auna 10034031, Руководство пользователя

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52
EN
TROUBLESHOOTING
Problem Cause Solutions
Cannot connect to Wi-
Fi network
Network down
- Confirm that a Wi-Fi or Ethernet wired connected
PC can access the internet (i.e. can browse the web)
using the same network.
-Check that a DHCP server is available, or that you
have configured a static IP address on the radio.
- Check that a firewall is not blocking any outgoing
ports. At a minimum the radio needs access to UDP
and DNS ports 80,443 and 8008, DNS part 53.
Router restricts
access to listed
MAC addresses
- Obtain the MAC address from Configuration>
Information > Network > Wi-Fi MIAC and add to the
allowed equipment list on your access point.
-Note: The radio has separate MAC address for
wireless networks.
Insufficient Wi-Fi
signal strength
-Check distance to the router; see if a computer can
connect to the network in this location.
-Optimise the distance of the router's location.
-Always place the radio close to the muter within 2
metres.
Unknown
encryption
method
-Change encryption method on router.
-The radio supports WEP, WPA, WPA2
Firewall
preventing
access
-Windows Media Player:
- various non-Microsoft firewalls may require
configuration for UPnP.
-Try other routers and see if the radio can connect, or
if a hotspot is available on your mobile device, try to
see if it can.