Please follow these directions to return your product:
1. Contact Ausounds support at [email protected] or 818-873-0113 to
receive a return authorization
2. Pack the unit in a well-padded sturdy carton if you do not have the original
packaging
3. Enclose a copy of your sales receipt to validate the date of purchase
4. Ausounds will elect to repair or replace the product free of repair charges during
the first 365 days. After 365 days, payment for labor may need to be sent with the
product. Call customer support at 818-873-0113 or email
[email protected]
Ausounds Intelligence
Attention: Warranty Services
3190 Chicago Ave Riverside, CA 92507-3448 US
NOTE:
This warranty does not cover any product which has been subject to damage
due to misuse, neglect, accidental damage, abuse, commercial use, or any product
modifications. This warranty does not cover damage due to improper operation or
maintenance, connection to an improper voltage supply, or attempted repair by
anyone other than Ausounds. This warranty does not cover products sold AS IS or
refurbished units. For consumers, who are covered by consumer protection laws or
regulations in their country of purchase or, if different, their country of residence,
the benefits conferred by Ausounds’ Limited Warranty are in addition to all rights
and remedies driven by such consumer protection laws and regulations , including
but not limited to these additional rights.
National Statutory Rights
Consumers have legal rights under applicable national legislation governing the
sale of consumer goods. Such rights are not affected by the warranties in this
Limited Warranty. In Brazil, remedies include the consumer’s option to keep the
defective product and receive a proportional price reduction.
