5
Gift Setup–Giving and Receiving
What is Aura Gift Setup?
Aura’s Gift Setup feature allows you to preload photos, videos and a
customized message onto the frame before you give it to the recipient.
Once the recipient connects the frame to their WiFi, the message and
preloaded photos/videos will appear on the frame.
Giving as a gift
Simply scan the gift setup code as directed on the box and the Aura app will
walk you through the steps to preload photos and a gift message on the frame.
You can learn more about the process in this FAQ:
auraframes.com/gift-setup
Receiving as a gift
Please do not scan the Gift Setup code on the box; it is not intended for the
gift recipient. Instead, follow the instructions on the following pages to set up
your frame and/or see our online FAQ
:
auraframes.com/setup
Photo access and privacy
The app requires access to the photos you want to send to your Aura frame.
Your photos are always stored securely on your device, on Aura’s cloud
servers, and on your Aura Frame. They are never shared with any third parties,
or with other Aura users without your permission.
Security and privacy
Aura uploads and stores your selected photos in a secure cloud database,
powered by Amazon Web Services (AWS).
Aura uses the AES-256 advanced encryption standard, which is the industry
standard. Other frame members who are connected to your frame will see the
photos you’ve added to that frame, and never photos that you have not. Your
photos will also be stored locally on your frame, but your frame will sync with
our database regularly to ensure it has all of the right photos and requires
an active internet connection to function properly. For more information see
auraframes.com/privacy
and
auraframes.com/photo-access.
Aura Frame Setup
Step one: download the app
Visit the Apple App Store or Google Play and download the free Aura app.
Search “Aura Frames”. Alternatively, you can go to auraframes.com/app to
download the app.
Tip
: For iOS users, the app will only work if you have an Apple device that runs
iOS/iPadOS 13 or higher. For Android users, the app will only work if you have
an Android device running on Lollipop (5.0) or higher with Bluetooth Low
Energy (Bluetooth LE, BLE) capabilities.
Note:
We encourage you to keep your Aura app updated and to visit our
online Help Center to learn more as new features are added!
auraframes.
com/help
Step two: create an Aura account
Open the Aura app on your mobile device. To create your Aura account,
enter your email, tap GET STARTED, and, on the next screen, input your
name and password.
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