lance/detergent bottle
into the extension lance. Press the extension lance and lance together (about a 1/8”)
and turn clockwise. The lance will lock in place. Remove the lance by reversing this
procedure. Press the extension lance and lance together and turn counter clockwise.
The lance will slide out.
2. Or, hold the extension lance and lance in an upright position with the nozzle end on
the floor. Push the whole assembly straight down to loosen the connection, and then
follow the removal process again. You may also spray soapy water or a lubricant in the
area where the lance connects to the extension lance.
The pressure
washer turns on for
2 seconds, shuts
off, and will not turn
back on. Do I have a
defective unit?
1. It sounds like your pressure washer is working just fine. When the water is connected,
the accessories are assembled properly, and the power switch is turned on, the
pressure washer may turn on for 1 - 2 seconds to prime the pump. It automatically
shuts off and waits for the spray gun trigger to be pressed. When the trigger is pressed,
water starts flowing through the pump. The water sensor in the pump “senses” the
moving water and automatically turns the pressure washer on.
2. Turn the power switch to off, hold in the trigger on the spray gun, so that you have a
steady stream of water. While you are holding the trigger open on the spray gun, at the
same time, turn the power switch on.
