Problem
Humming or whistling
from the regulator
Possible Cause
Outside temperature, humidi-
ty, barometric pressure, and
the gas level within the tank
may cause the rubber
diaphragm inside the regula-
tor to vibrate, making a hum-
ming or whistling sound.
Solution
Although this sound may be alarming, this is NOT dangerous as
long as it is not accompanied by the smell of gas. Simply adjust
the burner settings and usually the sound will subside. If the
humming sound persists, a change in atmospheric conditions will
eventually stop the vibration. Should you smell gas, do not use
the grill and call Customer Service at 1-800-251-7558
If your problem is not resolved from the information provided above, please call Customer Service at
1-800-251-7558.
14
Low flame or low heat
Gas in LP cylinder is low
Check LP gas cylinder. Replace if necessary.
TROUBLESHOOTING (cont’d)
Flames blow out
High or gusting winds
Gas in LP cylinder is low
Turn front of grill away from wind or increase flame height.
Check LP gas cylinder. Replace if necessary.
Flare up
Grease build up
Excessive fat in meat
Clean grill
Trim fat from meat before grilling
Persistent grease fire
Grease trapped in Bowl and
around burner system
Turn Control Knobs “OFF”. Let fire burn out and remove Cooking
Surfaces. After the grill cools, clean all parts.
LP gas cylinder is empty
Obstructions in burner
Dispose of empty cylinder and replace with a full one.
Clean burner (See How to Clean the Burners in Care and
Maintenance section of this manual).
Burner will not light
using a match
Excess flow valve tripped in
Regulator
Turn Control Knob to “OFF” position. Wait five minutes. Relight
LP gas grill. If flame remains to be low, turn off gas. Disconnect
the Lp gas cylinder from the Regulator. Reconnect the LP gas
cylinder to the Regulator. Perform a leak test. Relight grill. This
will reset the excess flow valve.
Wire is shorting (sparking
between ignitor wire and
electrode
Replace ignitor wire/electrode assembly (Call the Customer
Service Department @ 1-800-251-7558)
Burner not assembled
correctly
Excess flow valve tripped in
Regulator
Obstructions in burner
Electrode and burner are wet
Wire is loose or disconnect-
See burner re-assembly in How to Clean the Burners.
Turn Control Knob to “OFF” position. Wait five minutes. Relight
LP gas grill. If flame remains to be low, turn off gas.
Disconnect the Lp gas cylinder from the Regulator. Reconnect
the LP gas cylinder to the Regulator. Perform a leak test.
Relight grill. This will reset the excess flow valve.
Clean burner (See How to Clean the Burners in Care and
Maintenance section of this manual).
Dry electrode with clean cloth
Reconnect the wire
