August VGB300, Руководство пользователя

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5 Troubleshooting
5.1 The captured images and sounds are out of sync.
Refer to the 4.1of user manual to set the video delay.
5.2 There a black border on the recorded video.
Set ‘Base (Canvas) Resolution’ as close as possible to
‘Output (Scaled) Resolution’ in Settings -> Video.
5.3 I want use other capture software?
VGB300 support mainstream capture software, such as:
Potplayer, XSplit, AMCap and VLC. Refer to the relevant
software instructions for specific operation methods.
Step 2. Set up your audio devices
macOS users: If you're on macOS, you'll need an extra
app to capture desktop audio. This is due to limitations
in macOS that provide no direct capture methods for
desktop audio devices.For more information, please
refer to the link below:
https://obsproject.com/forum/res ources/os-x-capture-
audio-with-ishowu-audio-capture.505/