Troubleshooting
Problem
Solution
Fail to connect with the
router in the mode of
STA?
When the speaker is failed to connect with the router, which it will continuously
connect for three minutes. During this period, you cannot convert the mode of
speaker so the key is invalid. Please reboot your router and reset your speaker
connect to the router again.
Get stuck when the spea-
ker is working?
Reboot the router and speaker may solve it.
Can‘t find the device on
your mobile phone or
computer?
Close the player on your mobile phone or computer, disconnect the WI-FI connec
-
tion and then
reconnect it.
Locate Play Mode can‘t
work?
Due to our speaker support the decoding of high bit rate audio file, for the purpose
of ensuring the play fluency, which need to have parts of files read into memory
first. So please kindly wait for 5-10 seconds.
Environment Concerns
According to the European waste regulation 2002/96/EG this symbol on the product or on its
packaging indicates that this product may not be treated as household waste. Instead it should
be taken to the appropriate collection point for the recycling of electrical and electronic equip
-
ment. By ensuring this product is disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more detailled information about recycling of
this product, please contact your local council or your household waste disposial service.
Declaration of Conformity
Producer: C
hal-Tec
GmbH, Wallstraße 16, 10179 Berlin.
This product is conform to the following European Directives:
2014/30/EU (EMC)
2014/35/EU (LVD)
2011/65/EU (RoHS)
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