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MAINTENANCE
Crosscut shredders require regular oil lubrication for optimal performance and extended lifespan. We
recommend you oil your shredder once a month. Your basic vegetable or cooking oil (nothing flammable
or petroleum based) can be drizzled onto a few sheets of paper and fed into the shredder.
DO NOT SPRAY OR KEEP ANY AEROSOL PRODUCTS IN OR AROUND THE SHREDDER.
DO NOT USE CANNED AIR.
Be sure to periodically empty the wastebasket to avoid overloading and damaging
the cutting mechanism.
CLEANING:
• ALWAYS UNPLUG THE SHREDDER BEFORE CLEANING!
• Only clean the shredder by carefully wiping the unit with a dry soft cloth or towel.
• Do not clean or immerse shredder in water. Having the unit wet may result in damage or
malfunction to the electrical components. If the shredder happens to get wet, be sure to completely
dry the unit immediately with a cloth or towel.
• Never use anything flammable to clean the shredder. This may result in serious injury or damage to
the product.
TROUBLESHOOTING
If there is a problem with your shredder, check below for the symptoms and steps to resolve. If you
continue to have problems, contact customer support at our Service Center.
DO NOT ATTEMPT TO
REPAIR BY OPENING THE SHREDDER HEAD. This will completely void the product warranty.
The shredder does not work at all.
a) Make sure the unit is plugged in and that the outlet it is plugged into is in good working order.
b)
Overheating with extended use:
In the event that the shredder has shred continuously
beyond the maximum running time and overheating, the unit will automatically shut off. If this
happens, switch the shredder Off for 30 minutes or longer before resuming normal operation.
c) Make sure the head unit portion of the shredder is correctly
seated onto the included wastebasket, with all the words and
icons facing towards you. The head unit is particularly designed
to work only with the integrated wastebasket. Shredders are
equipped with a safety interlocking mechanism, which prevents
the shredder from working when the head unit is lifted, removed,
or accidentally knocked over. On the back center edge of the
shredder head, next to the power cord, is a “curved flap-like
shape” that
MUST FIT OVER THE OUTSIDE
matching ridge
of the wastebasket. The shredder will not function unless the head unit is properly mounted as pictured.
d)
Be sure to not tilt the cover completely open beyond the preset position, otherwise
the ShredSafe™ power cut off feature will be activated and the shredder will be
inoperable.
e) If using a plastic bag to line the wastebasket, please remove it since this may be the cause of the
shredder to not operate properly.
f) The activation sensor of the shredder is located near the center of the feed slot. Be sure to feed
directly into the center area to activate the machine (especially applies to smaller pieces of paper or
credit cards).
The shredder runs in “Rev (Reverse)” mode but not in “Auto (On)” mode.
a) While in “Auto” mode, the motor will not start running until paper is inserted into the feed slot. Set
the unit to “Auto” and insert paper to be shredded. The sensor that activates the shredder in Auto
mode is located directly in the center of the slot. If the paper you are inserting is narrow, it may not be
activating the optical sensor. It is possible that the feed slot has become blocked with paper. Insert an
index card or any rigid sheet of cardstock (old greeting card, file folder, or a sheet torn from a cereal
box), directly in the center of the feed slot, while applying force to help push the jammed paper
through. This will usually clear any paper blockage.
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Never shred large paper clips, window or insulated envelopes, continuous forms,
newsprint, transparencies, laminated documents, cardboard, any items with
adhesives, hard materials or plastic (except Credit Cards).
This shredder will shred staples and
small
paperclips. It is recommended that you remove paper clips
whenever possible to extend the lifespan of your shredder.
Only shred credit cards by feeding them vertically into the middle of the entry,
releasing when shredding begins. Never feed more than one credit card at a time.
DO NOT ACTIVATE REVERSE FUNCTION WHILE SHREDDING CREDIT CARDS.
Overfeeding the shredder:
Shredding beyond the specified sheet capacity can result in extensive
damage to the shredder. Overfeeding will strain the machine and quickly wear and break the cutting
blades and internal components.
Overheating with extended use:
In the event that the shredder has shred continuously beyond
the maximum running time and overheating, the unit will automatically shut off. If this happens, switch
the shredder Off for 30 minutes or longer before resuming normal operation.
OPERATION
