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Issue: Failed connection establishment
If the connection establishment fails for any reason the DIRECTOR screen shows one of the following messages. There
are three different possibilities:
•
No device connected
•
Device connected but not compatible
•
Compatible device connected but wrong software version installed
Case 1:
No device connected
The above message appears if there is no device connected or recognized by the DIRECTOR. In this case you can start
the Demo Mode by tapping on “Ok”.
Case 2:
Device connected but not compatible with the DIRECTOR
The above message appears if an unknown or not support product is connected.
7. Trouble-shooting