36
User Guide
APPENDIX 4 Warranty
Limited 3 Year Warranty
Aurora Multimedia Corp. (“Manufacturer”) warrants that this product is free of defects in both materials and
workmanship for a period of 3 years as defined herein for parts and labor from date of purchase. This Limited Warranty
covers products purchased in the year of 2009 and after. Motorized mechanical parts (Hard Drives, DVD, etc),
mechanical parts (buttons, doors, etc), remotes and cables are covered for a period of 1 year. Touch screen displays
are covered for 1 year; touch screen overlay components are covered for 90 days. Supplied batteries are not covered
by this warranty. During the warranty period, and upon proof of purchase, the product will be repaired or replaced (with
same or similar model) at our option without charge for parts or labor for the specified product lifetime warranty period.
This warranty shall not apply if any of the following:
A. The product has been damaged by negligence, accident, lightning, water, act-of-God or mishandling; or,
B. The product has not been operated in accordance with procedures specified in operating instructions: or,
C. The product has been repaired and or altered by other than manufacturer or authorized service center; or,
D. The product's original serial number has been modified or removed: or,
E. External equipment other than supplied by manufacturer, in determination of manufacturer, shall have
affected the performance, safety or reliability of the product.
F. Part(s) are no longer available for product.
In the event that the product needs repair or replacement during the specified warranty period, product should be
shipped back to Manufacturer at Purchaser's expense. Repaired or replaced product shall be returned to Purchaser
by standard shipping methods at Manufacturer's discretion. Express shipping will be at the expense of the Purchaser.
If Purchaser resides outside the contiguous US, return shipping shall be at Purchaser's expense.
No other warranty, express or implied other than Manufacturer's shall apply.
Manufacturer does not assume any responsibility for consequential damages, expenses or loss of revenue or property,
inconvenience or interruption in operation experienced by the customer due to a malfunction of the purchased
equipment. No warranty service performed on any product shall extend the applicable warranty period. This warranty
does not cover damage to the equipment during shipping and Manufacturer assumes no responsibility for such
damage.
